Ratings based on 116 Verified Reviews

They paid and stayed. We double-checked.
3.5 out of 5
73% of guests recommend
3.6 Room cleanliness
3.8 Service & staff
3.5 Room comfort
3.4 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler from washington DC, USA

very nice people & very helpful staff

Posted Jun 22, 2015
Pros: staff very helpfull
Cons: not much
Location: everything very convenient.
we enjoyed so much 7 considering a re visit in a near future.
5 out of 5
Recommended
for Everyone
by A verified traveler

Charming hotel in the old part of town

Posted Jun 9, 2015
Pros: The staff were fantastic. Very helpful and polite.
Cons: The dining room was quite bright in the evening but the food and service were great!
Location: Opposite the botanic gardens. Walking distance to everywhere. Quick drive to the airport.
The staff were fantastic, couldn't help enough. The hotel we clean and bright. Lovely time for a brilliant price.
3 out of 5
by A verified traveler from Groningen

Posted Jun 8, 2015
Het hotel staat als **** omschreven maar is in onze beleving meer een *** hotel. Het personeel is niet echt gastvrij of geïnteresseerd. Maar dat is iets wat over het algemeen ons oordeel is over het personeel in de horeca in Napels. Op de kamer was het op veel plekken erg stoffig, de minibar werkte niet en deze was ook erg vies. Een pluspunt was het fijne dakterras en de gratis wifi.
3 out of 5
by A verified traveler

Rapport qualité/prix convenable

Posted May 28, 2015
L'hôtel est situé 5 à 10 minutes à pied du centre historique ce qui est assez pratique. Le personnel de l'hôtel est serviable et agréable. Cet hôtel n'a rien d'extraordinaire, ni dans un sens ni dans un autre, la chambre est assez spacieuse et propre (le seul bémol est qu'elle est située sur la rue qui est bruyante tard le soir et tôt le matin), le petit déjeuner est correct, le prix payé pour la chambre est très raisonnable donc finalement on a un rapport qualité/prix très convenable.
1 out of 5
by A verified traveler

Posted Apr 28, 2015
Pros: Nothing
Cons: Fire the staff
Terrible. The staff was unable to fit any minimal need and unprofessional.
Comment from Hotel Management
May 11, 2015 by Massimiliano Catuogno, Hotel Management
Dear ser is very strange your review on our hotel our staff is very very nice and helpfull and i don't know in witch hotel you stay. have anice day Massimilinao
4 out of 5
Recommended
for Couples
by A verified traveler from Nieuwegein

Prima city trip hotel.

Posted Apr 22, 2015
Location: Het hotel ligt niet ver van het oude centrum, dus alles was heel goed te belopen. Ook de bushalte van de hop on, hop off bussen was maar 10 min. lopen
Voor ons doel een prima hotel, midden in de stad. Wel gelegen aan een erg drukke straat, de kamer was echter heel goed geïsoleerd, dus hadden we 's nachts geen last van het lawaai. Het ontbijt was prima, het personeel deed zijn best het ons naar de zin te maken. De kamers werden goed schoon gehouden. De douchecabine was wel wat klein, maar het lukte.
Comment from Hotel Management
May 11, 2015 by Massimiliano Catuogno, Hotel Management
Dear Mr Coen Many thanks for your good review on our hotel Real orto Botanico when the guest is very nice like you is hall moore easy . we hope thet you come back in our hotel have a nice day Massimiliano
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 16, 2015
Albergo accogliente e pulito. Personale disponibile e gentile. Ottima colazione e servizio in camera.
Comment from Hotel Management
May 11, 2015 by Massimiliano Catuogno, Hotel Management
Gent.mo cliente la ringraziamo per il suo commento positivo sul nostro albergo , siamo davvero felici che lei si sia trovato bene e che abbiamo contribuito a rendere il suo soggiorno molto piacevole . Le auguriamo un bel ritorno a casa e speriamo possa tornare presto a trovarci cordiali saluti Massimilinao Catuogno
2 out of 5
Recommended
for Everyone
by A verified traveler from Hamburg

Freundliches Hotel im Historischen Zentrum

Posted Jan 2, 2015
Ich habe hier 5 Tage gewohnt. Das Hotel liegt ungefähr 20 Min. zu Fuß von der Innenstadt entfernt. Das Personal ist immer freundlich und bemüht, dem Gast hilfsbereit zur Seite zu stehen. Das Haus könnte aber eine Renovierung vertragen. Das Frühstück besteht aus einem Buffet mit Wurst, Käse, Croissants, Konfitüre etc. Dazu gibt es Cappuccino oder Säfte.
Comment from Hotel Management
May 11, 2015 by Massimiliano Catuogno, Hotel Management
Dear ser Many thanks for your review on our hotel your words is better than the vote but fair enough. have anice day Massimiliano
5 out of 5
Recommended
for Everyone
by A verified traveler from Torino

Hotel di eleganza sobria e discreta.

Posted Dec 12, 2014
Pros: L'eleganza discreta, il personale gentile, la posizione comoda.
Cons: Il bagno un po' piccolino
Location: La posizione è buona rispetto al centro ma è un po' rumoroso affacciandosi su una via molto trafficata.
Siamo stati bene, la colazione era soddisfacente, il personale discreto e disponibile. L'hotel è elegante e con ambienti ampi ed accoglienti.
Comment from Hotel Management
May 11, 2015 by Massimiliano Catuogno, Hotel Management
Gent.ma Sig.ra Giulia la ringraziamo per il suo bellissimo commento sul nostro albergo , quando si hanno turisti belli come lei il nostro lavoro è molto più semplice e piacevole . Speriamo possa tornare presto a trovarci Cordiali saluti Massimiliano
3 out of 5
Recommended
for Everyone
by A verified traveler

bien

Posted Nov 23, 2014
Pros: A proximité du métro et des bus. En face du parc botanique et très proche du musée archéologique.
Cons: Varier un peu les mets d'un jour sur l'autre au petit déjeuner
Location: A proximité du métro et des bus. En face du parc botanique et très proche du musée archéologique. Personnel agréable
un peu bruyant, mais bien placé. L'emplacement permet de bien sillonné la ville