Minibar, individually decorated, desk, free WiFi
Check availability

Reviews of Hotel Garden Napoli

3 out of 5
Hotel Garden Napoli
Corso Garibaldi, 92, Naples, NA

Reviews

7.0

Good

Rating 10 - Excellent. 18 out of 92 reviews" "
Rating 8 - Good. 32 out of 92 reviews" "
Rating 6 - Okay. 25 out of 92 reviews" "
Rating 4 - Poor. 8 out of 92 reviews" "
Rating 2 - Terrible. 9 out of 92 reviews" "

7.2/10

Cleanliness

7.2/10

Staff & service

7.0/10

Amenities

6.6/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

4/10 Poor

allan

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Adequate but not really holiday suitable for us
Oh dear. The recent multiple reviews of 8/10 and10/10 that encouraged us to book must be of a completely different hotel. Nice reception person. Efficient. No parking. Great local trains, trams and busses in the Gariboldi district where situated. Taxis available. The hotel has floor 6 and 7 of a residential apartment block accessed by its own lift serving Ground, 6 and 7. Check in more than acceptable. Our room was on the 7th floor. Walking in disappointing. Tight en-suite, broken toilet seat, door sticking on floor at just under half way open, very basic amenities. Reasonably clean but a few areas of concern. No kettle or cups. Fridge useful. Balcony doors opened up to a balcony larger than the room looking out over the town with Vesuvius in distance. Nice. Bed basic. Aircon good. Next door was staff area balcony? I always walk the means of escape. Glad I did because in emergency we would have been completely confused. Not up to UK standards and would fail our inspections. No signage assisting way out, storage blocking part of route and open to the residential parts of building which gave access from residents or anyone else from there to the hotel floors. Restaurant not available except for breakfast but we left before opened. Area quite cosmopolitan. Lots of street sleepers as in many of the worlds cities. Night Reception staff in morning again efficient and good, helpful. So: basic, nice view, probably not secure, adequate for functional stay but not for a holiday.
Stayed 1 night in Jun 2023

6/10 Okay

Michele

Traveled with family
Liked: Cleanliness, staff & service
Close to train station
Stayed 4 nights in Apr 2023

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
No Wifi and Poor breakfast !
Planning to extend few more days , finally cancel to stay this trouble Hotel Garden Napoli. The good: Close to train stations. The bad : 3 days no wifi as advertised. The worst: They lied to us about the wifi .They gave us the wifi password even though they knew the wifi was off.They said the whole area zone no wifi , but next door another hotels had wifi l really tested and used.Also the owner hovered over us during the breakfast time.He told us we ate too much and that we need to pay extra .Actually we ate normal not so much and already paid the room with breakfast through hotel.com before.He asked for extra $ rudely . It is really redicious.l travelled a lot .Never happen in my life .The next day he took away most breakfast items and lied again and said they were finished. l don't recommend anyone stay at this place. Except you enjoy to listen lies and deal with dramma .

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Comfortable stay
After a disastrous night with a neighboring hotel we decided to move over to this one and found it to be a lot better. While the neighbourhood is sketchy you do feel safe inside the hotel, unlike some other hotels in the area. Our room was very spacious and had a large bathroom and we were treated to a huge balcony that overlooked Naples. The only complaint we had was that the advertised wifi was broken and seemed to have been broken for a number of days, a major inconvenience when it is advertised as having wifi and is one of the main reasons for booking the hotel. The staff didn't seem to care and were unapologetic about it, but all in all this was a comfortable one night stay.

6/10 Okay

Verified traveler

Liked: Cleanliness
decent place to stay.
the room was clean. the breakfast was really good..it includes fruit and meat. the neighborhood is dicey but close to a lot of activities.

2/10 Terrible

alison, Nottingham

Liked: Cleanliness
Disliked: Staff & service
WARNING!!!
rooms nice size bathroom ok but you can hear everything from next door rooms not soundproof at all breakfast was as expected meats cheese ect reception staff not good very unhelpful will not stay there again and definitely would not recommend to anyone to stay here

10/10 Excellent

Felice, Toronto

Liked: Cleanliness, property conditions & facilities, room comfort
Good hotel
I had a great room with a terrace

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel is in a good location - close to the central station in Napoli. Breakfast was also good and the folks on the reception were nice but the room was not very comfortable (although it is fine for a shorter stay).

6/10 Okay

Susan, New York

terazzo stupendo camera 3
I stayed in this hotel three nights. It is close to Napoli Centrale, the breakfast worked, but the view from the terazzo was amazing. Definitely satisfied with my stay!

8/10 Good

KAI WING, hong kong

Liked: Staff & service, property conditions & facilities, room comfort
kelvin lai from hong kong
It is convenient because it is close to Napoli Central Railway station as well as many bus stop , tram stop, restaurant, stores, etc. However, the city centre is too dirty and the environment outside the hotel is not in order. The staffs are very professional and helpful. The food of the breakfast provided is simple and basic. If more options are provided, it will be much better.

6/10 Okay

Brandon, Idaho, USA

It was very cheap, so pretty much worth the price.
It's nice that the hotel is right next to the main train station. So if you're looking for a cheap place to stay in that you'll be leaving to visit the surrounding cities (Pompeii, Amalfi, Sorrento) or islands (Ischia, Capri) then this place is for you. However I will provide a warning in the following paragraphs: The maid who cleaned our hotel room must have smoked in it moments before us arriving because it smelled like fresh smoke in there, and the cigarette butt was left in the toilet. Not so classy. The hotel service was not so personal and didn't do much when we brought up problems. The wifi they offered kept disconnecting during very important times when I needed it (upon arriving to Italy my card wasn't working and I needed to contact my bank), I asked the receptionist at the front desk if he could look into it and he just shrugged his shoulders and said he didn't know what to do about it. Not much help. The neighborhood is definitely sketchy. Watch out for pickpockets, my wife's phone got stolen out of my backpack and I didn't feel a thing. I've lived in bad neighborhoods where these kind of things happen a lot so I am quite aware and take good precautions but these guys are really really good. There are guys at every other corner selling a stolen cell phone too. There was also mold in the shower. However, it wasn't all bad. The breakfast was good and the breakfast staff was very nice.

10/10 Excellent

Cameron, Ft Collins, Co USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very happy with our stay
My daughter & I stayed at Hotel Garden for two nights. We had a corner room on the 6th floor with a balcony and great cross breezes. The room was big & comfortable. The shower had great pressure & plenty of hot water. The sizable breakfast buffet was an awsome start to our days of touring Naples. The location is very convenient, it is only about a 5 minute walk to the train station where you can also pick up buses & the metro as well as the local train to Pompeii. The area around the train station is a little rough but not as bad as I expected after reading other descriptions. Staff at the hotel were very friendly & helpful. We would definitely stay there again!

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff extremely friendly and room very clean! For the price it was perfect!

6/10 Okay

Augustine V., Missouri City, TX

Liked: Staff & service
Disliked: Property conditions & facilities
Vacation and day trip to Pompei and Mt. Vesuvius.
We stayed two nights at this hotel. We arrived late on Saturday afternoon and the streets were littered with trash. The bins on the square were overflowing. The hotel had rooms on the top two floors only. The balcony was almost bigger than the room. The balcony provide beautiful views of Naples (Napoli). The room was ok, no English speaking channels on the tv, bathroom had a musty smell, and the shower was so small you have to shut the water off and open the doors to scrub your feet. A very nice breakfast was served on the seventh floor with a rooftop dining area with beautiful views. Desk clerk helpful with excursions and restaurant suggestions.

4/10 Poor

Jane, Yorkshire

Disliked: Property conditions & facilities, room comfort
Dated Hotel in a downtown area
Very small and dark reception/ bar area. Stayed on sixth floor in economy double. Window in room opened onto a corridor, again dark. Room decor dated, bed cover stained. Bathroom basic with dirty tile grouting. Breakfast simple continental with cheap tasting croissants and coffee, did not wish to try the cheese or ham slices. Open roof terrace. Stayed one night to be close to airport for early flight, was kept awake till early hours by people packaging large parcels of who knows what with bubble wrap and tape, banging and dragging things up and down the corridor! The Hotel served its purpose but would not return.

8/10 Good

jampong, canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location and spacious room
After cramp up at a tiny room in Roma, this hotel is pretty decent for the budget. Location is about 5 min from the train station. staff are friendly, breakfast is ok. We have a room with a balcony so it's pretty nice. One con is its noisy at night

8/10 Good

jampong, canada

Liked: Staff & service
Good location and spacious room
The hotel is 5 min walk from the train station. We got the room with a terrace, it's nice but noise at night. Breakfast is okay. Good value hotel👍

6/10 Okay

PARASCAN

Liked: Cleanliness, property conditions & facilities, room comfort

8/10 Good

Ellen Gloria, Manila

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pizza
It was a very pleasant stay

8/10 Good

Robert, Joplin, Missouri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Impressive: very clean and in theheart of Napoli!
Hotel room was very clean and not too small for what I call a travel hotel (for adventurers, with no creature comforts). I was really impressed and would stay there again. Very close to the main train station and in the heart of Naploi! The hosts were very friendly!

10/10 Excellent

Larysa, Odessa, Ukraine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
perfect combination of price and quality, excellent location, magnificent view of Naples from the balcony of our room on the 7th floor, nice staff

10/10 Excellent

Vasyl, Ukraine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location!
Superb location - close to Napoli Centrale (railway station). Clean in the room. Free Wi-Fi. Helpful staff. Recommended!

8/10 Good

A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant stay
Hotel is very close to the train station, ideal for people who want to explore the area of Naples.

6/10 Okay

Bee, USA

Liked: Cleanliness
Good Location! Take your Jewelry off lol
I recently stayed at Hotel Garden , it actually was a nice private room w/ a clean bathroom! Our room had an amazing terrace that viewed the city! The front desk help was very nice & helpful. The showers are in your room so that was convenient Good location for the price not far from the train station no need for a taxi. There's an excellent restaurant less then a block away! I found there is no need to spend a lot on a room you'll only be there to sleep an shower. Wifi worked good in my room.

6/10 Okay

emma, Nogales, Arizona

Liked: Cleanliness
Close to train station
Close to train station, very dirty area, good people in reception, Wifi did not work, the air condition, did not worked,good staff , very noisy area. Owners concerned on service

6/10 Okay

Jim, Smith

Disliked: Cleanliness, property conditions & facilities, room comfort
You get what you pay for
It was our cheapest stay of our two weeks in italy and included breakfast so how much can you really expect. Basic room, reception didn't speak the best english or have maps of the city.. Decent budget option but don't expect too much.. Good location close to the train station.

2/10 Terrible

Gbchopper

Disliked: Cleanliness, staff & service, room comfort
Garden Hotel Naples
I would not recommend this hotel. The staff was friendly and helpful but the air conditioning only worked from 1600 to 0100. Too noisy on street to open balcony doors to get breeze. That area of the city was very dirty and noisy. It was within walking distance to train station.

2/10 Terrible

Michael R, USA

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible
AC was broken, room was unbearably hot. No attempt to fix ac. The sheets smelled so bad I slept in my clothes on top of bed.

2/10 Terrible

Italy traveler from Texas

Disliked: Cleanliness, room comfort
Dangerous area
We needed a hotel for one night due to early 6:00 AM flight. Very dangerous area!! Room smelly like cigarette smoke. Did not sleep as it seemed dangerous. Advertise as close to airport with shuttle. 20 euro cab ride!

8/10 Good

Juan, Bielefeld

Traveled with partner
Disliked: Staff & service, property conditions & facilities
Nähe zum Bahnhof Deluxe Zimmer mit riesigen Balkon Frühstück ok Viele Möglichkeiten zum essen (Imbiss) - Personal unfreundlich Sehr laut Sehr laut Für einen Nacht sollte es reichen
Stayed 1 night in Apr 2024

8/10 Good

Adeola

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very Decent & in heart of town too
Stayed 3 nights in Oct 2023

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Points forts: Bon accueil Chambre très propre et confortable. Points faibles: Manque draps dans un des lits Petit dejeuner moyen.
Stayed 2 nights in Oct 2023

8/10 Good

Alain

Stayed 1 night in Sep 2023

8/10 Good

Barbara

Traveled with family
Liked: Amenities
Struttura pulita e centrale per arrivare in tutti i posti a piedi. Cordialità e professionalità.
Stayed 1 night in Sep 2023
Response from GAETANO on Sep 12, 2023
GRAZIE,E SPERO DI RIAVERVI NUOVAMENTE COME GENTILI OSPITI

4/10 Poor

Francesco

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Letti scomodissimi bagno fatiscente è sporco. Si sente tutto dalle camere adiacenti
Stayed 2 nights in Apr 2023

8/10 Good

Federica

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Personale gentilissimo, posizione strategica, colazione buona anche senza glutine!!!cosa dire, davvero un buon soggiorno!Andrebbero rimodernati i bagni ma era comunque tutto funzionante
Stayed 2 nights in Apr 2023

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super séjour ! Hotel bien situé entre le centre histoirique et le port...et surtout à 5min du train qui nous emmène a pompei!!! Le jaccuzzi etait au top!!!! Merci encore pour tout
Stayed 3 nights in Oct 2022

10/10 Excellent

Yoshihiro

Stayed 1 night in Aug 2022

10/10 Excellent

Evelyn Jazmin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Un hotel cercano a la estación de tren. Habitaciones y baño súper amplio. Personal amable. Desayuno suficiente y buen café. Sin duda un lugar para regresar a este hotel
Stayed 2 nights in Aug 2022

8/10 Good

Ingunn

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2022

6/10 Okay

Paolo

Liked: Cleanliness, staff & service
Alcune cose da cambiare.
Albergo adiacente alla stazione treni e metro. Quindi fuori bisogna fare attenzione soprattutto la sera, come ovunque vicino alle stazioni. Camera, spaziosa, grande pecca la finestra dava su un corridoio dell'albergo e quindi nessuna luce o areazione esterna, quindi grande senso di claustrofobia. Colazione abbondante e personale gentile. Da migliorare peró, ad esempio, dopo aver fatto una segnalazione per celiachia, non si possono portare al cliente delle confezioni di biscotti aperte e smezzate già utilizzate da altri. Rubinetteria del bagno, acciaio rovinato dai detergenti e quindi sembra, vecchio, ma in realtà tutta la camera era pulita. Fatto notare un problema con un asciugamano e gentilmente dalla reception hanno provveduto subito. Pertanto con delle accortezze il servizio può essere notevolmente migliore.
Stayed 3 nights in Jul 2022

10/10 Excellent

MARIA IZABEL

Stayed 1 night in Jul 2022

8/10 Good

Khadija

Traveled with family
Liked: Cleanliness, staff & service
Stayed 1 night in Jun 2022

10/10 Excellent

Luc

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2022

6/10 Okay

Verified traveler

Ponte Immacolata
Hotel buono rispetto a qualità/prezzo. Ottima la posizione.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service
Qualità del servizio
devo dire che è stato secondo le aspettative

2/10 Terrible

ROSALIA ALEJANDRA, Mexico

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pésima experiencia
En este hotel mi experiencia fue pésima, super sucio huele muy mal, realice el pago de la habitación con desayuno incluido y no lo otorgaron ya que al final se tuvo que pagar, el servicio pésimo no hay suficiente personal para atención al cliente. Es un hotel en general muy deficiente, yo no lo recomiendo. Ademas la zona donde esta ubicado el hotel es muy fea, muy sucia y muy peligrosa.

6/10 Okay

ouadcha, Tunis

Liked: Staff & service, room comfort
Paq mal
Moyenne

10/10 Excellent

Sándor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Maria, Santiago, Chile

Liked: Staff & service, room comfort
Preferir otros barrios u otra ciudad cercana antes de elegir este hotel
El hotel sirve si te moverás fuera de Nápoles en tren porque esta muy cerca del terminal de trenes, tambien del metro. El barrio es peligroso para andar de noche o para andar fuera de las calles concurridas, no es un barrio turistico. La limpieza de la habitación es precaria, basta con mirar bajo la cama las pelusas. El personal de recepcion ayuda lo justo y necesario. El desayuno es bueno. El barrio tiene harto comercio y variado, supermercado cerca.