Ratings based on 1,006 Verified Reviews
They paid and stayed. We double-checked.
4.6 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.4 Hotel condition
They paid and stayed.
for Everyoneby A verified traveler
Beautiful and classy..Posted Aug 20, 2014
Love what they did to the hotel. Was here in 2005 and glad to see they did a facelift of the place. Would come again.
for Everyoneby A verified traveler from Fort Myers, FL
Great place to stay!Posted Aug 19, 2014
Pros: Kid-friendliness and amount of activities targeted for kids.
We truly enjoyed our stay here! The facility is very family-oriented, kids have plenty of activities and the location is absolutely perfect!
for Everyoneby A verified traveler from m
GoodPosted Aug 15, 2014
Room clean. Hotel more comfortable, all clerk very nice, Good attention
for Everyoneby A verified traveler from miami, florida
Very nice hotelPosted Aug 13, 2014
It was a wonderful stay, but the food a little expensive and no breakfast included
for Everyoneby A verified traveler from Neptune, NJ
Posted Aug 12, 2014
Rooms were a nice size, they were modern and clean. Food was quite pricey, we found it best to leave the hotel for breakfast and Dinner. But they have a great Happy Hour, nicely priced for the area! It would have been nice if they had a microwave in the rooms or available for use. Otherwise it was a great time!
for Everyoneby A verified traveler from orlando fl
Great hotel, restaurant on site needs improvementPosted Aug 7, 2014
Well priced, spacious rooms!! Kept clean, super friendly staff. Parking daily fee very reasonable . Convenient to area restaurants and San Marco road which leads right to all nature activities like Everglades NP, Big Cypress NP, some state parks. Pool was ok-a little small for size of hotel but we had fun. Only complaint and it's small-their restaurant on site (paradise cafe) was not good. Cooks need training and servers need to be dedicated to customers in that restaurant. Strongly suspect that they were Covering two restaurants(fine dining Sandcastles is adjoining-it's the only scenario that makes sense of why we (diners) were sitting for such long periods of time without attention. Or they could come down on price, but they can't have it both ways.
by A verified traveler from Orlando, FL
Awful! Paid for Gulf View and got a Building View!Posted Aug 6, 2014
Pros: The staff...specifically bellstand and valet employees were quite friendly and accommodating. That was all. Everything else about this hotel -AWFUL!!!
Cons: Correctly categorizing views. "Gulf View" rooms must be recategorized as "Partial Gulf Views". Hotel needs to "honestly" describe its room views
Location: Not much. The island is small / there is not much to do. We were so annoyed with the hotel, we spent most of our time in Naples at the Ritz-Carlton.
by A verified traveler
Posted Aug 5, 2014
I will never stayed at this hotel again! Terrible staff!!!!
for Familiesby A verified traveler from florida
right on the beach!Posted Aug 1, 2014
Pros: The beach and the friendly people.
Cons: remove the umbrella fee and the parking fee.....silly!
Location: close to shopping, resturants and the Everglades.
The beach is beautiful, and the hotel is right on it. the $18 charge for the umbrella is silly, chairs are free! The pool was very crowded, but we stayed on the beach. Great shelling, and just walking on the beach is heaven! Marco Island is beautiful, and the Hilton is a wonderful way to enjoy it.
Comment from Hotel Management
Aug 14, 2014 by Hilton Marco Island, Hotel Management
Dear lynn, we appreciate your time and feedback. We are always very happy to hear about our guests experiences. We hope that our beautiful beach and resort will bring you back for another vacation soon!
for Everyoneby A verified traveler from New Jersey
Posted Jul 24, 2014
We enjoyed our stay. Nice hotel on beach. Pool area is nice and clean. We had a nice view of the ocean from our room. The sand on beach was very compact and almost like walking on cement (kind of weird). However beach was clean and waitress service was great. Also a lot of shells to look for by the water. Lobby bathrooms clean. Rooms were clean and Beds were very comfortable. During stay, cleaning staff could have been a little better : wiping up counters by coffee machine and TV, mopping floors in bathroom, putting pillows back on couch etc... However they did a good job restocking necessities for room. We had breakfast and lunch at the hotel rest. And it was very good. Hotel is convenient to many Restaurants and shops across the street and a 7-11. Must try Italian Restaurant across the street from hotel. Wonderful !!!
Comment from Hotel Management
Aug 1, 2014 by Hilton Marco Island, Hotel Management
Dear Traveler, we are thrilled to hear you had a nice stay and that you were able enjoy our beach and other facilities. We would love to welcome you back in the near future for another great stay!