Ratings based on 886 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
97% of guests recommend
4.6 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Aberdeen, Scotland

Nice Hotel with excellent catering package

Posted Jan 14, 2015
Pros: The evening receptions, breakfasts, welcoming staff, great HD TV choice.
Cons: The aspect of the swimming pool.
Location: Good location for golf courses, the beach, choice of restaurants and close proximity to Naples
Our return visit to the Homewood Suites, Bonita Springs, Naples was a very pleasant one. A special thank you to Andrea and Ciro for their warmth and hard work. Two lovely people who are both very welcoming. The only black spot being a failure of the swimming pool heating system over the festive period. If only the pool had a southerly or westerly aspect!
3 out of 5
by A verified traveler

Es war schon besser...

Posted Jan 4, 2015
Pros: Die Zimmer
Cons: Die Sauberkeit inden Gängen und Treppenhäusern
Location: In der Nähe von Stränden
Nach mehrmaligen Aufenthalt in diesem Hotel hat uns diese Jahr die Unsauberkeit in den Etagen und im Treppenhaus enttäuscht. Die Qualität des Frühstücks hat sich nach Beschwerden von anderen Hotelgästen verbessert. Das Management sollte unbedingt aufpassen, den bisherigen guten Standard des Homewood nicht zu verlieren.
2 out of 5
by A verified travelerfrom Rhein-Main-Gebiet

War schon besser

Posted Dec 27, 2014
Pros: Leute am Empfang und die Zimmer.
Waren bereits mehrmals dort, aber dieses Mal war es grausig. Empfang und Zimmerservice waren okay. Auch die Zimmer selbst, aber die Servicekraft im Frühstücksbereich war einfach nur schrecklich. Startete mit dem Frühstück zu spät, füllte nicht richtig und wenn man nachfragte, bekam man eine unfreundliche Antwort. Auch abends beim Manager Reception das gleiche Bild. Die Speisen morgens und abends waren kalt und entsprachen nicht dem was man von Homewood Hotels gewohnt ist. Fahrstuhl und Flur zu den Zimmern waren ungepflegt.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Washington, DC

Very comfortable hotel in a convenient location

Posted Dec 17, 2014
Location: It's located right next to a large shopping mall.
This is a great hotel for families as well as business travelers. I especially appreciated the free dinner and free breakfast. They not only saved me time and money, but they were tasty as well!
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Nov 27, 2014
Great location, near shopping areas and restaurants.
Comment from Hotel Management
Dec 1, 2014 by Raven Jones, Hotel Management
Thank you for taking the time to leave us a five star review! We are so very pleased to know that you enjoyed your experience here with us and we hope to have you back the next time your in Bonita Springs!
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Canada

Round 2

Posted Nov 25, 2014
Pros: Beds were comfortable. Suites are spacious and relaxing Hotel offers lots of little perks that make the stay stand out against competition.
Cons: Toilet/tub area needing some updates. The ceiling in the dining area looked like there had been a problem.
Location: Beaches are beautiful Coconut Point mall - nice for shopping and eating in the evening by the fountains with live music.
This was our second stay at Bonita Springs H.S we visited Nov.2013 also. A very pleasant stay, I would recommend a visit to anyone.
Comment from Hotel Management
Dec 1, 2014 by Raven Jones, Hotel Management
Thank you for taking the time to leave us such a wonderful review! We are very pleased to know that you enjoyed your stay with us and we hope to have you back in the future.
4 out of 5
Recommended
for Everyone
by A verified traveler

Had the best room on upper floor had to move down

Posted Nov 20, 2014
Pros: It was close to everything
Cons: Dinner
Location: Beach shopping
The dinner was poor as they always ran out of food
Comment from Hotel Management
Nov 21, 2014 by Raven Jones, Hotel Management
Thank you for taking the time to leave us some feedback about our property! We will take your comments under consideration as we continue improve our guest experience. We hope to have you back in the future!
2 out of 5
by A verified travelerfrom Landshut, Bayern

Renovierung dringend erforderlich

Posted Nov 18, 2014
Pros: Die Abreise
Cons: siehe oben
Location: Strand
Wir waren schon einmal vor ein paar Jahren in diesem Hotel. Damals war alles noch neu bzw. neu renoviert. Mittlerweile ist es nicht mehr zu empfehlen. Unsere Suite hatte Mobilar von Sperrmüllqualität, der Geschirrspüler war undicht (sicher schon seit Monaten, da der Boden schon aufquoll). Nach Installation des Flachbild-TV wurde die Wand auf Heimwerkerniveau ausgebesser. Alles in allem: Real shabby! Das Hotel ist bei guter Belegung nicht in der Lage, das "complimentary" Frühstück zu liefern. Ab 9:00 Uhr war das Buffet schon leergefegt und es gab keineTeller mehr, nicht mal mehr Kaffee geschweige denn einen Sitzplatz.
Comment from Hotel Management
Dec 1, 2014 by Raven Jones, Hotel Management
Thank you for taking the time to leave us some feedback about your stay with us. We will take your comments into consideration as we work to improve our guest experience. We hope to have you back in the future.
4 out of 5
Recommended
for Everyone
by A verified traveler

Comfortable room

Posted Nov 14, 2014
Our stay was great here. The room was very homey feeling. The bed seemed very comfortable to my husband and I. The only negative we had was that the shower curtain had some mold on it from being in the shower otherwise it was very clean.
Comment from Hotel Management
Nov 30, 2014 by Raven Jones, Hotel Management
Thank you for taking the time to leave us some feedback about our property. We appreciate your wonderful review and we will take your comments into consideration as we continue to improve our guest experience. We would love to have you back the next time your in the area. It was a pleasure accommodating you!
4 out of 5
Recommended
for Families
by A verified travelerfrom depew,ny

Posted Nov 4, 2014
Pros: Friendly staff and room size.
Very nice and helpful staff.Hotel is nice and clean but could use some updates. Breakfast buffet was ok,fresh fruit, dry cereal, make your own waffles,instent scrambled egg etc.
Comment from Hotel Management
Nov 7, 2014 by Raven Jones, Hotel Management
Thank you for taking the time to leave us such a great review! We hope to have you back again soon.