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Reviews of La Quinta Inn & Suites by Wyndham Bonita Springs Naples N.

2.5 out of 5
La Quinta Inn & Suites by Wyndham Bonita Springs Naples N.
28600 Trails Edge Blvd, Bonita Springs, FL

Reviews

8.8

Excellent

Rating 10 - Excellent. 628 out of 1003 reviews" "
Rating 8 - Good. 240 out of 1003 reviews" "
Rating 6 - Okay. 65 out of 1003 reviews" "
Rating 4 - Poor. 43 out of 1003 reviews" "
Rating 2 - Terrible. 27 out of 1003 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Daniel

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great, room was clean, breakfast was better than most for one of the lowest prices in the area, so great stay. Thank you
Stayed 1 night in Apr 2024
Response from Assistant GM on Apr 18, 2024
Thank you for taking the time to review your recent stay at La Quinta by Wyndham Bonita Springs. We hope to see you back real soon!

6/10 Okay

Naima, HILLSBOROUGH

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good for the price.
Stayed 3 nights in Apr 2024
Response from Assistant GM on Apr 18, 2024
Thank you for taking the time to review your recent stay at La Quinta by Wyndham Bonita Springs. We hope to see you back real soon!

10/10 Excellent

brunna

Liked: Cleanliness, staff & service, property conditions & facilities
Our family of 4 stayed over the weekend for a soccer tournament. The Staff, breakfast, pool and location were great. The hotel was clean and quiet. Our only complaint was the room that smelled a bit moldy. Every time our daughter would have to spray her VS coconut perfume around the room and that fixed the problem for us. Would definitely stay again.
Stayed 2 nights in Apr 2024
Response from Assistant GM on Apr 18, 2024
Thank you for your recent stay and for taking the time to review our hotel. Your comments are greatly appreciated as they will be used to enhance the future of our guests’ experiences. We hope that once again you would choose to stay with us at La Quinta Inn and Suites Bonita Springs

10/10 Excellent

rob

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always excellent
Stayed 1 night in Apr 2024
Response from Assistant GM on Apr 18, 2024
Thank you for taking the time to review your recent stay at La Quinta by Wyndham Bonita Springs. We hope to see you back real soon!

10/10 Excellent

Patricia A

Traveled with group
The location of this hotel was perfect for me. The property was clean. The staff was pleasant and attentive.
Stayed 7 nights in Apr 2024
Response from Assistant GM on Apr 18, 2024
Thank you for taking the time to review your recent stay at La Quinta by Wyndham Bonita Springs. We hope to see you back real soon!

10/10 Excellent

rob

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always nice
Stayed 2 nights in Apr 2024
Response from Assistant GM on Apr 18, 2024
Thank you for taking the time to review your recent stay at La Quinta by Wyndham Bonita Springs. We hope to see you back real soon!

10/10 Excellent

Rebecca

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is about 25 minutes from the airport. Early check in was no problem and welcome bag was thoughtful. The location was close to good restaurants and multiple beaches. Our room was clean and parking was close. I would stay here again.
Stayed 3 nights in Apr 2024
Response from Assistant GM on Apr 18, 2024
Thank you for taking the time to post a review of your stay with La Quinta Inn and Suites Bonita Springs. We are happy to see you enjoyed your stay with us and we hope to see you again on your next trip to Bonita Springs

10/10 Excellent

Daniel

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Older gentlemen checked me in quickly and was very welcoming.
Stayed 1 night in Apr 2024
Response from Assistant GM on Apr 11, 2024
Thank you very much for your comments regarding our staff at La Quinta Inn and Suites Bonita Springs. We strive daily to ensure all of our guests are well taken care of. We hope to see you back real soon!

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Area
Stayed 2 nights in Apr 2024
Response from Assistant GM on Apr 18, 2024
hank you for taking the time to review your recent stay at La Quinta by Wyndham Bonita Springs. We hope to see you back real soon!

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Assistant GM on Apr 10, 2024
Thank you for taking the time to review your recent stay at La Quinta by Wyndham Bonita Springs. We hope to see you back real soon!

10/10 Excellent

Edith

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very hospitable staff and clean … great location
Stayed 1 night in Mar 2024
Response from Assistant GM on Apr 10, 2024
Thank you for taking the time to review your recent stay at La Quinta by Wyndham Bonita Springs. We hope to see you back real soon!

10/10 Excellent

Tiffani

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay! Close to restaurants and beaches.
Stayed 3 nights in Apr 2024
Response from Assistant GM on Apr 10, 2024
Thank you for taking the time to review your recent stay at La Quinta by Wyndham Bonita Springs. We hope to see you back real soon!

8/10 Good

MARTHA

Business traveler, Traveled with family
Liked: Cleanliness, staff & service
You received what was expected. Nothing more. Nothing less. It was overall comfortable and clean. Breakfast was good. I thought their dining room staff and front desk staff were exceptionally helpful.
Stayed 2 nights in Apr 2024
Response from Assistant GM on Apr 10, 2024
Thank you for taking the time to post a review of your stay with La Quinta Inn and Suites Bonita Springs. We are happy to see you enjoyed your stay with us and we hope to see you again on your next trip to Bonita Springs.

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities
No Issues
Stayed 1 night in Apr 2024
Response from Assistant GM on Apr 10, 2024
Thank you for taking the time to review your recent stay at La Quinta by Wyndham Bonita Springs. We hope to see you back real soon!

10/10 Excellent

Sulamy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ok
Stayed 3 nights in Mar 2024
Response from General Manager on Apr 4, 2024
Thank you for taking the time to review your recent stay at La Quinta by Wyndham Bonita Springs. We hope to see you back real soon!

10/10 Excellent

Wendy, Bristow

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet, clean and friendly customer service. Breakfast was good with a few things to choose from.
Stayed 3 nights in Mar 2024
Response from Assistant GM on Apr 1, 2024
Thank you for taking the time to post a review of your stay with La Quinta Inn and Suites Bonita Springs. We are happy to see you enjoyed your stay with us and we hope to see you again on your next trip to Bonita Springs.

10/10 Excellent

Lisa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This La Quinta Inn is the best! The staff is outstanding! The breakfast has a great selection: scrambled eggs, sausage links, waffle machine, cereals, yogurts, breads, bagels, muffins, juice, all constantly maintained for cleaning and replenishment. Our room was clean (daily housekepping), comfortable, and renovated. The manager was very considerate to inform us ahead of time about the elevator maintenance and offered to waive cancelation fees if we chose to cancel. Then the day before our arrival, luggage assistance was offered due to the elevator maintenance. I have never been treated better. Thank you!!
Stayed 4 nights in Mar 2024
Response from Assistant GM on Apr 1, 2024
Thanks for your feedback! I’m pleased to hear that you had such an enjoyable stay. Our team looks forward to providing you with exceptional service in the future. It’s our commitment to serve our guests to our best ability and hope to always exceed your expectations. We’ll see you soon.

10/10 Excellent

Randall

Liked: Cleanliness, staff & service, property conditions & facilities
It was a nice place to relax at night
Stayed 7 nights in Mar 2024
Response from Assistant GM on Apr 1, 2024
Thank you for taking the time to review your recent stay at La Quinta by Wyndham Bonita Springs. We hope to see you back real soon!

10/10 Excellent

Robin T

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely clean. Staff was warm, welcoming and genuinely helpful.
Stayed 3 nights in Mar 2024
Response from Assistant GM on Mar 29, 2024
Thank you for taking the time to post a review of your stay with La Quinta Inn and Suites Bonita Springs. We are happy to see you enjoyed your stay with us and we hope to see you again on your next trip to Bonita Springs.

2/10 Terrible

Eduardo

Liked: Cleanliness
Disliked: Amenities
The front desk staff is friendly—that’s what made this hotel decent. The elevator is broken, the housekeeping lady was very rude. I had a late check out and she barged in saying no one told her about it. Very rude while I explained it was approved.
Stayed 1 night in Mar 2024
Response from General Manager on Mar 25, 2024
Thank you for your comments regarding your stay. We strive to exceed all guests’ expectations. I am sorry we fell short of that for you. We did have posting on each floor in regards to the elevator upgraded posted. I will be using your comments with staff to make sure improvements are made.

2/10 Terrible

John

Stayed 2 nights in Mar 2024
Response from Assistant GM on Mar 26, 2024
Thank you for taking the time to provide your feedback. We hope to have another chance in the future to better your opinion.

10/10 Excellent

Patricia

Stayed 2 nights in Mar 2024
Response from Assistant GM on Apr 18, 2024
Thank you for taking the time to review your recent stay at La Quinta by Wyndham Bonita Springs. We hope to see you back real soon!

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Assistant GM on Mar 26, 2024
Thank you for taking the time to review your recent stay at La Quinta by Wyndham Bonita Springs. We hope to see you back real soon!

4/10 Poor

Riccardo

Business traveler, Traveled with family
Disliked: Staff & service, property conditions & facilities
Elevator was out for length of stay. Hotel's attitude was indifferent; did not make any attempt to comp, didn't even offer a bottle of water. Wyndham should be ashamed of its attitude towards customers.
Stayed 2 nights in Mar 2024
Response from General Manager on Mar 25, 2024
My deepest apologies, I regret that your stay did not live up to our usual expectations. Rest assured the issues you experienced have been addressed with my team to better prevent from happening to future guests.

6/10 Okay

Jerry

Traveled with family
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
Elevator was broken 4 of the 5 days we were there. We were on the third floor, so lots of stairs were required.
Stayed 5 nights in Mar 2024
Response from Assistant GM on Mar 22, 2024
We would like to offer our sincerest apologies for the issues you encountered during your stay. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. Thank you very much for bringing your concerns to our attention. We continually try to do our very best for all our guests.

4/10 Poor

Iain

Elevator was not working. Hotel is run down looking.
Stayed 1 night in Mar 2024
Response from Assistant GM on Mar 21, 2024
Thank you for taking the time to provide your feedback. We hope to have another chance in the future to better your opinion.

10/10 Excellent

Victor

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great setting. Very peaceful. Wonderful staff and room.
Stayed 4 nights in Mar 2024
Response from General Manager on Mar 18, 2024
Thank you for taking the time to review your recent stay at La Quinta by Wyndham Bonita Springs. We hope to see you back real soon!

4/10 Poor

Heather

Disliked: Property conditions & facilities
Elevator down all week?? Housekeeping not coming everyday??
Stayed 4 nights in Mar 2024
Response from General Manager on Mar 18, 2024
Thank you for taking the time to write a review of your stay. The issues you described are truly regrettable. We sincerely apologize for any inconvenience caused to you. Rest assured we will do everything we can to make the necessary improvements.

10/10 Excellent

carol

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was not in a resort area but very accessible (by car) to Ft. Myers; Naples; Marco Island, etc. Plenty of shopping and restaurants in the area to go to.
Stayed 5 nights in Mar 2024
Response from Assistant GM on Mar 15, 2024
Thank you for taking the time to review your recent stay at La Quinta by Wyndham Bonita Springs. We hope to see you back real soon!

10/10 Excellent

Soledad

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Mar 2024
Response from Assistant GM on Mar 15, 2024
Thank you for taking the time to review your recent stay at La Quinta by Wyndham Bonita Springs. We hope to see you back real soon!

10/10 Excellent

Debra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool was wonderful and the view of the pool and the lake from my room was so nice
Stayed 2 nights in Mar 2024
Response from Assistant GM on Mar 14, 2024
Thank you for your outstanding review of the hotel. I'm happy to hear that you enjoyed your accommodations, and we hope to see you again very soon at La Quinta Inn and Suites Bonita Springs

10/10 Excellent

FRANCISCO

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Assistant GM on Mar 14, 2024
Thank you for taking the time to review your recent stay at La Quinta by Wyndham Bonita Springs. We hope to see you back real soon!

8/10 Good

Natasha

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The facilities were clean, but the air conditioning needed to be turned down very low to achieve a non-humid temperature. Great breakfast and staff.
Stayed 2 nights in Mar 2024
Response from General Manager on Mar 13, 2024
Thank you for taking the time to review your recent stay at La Quinta by Wyndham Bonita Springs. We hope to see you back real soon!

10/10 Excellent

Jeff

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at the LaQuinta for 8 nights in early March--The hotel has been entirely renovated-so everything was fresh and up to date. The rooms were very quiet and the pool was warm. Great staff-- we especially appreciated guest accommodations by Heather at the Front Desk and Maria in the breakfast area-The rest of the staff was also very pleasant. The complimentary hotel breakfast was above average with a couple of hot options each day. Housekeeping is provided every day and the parking is free. Super convenient with many restaurants and stores close by--a number are walkable. Nice walking path at the hotel leading to an adjacent safe neighborhood. About two miles to Barefoot beach and maybe three or four miles from Vanderbilt beach. Really enjoyed our stay-- relaxing and quiet. No surprises!!
Stayed 8 nights in Mar 2024
Response from General Manager on Mar 13, 2024
Thank you for taking the time to review your recent stay at La Quinta by Wyndham Bonita Springs. We hope to see you back real soon!

10/10 Excellent

Ray

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff at breakfast and person cleaning windows excellent service
Stayed 7 nights in Mar 2024
Response from General Manager on Mar 13, 2024
Thank you for taking the time to review your recent stay at La Quinta by Wyndham Bonita Springs. We hope to see you back real soon!

10/10 Excellent

Katherine, TAKOMA PARK

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2024
Response from General Manager on Mar 13, 2024
Thank you for taking the time to review your recent stay at La Quinta by Wyndham Bonita Springs. We hope to see you back real soon!

6/10 Okay

Phillip

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2024
Response from General Manager on Mar 13, 2024
Thank you for taking the time to review your recent stay at La Quinta by Wyndham Bonita Springs. We hope to see you back real soon!

10/10 Excellent

roman

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and updated
Stayed 2 nights in Mar 2024
Response from General Manager on Mar 13, 2024
Thank you for taking the time to review your recent stay at La Quinta by Wyndham Bonita Springs. We hope to see you back real soon!

8/10 Good

Diana

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall our stay was very favourable. The only reason I gave it 4 stars instead of 5 were very incidental… the elevator is very slow, the water pressure could have been stronger, and the pool could have had some of the leaves scooped out. Other than that it was perfect! Mel’s Diner just a few steps away was a great place to eat.
Stayed 2 nights in Mar 2024
Response from General Manager on Mar 13, 2024
Thank you for taking the time to review your recent stay at La Quinta by Wyndham Bonita Springs. We hope to see you back real soon!

10/10 Excellent

Brian

Liked: Cleanliness
The staff were very friendly and helpful. They allowed an early checkin and goodie bags with bottled water and goldfish as we arrived.
Stayed 1 night in Mar 2024
Response from General Manager on Mar 13, 2024
Thank you for taking the time to review your recent stay at La Quinta by Wyndham Bonita Springs. We hope to see you back real soon!

10/10 Excellent

Michelle

Stayed 1 night in Mar 2024
Response from Assistant GM on Apr 1, 2024
Thank you for taking the time to review your recent stay at La Quinta by Wyndham Bonita Springs. We hope to see you back real soon!

6/10 Okay

Vicki

Traveled with partner
Liked: Cleanliness, property conditions & facilities
All feather pillows! I need hypoallergenic pillows due to allergies to feathers.
Stayed 1 night in Mar 2024
Response from General Manager on Mar 13, 2024
Thank you for taking the time to review your recent stay at La Quinta by Wyndham Bonita Springs. We hope to see you back real soon!

6/10 Okay

Joseph

Traveled with partner
Liked: Staff & service, amenities
Disliked: Cleanliness
Room smelled like the carpets and drapes have not been cleaned for a while....
Stayed 6 nights in Feb 2024
Response from General Manager on Mar 13, 2024
Thank you for taking the time to review your recent stay at La Quinta by Wyndham Bonita Springs. We hope to see you back real soon!

6/10 Okay

Enda, Fairfield

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Mar 2024
Response from General Manager on Mar 13, 2024
Thank you for taking the time to review your recent stay at La Quinta by Wyndham Bonita Springs. We hope to see you back real soon!

10/10 Excellent

Suzanne

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are freindly and helpful. Great experience.
Stayed 3 nights in Feb 2024
Response from General Manager on Mar 13, 2024
Thank you for taking the time to review your recent stay at La Quinta by Wyndham Bonita Springs. We hope to see you back real soon!

6/10 Okay

Robert

Traveled with partner
Liked: Staff & service
The shower was bad. The water pressure was fine, but it was impossible to keep the water from leaking out under the shower curtain and there weren’t any towel bars near the shower.
Stayed 5 nights in Feb 2024
Response from General Manager on Mar 4, 2024
Thank you for taking the time to review your recent stay at La Quinta by Wyndham Bonita Springs. Thank you for bring to our attention about the shower. We hope to see you back real soon!

6/10 Okay

Shelly

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
The staff was friendly and professional. Bed wasn’t as comfortable as I thought it would be from previous reviews but I’m sure it was comfortable to those who wrote the reviews. Overall, nice place to stay. This hotel is only 10 minutes from the beaches which made it very convenient.
Stayed 8 nights in Feb 2024
Response from General Manager on Mar 4, 2024
Thank you for taking the time to review your recent stay at La Quinta by Wyndham Bonita Springs. We're sorry the beds weren't comfortable. We'll definitely look into it. We hope to see you back real soon!

10/10 Excellent

Ricardo

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente property very nice clean and quiet Breakfast was fantastic
Stayed 3 nights in Feb 2024
Response from General Manager on Mar 4, 2024
Thank you for taking the time to post a review of your stay with La Quinta Inn and Suites Bonita Springs. We are happy to see you enjoyed your stay with us and we hope to see you again on your next trip to Bonita Springs.

10/10 Excellent

Brian Edward

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed our stay. Appreciated that Mel's Diner was walking distance from the La Quinta.
Stayed 4 nights in Feb 2024
Response from General Manager on Mar 4, 2024
Thank you for taking the time to post a review of your stay with La Quinta Inn and Suites Bonita Springs. We are happy to see you enjoyed your stay with us and we hope to see you again on your next trip to Bonita Springs.

8/10 Good

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Feb 2024
Response from General Manager on Mar 3, 2024
Thank you for taking the time to post a review of your stay with La Quinta Inn and Suites Bonita Springs. We are happy to see you enjoyed your stay with us and we hope to see you again on your next trip to Bonita Springs.