Ratings based on 268 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
98% of guests recommend
4.8 Room cleanliness
4.7 Service & staff
4.7 Room comfort
4.7 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
for Everyone
by Fabiana from Miami, FL

Very good.

Posted Jun 16, 2014
Pros: Everything.
Cons: None.
Location: Right there by a mall, with restaurants, Super Target. Very good location.
Me and my family we loved the hotel and the location.
5 out of 5
for Everyone
by A verified traveler

Great hotel close to shopping and beaches

Posted Jun 8, 2014
Stacey at the front desk was awesome. The hotel was perfect for what we needed. And the breakfast was an added bonus
5 out of 5
for Everyone
by Aras from WPB, FL

Walking distance to the mall

Posted Jun 1, 2014
Fast check in and check out. Place is clean and staff is very helpful. Enjoyed my stay and highly recommend this hotel.
4 out of 5
for Everyone
by cris from miami

Nice and clean hotel

Posted May 30, 2014
All good at the hotel. Clean place good breakfast
2 out of 5
for Couples
by Ron from New York


Posted Apr 15, 2014
Pros: location and very pleasant staff
Cons: food quality and offerings, moore room and additional equipment in fitness center
Location: excellent
room was clean, staff were excellent, food offering was terrible, fitness room needs more, room location was awful, overall experience ok, location of hotel is excellent.
4 out of 5
for Everyone
by Laine from Las Vegas, NV

Very nice hotel with excellent staff.

Posted Apr 14, 2014
Pros: Location, size of room, cleanliness, excellent staff.
Cons: More closet space and a room safe would have been nice.
Location: Located adjacent to a very nice mall. Close enough to Southwest Regional Airport. Not far from the beach.
This hotel provided us with everything we hoped for except we wished it would have had more closet space. We normally don't eat breakfast but their options were varied and good. The staff was wonderful, the location exactly as we wanted, all-in-all it was a pleasant four night stay.
2 out of 5
by earl from chicago

rooms are very small prices are very high

Posted Apr 1, 2014
Pros: nothing
Cons: room size
Location: shop
asked for a 2 queen beds from expedia of course the hotel said it was requestes but they dont have any.if i would of known i would of chose another hotel
2 out of 5
by Nanette from Louisville

Nice facilities.. Inconsiderate management.

Posted Mar 23, 2014
I had stayed at this hotel twice before and knew it was nice. I booked a seven night stay a month in advance during March through Expedia and prepaid. When a family emergency came up and I did not need the room I first called Expedia who said they would be happy to release it iif the hotel would. Since I was in town I went by to see about this. The manager at the desk said she could not approve such a thing and I would need to speak to her head manager Eilleen. When she went to ask her she was too busy to come out and speak with me but took my nner and said she would call me before the day ended. No ca that say or the next. I called again and let another message. Again no call. 4 days later I calked on a Sunday and asked to speak to manager. The one on duty again told me I would need to speak to Eileen. She assured me she would have her call me the next day. Again. No call. I did not expect a film refund because I know I committed to a prepay. However I do expect the manager to return my calls. I will never stay here again and it's too bad because this is a nice hotel with nice staff.
4 out of 5
for Everyone
by joyce from Ft. Lauderdale

Great staff in reception,

Posted Feb 17, 2014
Pros: Staff-the housekeeping person on Sunday morning was polite and greeted us very warmly.
Cons: Even though the room was very spacious, some of the furniture could have been updated-couch in the sitting area.
Location: We were really there for a family event-no tourism activities. The Coconut Point mall is right there with tons of stores, shopping and the movies.
It was our anniversary and we arrived really late after a long day of errands. Had a couple of drinks in the bar to unwind and the staff was so lovely when they knewnit was our anniversary.
3 out of 5
by A verified traveler


Posted Feb 7, 2014
Our room was close to the highway and the traffic noise was too much. I asked to change rooms but nothing available. The staff was terrific.