Ratings based on 4 Verified Reviews

They paid and stayed. We double-checked.
3.2 out of 5
3.0 Room cleanliness
3.2 Service & staff
3.0 Room comfort
2.8 Hotel condition
They paid and stayed.
We double-checked.
2 out of 5
Recommended
by A verified traveler

Posted Sep 23, 2013 on Hotels.com
It was a mistake to take this hotel. We were expecting a 3-star hotel with Internet connection and breakfast. It was a 2-star hotel, limited Internet connection at stairway near checking, no breakfast, unclean, no air conditioning, window to the neighbor balcony (must keep window closed). Reception provided a fan, but the electricity connection in room were broken. Hotel entry at second floor, not for anyone with limitations on stairs. Main door to street was occasionally locked, even during day time(!). Positive things were: the location (near to the Naples old town), reception available most of the time (to open the main door), relatively quiet (no busy streets near by) One can find better budget hotels in the area.
4 out of 5
Recommended
by A verified traveler

This traveler left a rating score only Posted Jul 22, 2012 on Hotels.com
4 out of 5
Recommended
for Everyone
by Alan from Edinburgh

Hotel Pignatelli

Posted May 9, 2012
Pros: Location
Cons: Stairs
Location: Centro Storico in Naples. Safe area clsoe to port.
Good value for money. 60+ steps to rooma bit of a slog. Room good, bath room could ahve been netter. Breakfast in room but basic
3 out of 5
Recommended
by A verified traveler

This traveler left a rating score only Posted Jun 9, 2011 on Hotels.com