Ratings based on 1,443 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
95% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler

Good family oriented place

Posted Jul 26, 2015
Brooke at the pool was very friendly. Pretty much everyone who works there is nice and greet you with a hello even in passing!
5 out of 5
Recommended
for Everyone
by A verified traveler

Miami305

Posted Jul 25, 2015
Great service love the place only thing I didn't like is that everything they charge separate like chairs on the beach extra towers no brake fast witch is should it be included and my room was located near to the dumpster and couldn't enjoy the balcony due to the smell, overall would give the 7 out of 10
5 out of 5
Recommended
for Everyone
by A verified traveler from Atlanta ga

Posted Jul 24, 2015
We have very good time Hotel is clean and very organize.
3 out of 5
Recommended
for Families
by A verified traveler

Nice enough hotel but beach is the attraction

Posted Jul 21, 2015
Pros: We LOVED the chef at Paradise Cafe. He catered to our special requests. Excellent food and waiters.
Cons: upgrade room carpets and bathrooms. upgrade pool--new tile floor and it needs to be larger. Don't charge for valet or reduce to $5 per day.
This hilton is okay but needs updating. kinda dated rooms. The proximity to beach is what we loved. The food at Paradise Cafe was awesome. Cleaning staff need to clean rooms earlier --some days they never even cleaned the room or came in the evening. Valet parking attendants are not that expedient---bit slow. Need to be more proactive with helping guests in and out. Great quality food and great chef who accommodates. Wait staff were excellent and attentive. Don't nickel and dime your guests. Don't charge for umbrellas or reduce rates to $5. More activities for teens
Comment from Hotel Management
Jul 28, 2015 by Hilton Marco Island , Hotel Management
Dear Traveler, We would first like to thank you for choosing our resort and for taking the time to comment back on your recent stay. We take pride in providing all of our members with the service they deserve. We are happy to see that you enjoyed Paradise Café, we will also make sure we pass along your compliments to our chef. We are sorry about the unexpected charge of the umbrellas unfortunately it is a third party and the majority of the hotels have the same service. However all of your feedback will be passed along to our team, we hope you will come back in the near future.
2 out of 5
by A verified traveler

Beaucoup trop cher 450€/nuit

Posted Jul 21, 2015
Hôtel vieillot et pas très net On attendait mieux pour le prix!!!
5 out of 5
Recommended
for Everyone
by A verified traveler from homestead, fl

Wonderful Staff

Posted Jul 20, 2015
Beautiful hotel and the spa is amazing, definitely recommend. Every single staff member we encountered were super sweet. The spa staff was definitely the best, what an amazing experience.
5 out of 5
Recommended
for Everyone
by A verified traveler

Very Nice Hotel. Beach is great!

Posted Jul 20, 2015
Pros: Everything
Cons: Bettrer prices on restaurants
Location: Perfect. We got supermarkets and pharmacies too close.
Comfortable rooms. Beach is great. Pool very nice . I recommended this hotel for minimum 3 nigths. The staff very polite and nice people. Parking is good the guest can choose self parking or valet parking.
4 out of 5
Recommended
for Everyone
by A verified traveler from W

Great hotel on the beach

Posted Jul 17, 2015
Enjoyed our stay, room wasn't ready when we arrived, but we were offered free drinks while we waited. The pillows in the room could be better, not a fan of feathered pillows
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 17, 2015
It was wonderful and I have to thank the Hilton for sending us a Champagne gift for our 25th Anniversary.
5 out of 5
Recommended
for Everyone
by A verified traveler

Very nice

Posted Jul 14, 2015
Had a great time very family oriented . the staff was very friendly and helpful easy check in and out