Ratings based on 32 Verified Reviews
They paid and stayed. We double-checked.
4.2 Room cleanliness
3.9 Service & staff
3.8 Room comfort
3.9 Hotel condition
They paid and stayed.
by A verified traveler from Germany
A strange place unfriendly service random locationPosted May 4, 2015
Location: The area is really un interesting, definitely safe but boring and really expensive.
The hotel is a one floor in a residential building in fancy neighbourhood in Naples. There isn't much around, just some overpriced boutiques. Metro/train to more interesting parts of town is irregular and completely packed as it only comes every 20 mins. The rooms smelled strange. The receptionist was for some reason sitting outside of our room on the hallway all night, not living us much privacy. There was a very noisy renovations being done to the hotel, from early morning so couldn;t sleep or hang out in the room either and for the same reason we were informed we won't get breakfast although I was sure we had paid for it, in the end the hotel wasn't that cheap at all. The bathroom was smelly and ugly. We would never stay there again and I can advise future Naples visitors to find a place somewhere else.
for Familiesby A verified traveler
Lovely hotel in exclusive neighborhoodPosted Apr 2, 2015 on Hotels
Hotel Pinto is in an exclusive neighborhood in Napoli. While the entrance is on the fourth floor of the building, requiring carrying your luggage in a lift, once you arrive the staff is friendly, fluent in English and very helpful. The rooms have an old world quality to them but the windows open to balconies, the bathrooms are comfortable and the beds are delightfully firm. Oscar, who is at the desk is a wonderful introduction to the city.
for Everyoneby A verified traveler from p
ottimo albergo comodo per il centroPosted Mar 23, 2015
Ci siamo trovati molto bene per tutto. Camera spaziosa, posizione ottima, sia per raggiungere tutti i monumenti, sia per la stazione, che si raggiunge con passante ferroviario (treni ogni 10 minuti). Unica pecca, il 20 marzo faceva freddo e la camera non era riscaldata. Comunque è un ottimo albergo.
for Couplesby A verified traveler
Good valuePosted Mar 17, 2015 on Hotels
Great location essentially adjacent to the Amadeo Metro stop. Clean and quirky and overall a good value.
for Business Travelersby Guido Giulio Fortunato
Posted Feb 9, 2015 on Hotels
for Everyoneby A verified traveler from Bucks UK
Hotel is in a nice area near to the seaPosted Jan 29, 2015
The hotel was very clean. The catering staff were very helpful and very attentive. The mature lady on reception only speaks Italian so it was very hard to communicate and to get any information. There are many shops and restaurants nearby and a metro station. The harbour is nearby for anyone going on a cruise and also many restaurants by the sea and parks for the family to enjoy. Major works are taking place to refurbish the park and rail works are taking place too this should all be complete by the summer. When you arrive at the airport there is an Alibus to take you to the harbour.
for Couplesby Laurence from Plymouth
A pleasant walk from the middle of NapoliPosted Jan 4, 2015 on Hotels
Great hotel for a stay in Naples. Good neighborhood and a reasonable walk to sites. After a request the desk clerk found us a lovely restaurant for New Year's Eve, when we needed the help.
for Couplesby A verified traveler
Posted Dec 20, 2014 on Hotels
for Couplesby Luigi from Roma
Albergo centrale e signorilePosted Oct 15, 2014 on Hotels
Posizione dell'albergo centrale e in zona signorile. Con la vicina stazione della metropolitana è possibile raggiungere la parte storica della città e con la funicolare il Vomero, San Martino. A pochi metri le strade dello shopping.
Recommendedby Steven from Hoboken, NJ
Nice location, okay servicePosted Oct 9, 2014 on Hotels
Hotel is in a pleasant neighborhood, convenient to train. It 's a good value & pleasantly appointed. Complaints were small, but prevent a 5-star rating: there was no working A/C since the hotel turns it off on Sept. 30 despite rather warm weather in Oct. ; evening desk attendant who spoke English was missing for a good bit of time; a 2nd attendant gave us incorrect information about our airport transfer, which conflicted with what the first (correct) attendant told us. Still, staff was pleasant & we enjoyed our stay. Naples is great!