Ratings based on 561 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
97% of guests recommend
4.7 Room cleanliness
4.5 Service & staff
4.6 Room comfort
4.6 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Roma

Albergo centrale all'interno di un palazzo storico

Posted Dec 14, 2014
Albergo molto confortevole, personale estremamente gentile ed affabile. Camera molto pulita, colazione eccellente. Sicuramente una esperienza positiva, da ripetere.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Torino

Bello e vicinissimo al cuore di Napoli

Posted Dec 10, 2014
Certo il luogo in cui si trova questo bellissimo hotel non e ' invitante ma si trova a due passi dai decumani e dal cuore di Napoli. Metro, treni, bus sono a due passi e se si vuole l'hotel ha una convenzione con i taxi a prezzi fissi e abbordabili. La nostra camera al primo piano, con affaccio sul vicolo era tranquillissima e confortevole. Ottima nel periodo invernale per un turismo di visita dei monumenti, forse in estate opterei per un albergo sul mare. Il rapporto prezzo qualita' ottimo. Non abbiamo consumato nessun pasto
5 out of 5
Recommended
for Everyone
by A verified traveler

Hotel di classe

Posted Dec 10, 2014
In una posizione comoda x visitare il centro storico, hotel di classe e personale qualificato, piccolo neo al secondo giorno si sono dimenticati di farci la stanza, (rimediato subito )
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Paris

Hotel dans un palace historique.

Posted Dec 9, 2014
Pros: La disponibilité du personnel en général.
Cons: La température un peu fraîche dans l annexe du restaurant.
Cet Hotel est tout proche du vieux centre historique, mais à l écart du quartier des hotels, ce qui lui donne ainsi plus de charme !
5 out of 5
Recommended
for Families
by A verified traveler

Posted Dec 9, 2014
We stayed in an junior suite which is great, hotel staff is extremely helpful. Would definitely recommend.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom london

A great place in the heart of Naples

Posted Nov 16, 2014
This was our second time staying in this great hotel within the heart of the wonderful city of Naples & again it's been a wonderful & memorable break. The hotel location is excellent, a short walk from train and bus hubs of Piazza Garabaldi, situated on the edge of the historical centre for all our touristy needs, but also located within a local friendly neighbourhood, offering access to plenty of local shops, bars, cafes and restaurants. The hotel staff are wonderfully friendly, always helpful and highly professional. Our room was ideal, facing the inside courtyard, very comfortable and peaceful - ideal for relaxing in after a day discovering the delights of Naples. However, I do have one small criticism and that is the quality of the breakfast, at 12euro per person, the quality of food and coffee on offer should be of a much higher standard!! But this didn't detract from my overall impression that this is a great hotel & we will be returning again and again
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Toulouse

Accueillant, très bien placé

Posted Nov 11, 2014
Pros: Le confort, l'accueil, l'emplacement
Proche bus aéroport, gare et port, quartier très vivant. Personnel très aimable.
5 out of 5
Recommended
for Everyone
by A verified traveler

Schönes Hotel direkt in der historischen Altstadt

Posted Nov 5, 2014
Das Hotel liegt direkt in der historischen Altstadt. Ein sehr schöner und gepflegter Palazzo, der kaum Wünsche offen lässt. Man muss es aber mögen, dass die Umgebung, wie auch die historische Altstadt sehr ärmlich ist. Wenngleich sie auch zum Weltkulturerbe gehört, so ist sie doch in einem erbärmlichen Zustand und Wohnort der eher weniger begüterten. Wir waren aber immer zu Fuß unterwegs, auch abends, und haben uns nicht unsicher gefühlt.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom London

In a Different World

Posted Oct 29, 2014
Pros: This is a comfortable, smart and friendly hotel. Have a cocktail or two in the outside bar (Negroni recommended). Rooms are comfortable but smallish.
Cons: No tea or coffee or ironing facilities are available in rooms and this should be made free from room service.
Location: Naples is full of interest - get a guide and try to see as much as you can - there is loads to do
You have seen the film - struggling through the heat and the dust, looking for dangers over your shoulder, mouth dry and dreaming of refreshment? Suddenly you see; is it a mirage, is it part of a dream?: A smartly dressed member of staff steps out, stops the traffic and ushers you into a smart, air conditioned, oases of politeness and luxury! Lets face it Hotel Palazzo Caracciolo is not in the smartest part of town and, on first arrival, seems very isolated. BUT, it is a very comfortable hotel, has great staff, rooms, bar and relaxation areas. Get used to the area and you find very warm and down-to-earth locals and it's not that for from the centre of town. If you arrive by train, as we did, you can walk to the hotel from the station or take Metro 2 to Cavour and catch trolleybus 203 going downhill over the road from the Metro station to Via Carbonara. HOWEVER, before you go DOWNLOAD a public transport map as they seem to be unavailable anywhere in Naples and purchase a Daily Unico Naples Card from any shop selling Tickets. This gives all day transport on Metro and buses. Get a map and discover the town. What ever you do, experience the Metro 1 station at Toledo and it smart shopping street. Also go on a trip around the underground streets at Via Tribunali, 316 - Piazza San Gaetano through the church of San Lorenzo Maggiore and see the the Grecco Roman world of Naples. Smart evening drinks and views are on the sea front - take the R2 bus from the bus station. EXPLORE
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Hilversum

Comfortabel

Posted Oct 28, 2014
Heel fijn hotel, prettige badkamer, zeer uitgebreid ontbijtbuffet, heerlijk bed.