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Reviews of Napolit'amo Hotel Principe

3 out of 5
Napolit'amo Hotel Principe
Via Toledo 148, Historical Center, Naples, Naples

Reviews

8.4

Very Good

Rating 10 - Excellent. 127 out of 295 reviews" "
Rating 8 - Good. 114 out of 295 reviews" "
Rating 6 - Okay. 40 out of 295 reviews" "
Rating 4 - Poor. 10 out of 295 reviews" "
Rating 2 - Terrible. 4 out of 295 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

7.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Ruben

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

10/10 Excellent

Casey

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel and staff were great. We forgot our 220/110 converter and they let us use one. Breakfast was great too.
Stayed 1 night in Nov 2023

10/10 Excellent

Roberto

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It was our first time in Naples, which can appear a little rough and this hotel is right in the middle of the action. Our room had a balcony overlooking a busy pedestrian street but the room kept out the noise it it was great to see everything from the balcony. It’s about a 10 minute walk from the port. The neighborhood is great for waking around and there is a mix of shops, restaurants and apartments. Loved the high ceilings in our room and the staff was super nice-especially Daria.

10/10 Excellent

Susan, London

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a bit tricky finding the entrance to the property as we were in a vehicle and the area is pedestrianised. The hotel is a beautiful spacious building, rooms are a great size. Buffet breakfast was lovely and the staff were very friendly and helpful
Stayed 1 night in Aug 2023

10/10 Excellent

jinan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel in excellent location, lovely room and breakfast. Very nice and helpful reception staff.
Stayed 1 night in Jul 2023

10/10 Excellent

Radka

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome hotel, very stylish, great breakfast, big room with small balcony.
Stayed 1 night in Jul 2023

4/10 Poor

Emily

Traveled with partner
We didn’t get to stay at the property as our flight was cancelled and rescheduled for the next evening. We let the hotel know that we wouldn’t be arriving that evening, using Expedia messaging service, however would still require the room for the following 2 nights. However, they WhatsApp messaged me a few hours before our rescheduled flight the next day to say they could no longer accommodate our booking and had booked us into another hotel. They assured us that the new hotel were okay with our late arrival (estimated 11.30pm). As we were about to go to the gate and would arrive in Naples around 11pm I didn’t feel we were in a position to refuse the alternative accommodation and try to book somewhere ourselves. As it happens the new hotel check in closed at 11pm (shortly after we landed). I had to message both parties, the staff member who’d been messaging me from hotel napolitamo called the new hotel and asked them to wait so we weren’t stranded in Naples in the middle of the night with our luggage. The new hotel was messaging me every few minutes hurrying us along - unfortunately I had no control over how long it took the airline to give us our baggage. Upon arrival at the new hotel, which was further than the airport that Hotel Napolitamo, they charged us a €20 ‘late check in fee’ and they don’t do breakfast. We had breakfast booked with Hotel Napolitamo. All in all it was a pretty dismal affair and we were not offered even a partial refund.

8/10 Good

Nina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tips to find the hotel
The hotel is in a convenient location on Via Toledo. Steps from the Toledo subway stop, restaurants and shopping. We walked to the Archeological Museum (it’s a bit of a distance but we enjoy walking) The room was spacious compared to others we’ve stay in Europe. The floor was done in large tiles that were clean and cool. One BIG note to others: the entrance to the hotel is not easy to find. Look for very large (think delivery truck passage) green doors just to the right of the Lush store and a bakery. When we were there, a bit of white graffiti was sprayed on them. There is a “people” door cut into one of the large doors. On that wall, ther is a button to press next to a small placard that has the hotel name. They will buzz you in. After that, walk to the elevator and the reception is on the 2nd floor. If you arrive by taxi they need to drop you around the corner because Via Toledo has traffic restrictions. The breakfast is amazing and the dining room is equally as wonderful. We walked to the port with our rolling suitcases to get our ferry. If you take a cab, it takes twice as long. A 15 minute walk, partially downhill was very easy. We walked it the day before to get our tickets and to make sure we knew where we were going. This hotel is a great value and very nice for the price.
Stayed 3 nights in Jun 2023
Response from Dario on Jun 29, 2023
Gentile Ninasiamo molto contenti di aver soddisfatto le sue aspettative, grazie per la bella e dettagliata recensione.Speriamo di riaverla presto nostra ospite.

8/10 Good

Min-Kyu

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good location with view of via Toledo, right next to Toledo station and within walking distance to ferry piers to/from Capri. Dining room for breakfast is a great ballroom. Bathroom was somewhat old.

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyed stay.
Enjoyed stay. Ladies at the desk were awesome.
Stayed 2 nights in Apr 2023

6/10 Okay

Miae

Traveled with partner
Mediocre

10/10 Excellent

Ketevan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Napolitamo Hotel Principe
Excellent location within a very short walking distance to the metro stops, which take you to the train station in a few minutes. Good breakfast. Fantastic location on main shopping street. Here there was the best streatfood and best pizza in Naples. It's not luxurious, but great value for money, so I definitely recommend it to anyone.
Stayed 3 nights in Mar 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay here
Fantastic hotel, close to a metro station. Room was extremely large with a great bathroom. Breakfast had a lot of choices. The staff were all friendly & extremely helpful. Shout out to Virginia on reception. She is an amazing person.
Stayed 4 nights in Feb 2023

10/10 Excellent

Julia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2023

10/10 Excellent

eddie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel charge me a local tax, there is not any note at my order (at hotels.com APP)
Stayed 4 nights in Dec 2022

8/10 Good

Jennifer

Stayed 3 nights in Sep 2022

8/10 Good

Lisa R.

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely spot in the heart of the city with very friendly staff.
Stayed 1 night in Sep 2022

8/10 Good

Oliver

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Description of location and photo misleading
Stayed 1 night in Aug 2022

10/10 Excellent

Stefan

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Very unique & attractive historical property, with modern amenities, enclosed in a quiet courtyard off a very busy shopping street.
Stayed 3 nights in Jul 2022

8/10 Good

David Jr

Liked: Cleanliness, staff & service, property conditions & facilities
In the middle of the action!
This hotel is so conveniently located in the perfect spot! Just a building away from the subway, across the street from a ton of restaurants in the Spanish Quarter and the coast (where most of the tourist spots are) is just down the same street the hotel is on, walking distance). Even though this hotel is not a pick up spot for many tours, it's a 5 to 10 minute walk to most pick up points. There is a grocery store 2 blocks back on one of the streets running ong the side of the hotel (windmill side). The hotel is on a street that is very popular with locals and has a vibrant life both in the day and at night but can't hear any of the sound from our room unless we open up the windows. A ton of retail, gelato, pastry, coffee and food-to-go shops. The breakfast was very tasty with a big selection to choose from. Amazing breakfast pastries as mentioned in other reviews. The room breakfast was served in made us feel fancy.
Stayed 4 nights in Jun 2022

8/10 Good

hadar

Stayed 1 night in Apr 2022

10/10 Excellent

Marko

Stayed 2 nights in May 2022

8/10 Good

Alejandro

Traveled with family
Liked: Cleanliness, staff & service
Ok
Stayed 2 nights in May 2022

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2022

8/10 Good

Jared

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Very difficult to find when arriving late at night. Staff was helpful and friendly. Close to local subway.
Stayed 1 night in Apr 2022

10/10 Excellent

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Great part of town
Older hotel in a great part of town! Very clean, staff was very friendly.
Stayed 1 night in Apr 2022

8/10 Good

Martin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Naples trip
Overall a very pleasant place to stay. Very polite and helpful staff. Amazed by the really high ceilings in the rooms. Very clean throughout. Would stay there again.
Stayed 4 nights in Apr 2022

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay with very friendly and helpful staff. Excellent busy location near the metro stop. Our room was clean and neat, as was the bathroom, which was stocked with eco-friendly products.
Stayed 3 nights in Apr 2022

8/10 Good

Francesco

Stayed 1 night in Feb 2022

6/10 Okay

Amos

Traveled with family
Liked: Cleanliness
Disliked: Staff & service
Did not live up to expectations
Stayed 2 nights in Nov 2021

8/10 Good

arie

Liked: Cleanliness, staff & service, property conditions & facilities
Nice , clean in a very good place
Stayed 5 nights in Oct 2021

6/10 Okay

Sam

Liked: Staff & service
Good location, ok condition
This hotel has a good location (steps from Metro station) and there is a good breakfast buffet. However, The air conditioning did not work too well and the internet reception was only good near the door.
Stayed 2 nights in Sep 2021
Response from dario on Sep 25, 2021
Grazie Sam provvederemo quanto prima a sistemare il WIFI

4/10 Poor

Julia, Brazil

Traveled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
My room had a leak on the Shower wall, and also in the AC. The staff offer more Towels to help with the leak, and I said that didn’t want towels,but wanted to change to another room. The room Seems to be unfinished, but was ok if it wasn't the lake problem. The breakfast was good. I wouldn't recommend it. I stayed for 2 nights.
Stayed 2 nights in Oct 2020

10/10 Excellent

Marcelo

Liked: Staff & service, room comfort
Nice Price Value!
The staff was friendly and the location it’s great and near to the port (5 mints way ) And just in Front of the Toledo metro station! The breakfast was nice and I got a beautiful view to the narrow street and the mountain!!
Stayed 1 night in Sep 2020

8/10 Good

Vivienne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The best cakes in Naples
Locationwise this hotel is right in the middle of the semi-pedestrianised shopping area: semi-pedestrianised because you have to watch out for the police cars and carabinierie patrolling up and down the Via Toledo. The hotel would have been sumptuous when first built and the breakfast room still retains the charm of an earlier age with its rich drapes, ornate mirrors and high ceiling. Coming into the hotel is daunting because you have to go through a tiny door, part of huge, thick, metal gates, then cross a dingy courtyard and up stone steps to the first floor. The breakfast room is on the floor above, entailing another climb up the stone steps. The breakfast was plentiful and varied. We were well looked after by a delightful young woman, Rosaria (Rosie), who was so sweet and proudly told us she had made the cakes herself. They were all fantastic, moist and very light (coffee, apricot, lemon, strawberry, orange, apple, choc chip!): the best cakes in Naples. Rosie was superb suggesting places to go and what to see. As well as Rosie the other staff were also friendly and helpful. My room was basic but spotlessly clean and despite the high ceiling it stayed warm. Be warned if you have a car: the hotel does not have its own car park and we had to pay 25 euros per night to park securely nearby. This makes a stay in this reasonably priced hotel extortionately expensive.
Stayed 3 nights in Jan 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I initially had a difficult time pinpointing the exact location of the hotel since there wasn’t a massive sign with its name, but once I did find it all was well. For those booking here, it’s right next to the Toledo metro station before the Geox store. The entrance is at the tall green doors. The hotel is in a great location, right next to the Toledo metro station although you may not really need it. I was able to walk to all my desired destination, except Pompei of course. Breakfast at the hotel was really good, but in case you’re looking for a great pasta spot, check out the sea front di martino pasta bar - it’s to die for.
Stayed 3 nights in Jan 2020

8/10 Good

gordon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
adjacent to restaurants and cafes and shopping.
very centrally located. 30 seconds from Toledo metro stn. Tricky to find. You need to access via large green door across from Pandora. Then, up one flight of stairs. Very nicely maintained. Breakfast room was opulent. All staff were very professional and welcoming. Room was cute. King bed was in a loft. More suited for those who can handle stairs to hotel, to room, and to breakfast room. No complaints. Heard some noise from outside, but it is a hotel in central part of large city. Very nice stay.
Stayed 2 nights in Dec 2019

8/10 Good

Sharron

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value central hotel with a lovely breakfast
Not the easiest place to find on a Sunday when the large doors are closed, that said it is in such a central location , and such a interesting building, the breakfast was really lovely with so much choice and served in a beautiful room.The rooms themselves were comfortable and really clean, the finishing around sockets wasn’t great and we had a couple fall off and the lights in the bathroom kept dimming whilst we were in the shower, however that didn’t in anyway stop us having a lovely stay. The Hotel staff were all very friendly and helpful, should I return to naples I would book it again. Great value for money
Stayed 3 nights in Sep 2019

8/10 Good

Orna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Sep 2019

6/10 Okay

Verified traveler

Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service
This was right in the heart of Naples and was very secure
Stayed 1 night in Jul 2019

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel entrance is in a courtyard off the Main Street and is in a really excellent location for the old quarter, the port and has access to the Metro within 100 metres...breakfast was included and had a reasonable spread though similar each day
Stayed 4 nights in Jun 2019

10/10 Excellent

Leean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2019

10/10 Excellent

Anita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Naples hotel - perfectly fine
Great stay central and close to a train station for us to get to Pompei. We found great restaurants and lots of shops and I thought it a safe authentic part of Naples to stay. Breakfast is great to and the rooms are spacious and clean. We upgraded our rooms so we stayed in two different rooms while using the hotel on level one - I personally preferred the room with view of street the bed is softer. There is not much difference otherwise.
Stayed 1 night in Jun 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best services ever . They were so patient and accommodating . AmAzing service . Would come back and recommend anytime .!!!! Outstanding service
Stayed 1 night in May 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2019

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Napoli
Good times
Stayed 1 night in Sep 2018

2/10 Terrible

Roomreallybad

Disliked: Property conditions & facilities, room comfort
Room and locality was really bad, fangerous neighborhood...
Stayed 1 night in Sep 2018

10/10 Excellent

Geeta, london

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Nice hotel close to beach and very friendly staff
Very helpful staff and nice breakfast. Close to beach .
Stayed 1 night in Aug 2018

8/10 Good

Yvonne, Los Angeles, CA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location! Only problem was that we couldn't find the hotel to start! The entrance is behind an iron door that has a barely noticeable sign with the hotel's name. Other than this, our stay was great.
Stayed 2 nights in Aug 2018