Ratings based on 338 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
94% of guests recommend
4.5 Room cleanliness
4.3 Service & staff
4.4 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
2 out of 5
by A verified travelerfrom Miami, FL

NIGHTMARE OF A STAY

Posted May 26, 2015
Pros: The room was comfortable and clean. The pool was nice too.
Cons: FRONT DESK STAFF NEEDS TO BE PROPERLY TRAINED
Location: Downtown Naples and beaches
My experience was very dissapointing. I always book pet friendly hotels and thought they were. I checked in with the asst manager with my dogs on a leash, walked and all was good. In the early evening I go take them out for a walk and upon my return , the clerk at front desk started telling me I was violating their policy, how dare I bring in a dog, etc...I told her I had booked it pet friendly and she in front of other guests told me that was not true, that's impossible and they were going to fine me $250.00 ( which they did) I have never felt so humilated, as I did that moment. My pets are crate trained and housebroken, they travel with me always. I even showed her pictures of the travel playpen they stay in at all times unless they are being walked. It's 4lb yorkie and chihuahua, for God's sake. I have stayed in five star hotels like The Mandarin Oriental and my pets been treated like Royalty and this clerk made me feel like garbage. We left on Sunday,instead of our check out of Monday. We will never stay there again. And as you know we travel to Naples at least once a month.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom W

Very nice hotel

Posted May 18, 2015
We throughly enjoyed our stay here at the Holiday Inn Express in Naples! The staff was friendly with speedy check in. The room was very clean, spacious, and comfortable! The best part was the large pool and pool deck! My kids had a blast swimming in the pool! I would definitely recommend this hotel to anyone! Very close to the beach too!
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Cologne, Germany

Very nice hotel room

Posted May 7, 2015
The location is ok, but yiu need to take a car to get to the 5th avenue and beach, hotel room was very nice, big and clean, breakfast was better as American standard, big pool area - definitely a good hotel.
2 out of 5
by A verified travelerfrom New Jersey

Posted Apr 28, 2015
I wouldn't stay here because I needed to check out a day earlier and they wouldn't refund the day!
4 out of 5
Recommended
for Everyone
by A verified travelerfrom New England

Good value but breakfast needs improvement.

Posted Apr 20, 2015
Good rooms, mediocre staff, mediocre breakfast but good location
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Land O Lakes,FL

Great location, service and hotel facilities!

Posted Apr 14, 2015
Pros: Location, room cleaniness and service.
Cons: Adding wheat bread to breakfast. =)
Location: Went shopping and dining around and most of all Marco Island South and North Beaches.
Excellent and comfortable room. I went on a short trip and I'm planning on going again. I love the small refrigerator and microwave, that was awesome.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 10, 2015
The hotel staff is excellent! They go out of their way to assist you.
4 out of 5
Recommended
for Everyone
by A verified traveler

Close to Tin City and beach

Posted Mar 28, 2015
Pros: Nice location - near Tin City and not very far from beach Nice pool area Continental breakfast was good Staff friendly
Location: Near restaurants, not far from beach
The A/C. In our room had an annoying squeal, but when we told staff, we were moved to another room immediately.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 22, 2015
Very bad dinner recommendation at Tin City-food just the worst. We saw another couple staying at the hotel also and they said the same thing about the food there. Tourist trap place.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Bayern

Gemütliches Hotel

Posted Mar 4, 2015
Wir haben uns bei einem kurzen Stop in Naples hier sehr wohl gefühlt. Leider ist das Frühstück nicht so toll gewesen. 5th Ave ist ca 25 Min. Fussmarsch entfernt.