Marina

Reviews of Port of the Islands Everglades Adventure Resort

2.5 out of 5

Reviews

7.6

Good

Rating 10 - Excellent. 266 out of 1004 reviews" "
Rating 8 - Good. 391 out of 1004 reviews" "
Rating 6 - Okay. 201 out of 1004 reviews" "
Rating 4 - Poor. 77 out of 1004 reviews" "
Rating 2 - Terrible. 69 out of 1004 reviews" "

7.6/10

Cleanliness

7.8/10

Staff & service

7.0/10

Amenities

7.2/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

4/10 Poor

William

Traveled with family
Not a resort by far. Staff not friendly smoking in areas where there should be no smoking. Signs are posted but not unforced. Had a room that overlooks the marina however huge truck right in front of my patio blocking the view of the marina(tow away sign right in front of my patio/porch) totally ignored Front Taft said “they” not to park there but people do it all the time. Mice feces on my screened in patio porch. No house keeping…. Not sure if section 8 resides there all year but seemed like it. Apparently disgruntled employee went on a shooting rampage. My heart goes out to the staff and those families that were affected to understanding a new owner had taken over. I really hope that the new owner could put together the staff and bring this resort back to what it should be. Really a shame not what was expecting since listed as a “resort” A Super 8 or Comfort Inn at best (but on a low scale) they did offer breakfast, which was just horrendous. Resturant had an odor to it. No air conditioning in the building was being fixed. Just horrible there is athey did offer breakfast, which was just horrendous. Resturant had a odor to it. No air conditioning in the building was being fixed just horrible. There is a restaurant, but because of the way breakfast was we did not even take a chance of dining in their restaurant. Very nice ship store and boating education center at the marina. The area and locals fishing docks were very very nice local DEC we’re doing their jobs!
Stayed 3 nights in Mar 2024

10/10 Excellent

vicky

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The setting of Port of Everglades Adventure Resort is beautiful, including a huge pool with lounge chairs and the marina just outside our door! It was an extra surprise to have a light breakfast included. We did have an issue with our room but it was quickly resolved. We would not hesitate to stay again when in the area.
Stayed 1 night in Mar 2024

10/10 Excellent

Michael

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Best priced lodging in this general area. Feels like this property is just a little past its prime: room was a bit dark (not enough windows); key/door lock doesn't work right.
Stayed 1 night in Mar 2024

8/10 Good

Wayne

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Nice to walk down by the marina. Nice pool area.
Stayed 1 night in Mar 2024

6/10 Okay

donna

Traveled with partner
Liked: Property conditions & facilities
The landscaping and outdoor spaces are beautiful. We waited a little while for someone to come to the front desk to check us in. He did check first to make sure our room was clean, which I appreciated. We didn't use the pool or restaurant.The furniture, bedspread and towels were worn, but everything was clean. It's a 20 - 30 minute drive to any town for activities or food.OK stay for the short time we were there.
Stayed 2 nights in Feb 2024

6/10 Okay

Sean

Traveled with partner
we arrived to check in after 5 and room was not ready. staff shortages, pissants in room, tv was not active and when we brought to attention we were told they would check on this while we were gone for the day. This never happened. Friendly tiki bar. Not a terrible place but needs work.
Stayed 2 nights in Feb 2024

6/10 Okay

Mary

Traveled with partner
Under new ownership so things are a bit confusing for people! Had problem finding room, trouble getting into room and then AC wasn’t working! Had to get Manager who was able to fix it!! Restaurant food just so so!! Room a bit high for what we got!
Stayed 1 night in Feb 2024

2/10 Terrible

claudia s

Business traveler
Disliked: Cleanliness, amenities, property conditions & facilities
this place is the most disgusting place I never seen in my life…. The mold smell it’s so strong, the room is dirty, n refund due to their nasty rooms. they just take your money and run. DO NOT BOOK THIS PLACE in the middle of nowhere with no restaurant or amenities around. The guy on the front was very friendly but he didn’t have no authority to make refunds.
Stayed 1 night in Feb 2024

10/10 Excellent

Melissa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cute property-unique and not your average cookie-cutter hotel. Breakfast was good. We only stayed one night, so didn’t use the other facilities.
Stayed 1 night in Feb 2024

6/10 Okay

Victoria

Liked: Cleanliness, staff & service
Property has done remodeling to guest rooms. Lobby feels historic. Very limited dining options on site or nearby. They are trying to restore the old Florida charm. Closeness to national park biggest selling point
Stayed 1 night in Feb 2024

8/10 Good

Catherine

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
This property is a love/hate relationship. The location is peaceful and scenic. The staff couldn't be nicer or more helpful. The efficiency unit was a good size with a nice kitchenet and a nice screen porch. Also a beautiful pool. Unfortunately, it needs to be refreshed starting with the mattress and all the linens and towels.
Stayed 2 nights in Feb 2024

8/10 Good

Gayani

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient
Stayed 1 night in Jan 2024

10/10 Excellent

scott

Stayed 1 night in Nov 2023

6/10 Okay

Jeffrey

Stayed 1 night in Nov 2023

8/10 Good

Phil

Stayed 1 night in Oct 2023

10/10 Excellent

Jennifer

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very quiet and super pretty area. The staff was nice and helpful.
Stayed 1 night in Oct 2023

2/10 Terrible

Oleg

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

6/10 Okay

Janine

Disliked: Staff & service, property conditions & facilities
Need some renovation and update their facility not in good condition

10/10 Excellent

brooke

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and comfortable
The hotel is dated but very clean and comfortable.
Stayed 1 night in Oct 2023

10/10 Excellent

Julieta

Stayed 1 night in Aug 2023

6/10 Okay

Verified traveler

Liked: Room comfort
Disliked: Cleanliness
Stayed 1 night in Sep 2023

10/10 Excellent

Jessica

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Quiet and beautiful place.
Stayed 2 nights in Aug 2023

6/10 Okay

Orlando

Liked: Property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

10/10 Excellent

Meghan

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Such a cozy and clean lil place, reasonable prices and I love the the ladies at the counter! they were so kind and informative. The pool is clean and it wasn’t over-crowded, very relaxing.
Stayed 2 nights in Aug 2023

2/10 Terrible

Lori

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel webaite is very misleading. Rooms looks nothing like photos on webaite. Restaurant is not open. It was a terrible experience from the moment we arrived. No one at front desk that could speak English. Couldn't find our reservation. The room looked nothing like the pictures on website. Very dated and dirty All we had was a sheet and very light blanket. No parking available. Pool has potential to be beautiful if it was cleaned. We will never be back! If there was a way to get my money back I would.
Stayed 1 night in Aug 2023

10/10 Excellent

Melissa, macon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Off season quiet relaxing chill away from the city old Florida feel
Stayed 1 night in Jul 2023

10/10 Excellent

Michael

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Karen was awesome!!
Stayed 1 night in Jul 2023

2/10 Terrible

Terry, St Louis

Traveled with partner
Disliked: Staff & service
The front desk wouldn't give us a room at 2:15 as check in was at 3 but the restaurant was closed until September (we stayed in July) the nearest other restaurant was 30 minutes away. We got there at the front desk called and wanted our payment so they could go home - they close at 5. The TV remote was broken and the shampoo vials were all empty in the shower. The a/c barely worked. This place is in the middle of no where and very inconvenient.
Stayed 1 night in Jul 2023

8/10 Good

Ernesto

Traveled with family
Liked: Cleanliness, staff & service
Nice location near a marine. Property needs some minor maintenance (Screen doors damaged) and services like breakfast were not available in the morning.
Stayed 1 night in Jun 2023

8/10 Good

Jose

Traveled with family
Liked: Cleanliness, room comfort
Laid back atmosphere, friendly staff
Property was clean. Room was clean and well stocked. Hotel staff was very friendly. Laid back atmosphere from other guests.
Stayed 1 night in Jun 2023
Response from E on Jun 23, 2023
Thank you so much for your stay! Mention the letter E for 10% discounts on your future summer bookings. This offer is good until labor day weekend.

10/10 Excellent

Monique

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Excellent service at check in. Clean room and a great place to get away from everything
Stayed 1 night in Jun 2023
Response from E on Jun 23, 2023
Thank you so much for your stay! Mention the letter E for 10% discounts on your future summer bookings. This offer is good until labor day weekend.

6/10 Okay

Julie

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Friendly staff. A bit unorganized with checking in and checking out. Great location in West Everglades area. Great kayaking working out of property. Property seems to be in transition and some overall attention to detail is missing.
Stayed 3 nights in Feb 2023

4/10 Poor

Bruce

Stayed 3 nights in Feb 2023

8/10 Good

Alicia

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was very polite and friendly. We were able to pick up more towels, but there was not a cleaning service that comes by every day. It wasn’t bad, but it is something to be aware of.

6/10 Okay

Willard

Liked: Staff & service
Disliked: Cleanliness
Stayed 2 nights in Dec 2022
Response from Ray G. General Manager on Jan 4, 2023
Thank you Mr. Dewaard!

4/10 Poor

Ralph

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Never saw any other person the entire time we were there. No one to check us in, nobody there in the morning. Our Room Was filthy. No clean towels. Many outlets not working. TV did not work. Smoke alarm went off. We had to find something to stand on to get it shut off. Still never saw a living soul the entire time we were there. Lobby/Atrium was beautiful. Seems that’s the only thing anyone took care of. The whole place needs help.
Stayed 1 night in Dec 2022
Response from Ray G. General Manager on Dec 26, 2022
I cant respond to these many lies.

4/10 Poor

Alexis

Traveled with partner
Disliked: Staff & service, amenities, property conditions & facilities
The room was shabby, greatly in need of painting, sprucing-up, and renovation. The mini fridge had rust stains on the outside, the cabinets were poorly stocked, the linens were worn, faded and frayed. The website describes the rooms as "bright and newly redecorated." Our room was certainly NOT in that category!
Response from Ray G. General Manager on Dec 29, 2022
We appreciate the feedback and will use it to continue improving our historic hotel to better serve you and our guests in the future

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Top stay
Great stay as always.
Stayed 1 night in Oct 2022
Response from Ray G. General Manager on Dec 26, 2022
Thank you for your review. I appreciate you letting folks know about our resort. we always strive for excellence. Glad you enjoyed your stay

6/10 Okay

Essam

Just average in everything
Stayed 3 nights in Oct 2022
Response from Ray G. General Manager on Dec 28, 2022
We are an everglades destination. People love that we are located in the everglades of Florida with many adventures. Kayaking, Boating, Fishing, Hiking, Birding and more. Ten Thousand Islands National Wildlife refuge is here.

8/10 Good

Douglas

Traveled with family and small children
Liked: Property conditions & facilities
I liked that the area is secluded and only shared by a nice upper class community that is clean
Stayed 2 nights in Aug 2022
Response from Ray G.M. on Aug 30, 2022
Thank you Douglas, we are happy you enjoyed our lovely hotel and sincerely hope you will return and stay with us again!

4/10 Poor

Miguel

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Hotel is old and need attention in all the areas, pool floor nasty. First room didn’t work the phone , the tv, the microwave. Smell old . Second room looks old and dirty bathroom need to be remodel, baseboards in the room falling apart, fridge with food from previous guests and a very nasty smell, stove didn’t work and air conditioning making a lot of noise. Front desk always empty, no one to help you. Parking was a little of a problem as well.
Stayed 1 night in Jul 2022
Response from Edii on Jul 24, 2022
We're sorry you had such an unpleasant experience. I hope your time on our tennis court made it a little bit better. We'll try to improve on all the points you've mentioned, thank you!

6/10 Okay

Alex

Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2022

6/10 Okay

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
Never again
Not so good, very low quality towels and linens. No very clean at all. Had cockroaches.
Stayed 2 nights in Jul 2022
Response from Edii on Jul 5, 2022
We're sorry about the unpleasant experience. We will improve on those points and hope you will change your mind in the future. Thank you!

8/10 Good

ELizabeth

Traveled with family
Liked: Cleanliness, staff & service
When we arrived the pool was not open, a little disappointed at first But finally two days later we were able to use the pool and was very nice. The room was very clean and it has a big fridge, updated kitchen and appliances and a jacuzzi so we enjoyed a lot been at the room since the pool was not ready. Very quiet place looks like we were the only ones there. Very close to Marco Island and supermarkets.
Stayed 3 nights in Jun 2022
Response from Edii on Jul 5, 2022
We are very happy to hear you had a pleasant stay despite not having access to the pool for the first two days. Hope to see you again for an even better experience!

2/10 Terrible

Patricia, Naples

Traveled with family
Disliked: Staff & service, property conditions & facilities
Pool was brown water, condition of room was horrible. Dark, univiting, door had been damaged with someone trying to enter. Blinds were broken and you could see in where broken. Smells of cigarettes and dog barking.
Stayed 2 nights in Jun 2022
Response from Edii on Jul 5, 2022
We're very sorry you had to experience such unpleasant circumstances. We have taken notes about it and will improve the points you've mentioned. We appreciate your feedback!

10/10 Excellent

Amanda

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel!
Stayed 2 nights in May 2022
Response from Edii on Jul 5, 2022
Thank you!

8/10 Good

Attilio

Traveled with family
Liked: Cleanliness
Disliked: Amenities
Quite isolated. Facilities clean, but quite outdated, very basis. Not even bottled water available. Nothing available for breakfast.
Stayed 2 nights in May 2022
Response from Edii on Jul 5, 2022
We are working on it. Thank you for your feedback!

4/10 Poor

Karlua

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
No free Breakfast as advertised. The restaurant was not open for breakfast hours. Could smell mold. Electrical sockets hung from wall. Pool was nice. Hotel staff were rude, unavailable. We were a party of 5. 2 rooms were $160 and 1 room was $300 with no explanations and part of that was Expedia's fault. The restaurant and bar were great and not actually owned and operated by hotel. Highly recommend the restaurant and bar but stay elsewhere.
Stayed 1 night in May 2022
Response from Edii on Jul 5, 2022
We're sorry that there are some wrong advertisements. We will work and try to improve our accommodations. Thank you for your feedback!

10/10 Excellent

Rodney

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet
Stayed 1 night in May 2022
Response from Edii on Jul 5, 2022
Glad you appreciated that aspect. Thank you!

10/10 Excellent

Leslie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good services
Stayed 2 nights in Apr 2022
Response from Ray G. General Manager on Dec 28, 2022
Thank you for sharing!