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Reviews of Renaissance Naples Hotel Mediterraneo

4 out of 5
Renaissance Naples Hotel Mediterraneo
Via Ponte Di Tappia 25, Naples, NA

Reviews

8.8

Excellent

Rating 10 - Excellent. 300 out of 614 reviews" "
Rating 8 - Good. 247 out of 614 reviews" "
Rating 6 - Okay. 44 out of 614 reviews" "
Rating 4 - Poor. 15 out of 614 reviews" "
Rating 2 - Terrible. 8 out of 614 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Darren

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
good location. nice to have access to adjacent fitness centre.
Stayed 2 nights in Mar 2024

10/10 Excellent

Lisa

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone took very good care of us
Stayed 1 night in Oct 2023

10/10 Excellent

Isabelle, Long Island City

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was gorgeous and had a spectacular view of Mt Vesuvius
Stayed 2 nights in Sep 2023

8/10 Good

Rhonda

The hotel was in a good location
Stayed 2 nights in Sep 2023

10/10 Excellent

Leonora

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

8/10 Good

Jennifer, Jersey City

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel in a popular location in Naples. It was clean and the staff very nice and accommodating.
Stayed 1 night in Jun 2023

10/10 Excellent

Gary

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great place Good location.
Stayed 1 night in Jun 2023

10/10 Excellent

Keith

Stayed 1 night in May 2023

8/10 Good

robert

Traveled with family
Liked: Cleanliness, staff & service
Location of the facility was very good. The breakfast staff was outstanding. On the whole, the staff was extremely good. The restaurant was mediocre — food abysmal (only ate their once).
Stayed 5 nights in Mar 2023

6/10 Okay

Piers

Disliked: Property conditions & facilities
It was very average and the rooms needed updating. Not worth the steep cost.
Stayed 1 night in Mar 2023

10/10 Excellent

sharon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2023

8/10 Good

Steve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mostly good
Very nice hotel, comfortable, quiet air con, breakfast terrace (11th floor) with great views & good selection including self-make waffles! Nice solarium on 10th floor with jacuzzi & sauna. Lobby & bar good too. Restaurant was small for the size of hotel & with only 1 person taking orders, service was slow. Underground parking about 100 metres away was €30 per 24 hours, but staff helpful - brought car back to hotel for a small payment 🙂
Stayed 4 nights in Oct 2022

6/10 Okay

Kelly

Stayed 1 night in Oct 2022

10/10 Excellent

Terrence

Stayed 1 night in Sep 2022

10/10 Excellent

Amanda

Stayed 2 nights in Aug 2022

8/10 Good

Douglas

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, scary city
We are not fans of Naples in general. It’s a very scary, run-down city, but this hotel was nice and modern and we felt safe inside. Our room was modern and had an extra bed in it since we booked with our 6 year old. We only stayed for one night on our way to Capri, but it was walking distance to the ferry and good pizza at Brandi.
Stayed 1 night in Aug 2022

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good short stay
Overall good hotel for short stay, business trips. centrally located. Spacious rooms and bathrooms. Great service by staff. Cleanliness was decent, rooms are a bit outdated.
Stayed 1 night in Aug 2022

8/10 Good

Ricky, Harrison

Stayed 2 nights in Aug 2022

10/10 Excellent

Joseph

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Accepting Naples for its frenzied chaos (which we do) you can't ask for a more centrally located hotel. Simply do not expect to find a "pool" on the 10th floor, the hotel has a "solarium," which in American English translates to "a place to tan." Jacuzzi, yes, pool no. Incredible views of the volcano and the castle and a stone's throw from the main drag, "Via Toledo." Love this place and the folks who work there. Make sure you end your night on either the 10th or 11th floors, the 10th being the place to have snacks and drinks, the 11th the place to dine. Will come back again.
Stayed 3 nights in Aug 2022

10/10 Excellent

Olivia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is lovely. If you want to stay somewhere in Naples that is easy and fuss free, stay here. The location is a 5 minute walk to the Spanish quarter and Via Toledo. It’s a safe and convenient location. The rooftop is absolutely lovely to come home to, with the refreshing tubs and bar. My only complaint is our room did not get serviced, however we were only there for two nights and I did not ask for it so it’s possible you might need to ask. It’s air conditioned (somewhat necessary for August in Italy as an American!), clean, and hospitable. We looked forward to coming back here after the end of hot days walking around and that’s what matters most.
Stayed 2 nights in Aug 2022

8/10 Good

Rosanna

Stayed 3 nights in Jul 2022

2/10 Terrible

Dameris

Liked: Property conditions & facilities
Disliked: Staff & service
Too expensive for bad service!!
This hotel is very expensive and has a horrible service, First you have to pay to use the Wifi of the hotel it is not like all the hotels that give you the Wifi they charge you 9 euros!!! The front desk employees are people who don't know anything about what you ask besides their bad attitude!! I had been traveling 20 days in the south of Italy and this was the worst and most expensive hotel that I stayed in the city of Napolis! I don’t recommend this hotel at all.
Stayed 6 nights in Jun 2022

8/10 Good

Tandis, sausalito

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service
Property is old and run down. Rooms are clean, but need to be updated
Stayed 1 night in Jun 2022

10/10 Excellent

Audrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2022

10/10 Excellent

Marshall

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2022

10/10 Excellent

Michelle

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfectly situated to see the site and walk to dinner. The rooftop patio has ambiance ancestors and amazing views.
Stayed 1 night in Jun 2022

4/10 Poor

Amber

Stayed 1 night in Jun 2022

10/10 Excellent

pierre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2022

10/10 Excellent

Priyanka

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view and so close to city center and via Toledo shopping!
Stayed 2 nights in May 2022

6/10 Okay

Wesley

Liked: Cleanliness, room comfort
Good area, convenient and clean. Small rooms, overpriced and old. There is no ramp from the street to the main lobby, carried x2 23kg up the stairs. There are no signs telling you which direction leads to which room number, ended up walking down the incorrect corridor. Went back to have a look if I had missed the sign, looked everywhere, nothing.
Stayed 1 night in May 2022

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay
Nice rooftop view. Friendly and very helpful hotel staff. Great location. Room was clean and comfortable, although decor feels dated, and could be a little loud at night from the road.
Stayed 1 night in Apr 2022

10/10 Excellent

Patrick

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was clean and lux
Stayed 1 night in Aug 2019

4/10 Poor

Robert

Liked: Staff & service
Disliked: Room comfort
Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Naples downtown
Great stay! Breakfast with a nice roof top view was excellent! I took tours with hotels pick up, so I saw many hotels in Naples during pick and drop off. But I think this hotel was one of the nicest ones with best location for shopping and restaurants. NH hotel nearby looked nice in front but it is located in front of the large street with no door man. The hotel staff was so kind! The doorman welcomes you back with nice smiles every time.
View from breakfast floor. I will be back with my family.
Simple but good selection. Nice cappuccino. Red orange juice. Fresh yogurt with acacia honey. Cold cuts. Nice pastries and breads with Nutella. Small Kids section with donuts etc.
View from the breakfast restaurant.
Stayed 2 nights in Jan 2020

10/10 Excellent

Lee

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfectly located, beautiful view at the top. Very good service
Stayed 2 nights in Jan 2020

8/10 Good

Matthew

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was really nice. Service was very good as well. Breakfast food had a good selection and was tasty. Our view from corner room was awesome. We had a view of the castle and the sea. Only thing we didn’t like was that the beds were too hard for our liking. Needed to be softer.
Stayed 2 nights in Dec 2019

6/10 Okay

Sean Haywood

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Slack Service
Work needed on Customer sevice. If check-in is at 3pm make sure you meet the Guests expectations, and if not apologise!
Stayed 1 night in Dec 2019

10/10 Excellent

Norma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice stay!!
Stayed 4 nights in Dec 2019

8/10 Good

Itidal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2019

8/10 Good

Pietro

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019

10/10 Excellent

Catriona

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Oct 2019

8/10 Good

Jeanne

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Stay
Had a nice stay at the Renaissance. Hotel in walking distance to many sites in Napoli and if you're done sight seeing, the roof top area with bar, pool and sauna is great. Breakfast on the Terrace is better than most, can actually make your pancakes or waffles, not just cheese and toast. Bar on the lobby level is there to serve you and keep you happy - restaurant was quite nice too for dinner. We were 4 adults and had the family room - 2 king beds and 2 bathrooms - it was the perfect size. I would recommend.
Stayed 2 nights in Oct 2019

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly and very helpful!
Amazing staff full of very friendly people! They were ready to help with any and all questions or tasks we asked them about. If I’m Naples again, we would definitely consider staying here again.
The view from our room.
Stayed 1 night in Oct 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2019

8/10 Good

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant stay but average breakfast
First of all, it is in a very convenient location, room was ok size but could be bigger for the price. Breakfast was just average, not much variety but amazing view! Very very nice area for breakfast. Service was great, very attentive .
Stayed 1 night in Oct 2019

8/10 Good

Victor

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean hotel with a nice restaurant and lounge.
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019

8/10 Good

DK, USA

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, but the surrounding area is not the best for walking around. Nice rooftop pool overlooking the Bay of Naples. Beware of taxi cabs increasing the costs from this hotel. The hotel arranged a taxi ride to the airport for us. Said it was a set rate. However, after we arrived at the airport, the taxi driver increased the cost.
Stayed 1 night in Sep 2019