Romeo Bay View Suite | Living room | 43-inch LED TV with digital channels, TV, foosball

Reviews of ROMEO Napoli

5 out of 5
ROMEO Napoli
Via Cristoforo Colombo 45, Naples, NA

Reviews

8.8

Excellent

Rating 10 - Excellent. 401 out of 700 reviews" "
Rating 8 - Good. 197 out of 700 reviews" "
Rating 6 - Okay. 57 out of 700 reviews" "
Rating 4 - Poor. 32 out of 700 reviews" "
Rating 2 - Terrible. 13 out of 700 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

AUDREY

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
and The rooms were modern and comfortable, l would book a suite next time for extra room
Stayed 2 nights in Oct 2023
Response from ROMEO Hotel on Dec 12, 2023
Dear Audrey,We truly appreciate your positive feedback shared on the ebookers platfotm.We're delighted to hear that you found our rooms to be modern and comfortable during your recent stay. We hope to welcome you back soon, and perhaps you can indulge in the added comfort and space of one of our suites on your next visit.Warm regards,

10/10 Excellent

Paul

Stayed 2 nights in Oct 2023
Response from ROMEO Hotel on Dec 12, 2023
Dear Paul, Thank you so much for your positive rating and the wonderful feedback you shared on the Hotels.com platform. Your feedback truly mean a lot to us! We are looking forward to the opportunity to welcome you back where we are committed to creating an even more exceptional experience for you.Warmest regards,

8/10 Good

David, Hemel Hempstead

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Very nice hotel; quirky but all facilities provided were good. Room was very comfortable and clean. Location was excellent. Unfortunately Naples is somewhat dirty and that was true around the hotel. Overall rating was very good. We didn't like a) the bathroom lighting came on automatically in the night as it was disturbing our partner, the breakfast area is relatively small and staff seemed harassed (we had to wait to sit down on 3 out 4 occasions); and rap music in the cocktail bar seemed inappropriate.
Stayed 4 nights in Sep 2023
Response from ROMEO Hotel on Dec 12, 2023
Dear David,Thank you so much for your positive rating you shared on the Expedia platform.We truly appreciate your your kind words regarding our hotel's uniqueness, excellent facilities, and comfortable rooms. We regret to hear about the inconveniences you experienced, your feedback is valuable, and we will certainly address these areas to enhance the guest experience.Despite these challenges, we hope to have the opportunity to welcome you back and provide an even more enjoyable stay.Warm regards,

8/10 Good

Samantha

Traveled with partner
Liked: Cleanliness, property conditions & facilities
The hotel is lovely - clean and modern. Reception staff were really attentive and made us feel really welcome. Our room (Junior Studio Suite) felt quite small. The shower was difficult to use and the toiletries provided weren't as described on the hotel website. We were given a complimentary bottle of wine, which was a great gesture; however, the wine was corked and undrinkable when opened. Breakfast was included and although the food was average, the service was extremely poor. We were ignored by most of the waiters and when we eventually flagged someone over, they were quite blunt and couldn't provide us with a menu of what hot food options were available. Hot food was slow to be received and hot drinks were even slower - when they arrived they were cold. The pool is small and gets very busy. Limited space to sit around the pool too. We were unable to use it during our stay as it was so busy. The hotel is overpriced and not what I would typically expect from 5 star accommodation. Although a pleasant stay, I wouldn't stay again.
Stayed 3 nights in Sep 2023
Response from ROMEO Hotel on Dec 12, 2023
Dear Samantha, Thank you for sharing your thougths about your recent stay on the Expedia platform. We appreciate your feedback and are pleased that you found the hotel clean and modern with attentive reception staff.However, we sincerely apologize for the challenges you faced, your observations are essential, and it is through such feedback that we strive to enhance our services. Despite these shortcomings, we hope to have the opportunity to welcome you back and provide a more satisfying experience in the future.Warm regards,

2/10 Terrible

JOHN

Deceptive. We paid for a harbor view and we received a view of old building and city cars. There explanation is that hotel is around the harbor. No harbor view at all. Also cheapest thing on there me he is 38 euros.
Stayed 2 nights in Sep 2023
Response from ROMEO Hotel on Dec 12, 2023
Dear John, We appreciate your feedback shared on the Expedia community. Our sincere apologies that your recent stay fell short of expectations. We eagerly look forward to the opportunity to welcome you back, ensuring a more enjoyable and improved experience.Warm regards,

10/10 Excellent

Pamela, Plainville

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay!
Stayed 2 nights in Sep 2023
Response from ROMEO Hotel on Dec 12, 2023
Dear Pamela, We thank you for taking the time to share your comment with the Expedia community, it is a great pleasure to read your fantastic feedback! We look forward to welcoming you back to our hotel in the near future. With our best regards,

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice service and ok location.
Service was nice and the hotel is maintained well. They advertise harbour view in some rooms. It was more like glimpse of harbour as it’s heavily obscured by a derelict building in between the hotel and the harbour.
Stayed 2 nights in Sep 2023
Response from ROMEO Hotel on Dec 13, 2023
Dear Anonymous, Thank you for taking the time to share your feedback with Hotels.com. We're delighted to hear that you enjoyed our service and appreciated the overall maintenance of the hotel.We sincerely apologize for any disappointment regarding the harbor view. Should you decide to visit us again, we'll make every effort to ensure a more satisfying experience.Warm regards,

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff
Stayed 3 nights in Sep 2023
Response from ROMEO Hotel on Dec 13, 2023
Dear David,Thank you so much for taking the time to leave a positive review on the Travelocity community! We're delighted to hear that you had a wonderful experience with our staff during your stay. Your appreciation motivates us to continue delivering exceptional hospitality to all our guests.We look forward to welcoming you back for another fantastic stay in the future.Warm regards,

10/10 Excellent

Adam

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel
Excellent, hotel, great location, perfect and professional fitness center, great breakfast with excellent service!
Stayed 4 nights in Sep 2023
Response from ROMEO Hotel on Dec 13, 2023
Dear Adam,Thank you for your fantastic review shared on Hotels.com! We're thrilled to hear that you had an excellent experience, our team works hard to create a memorable stay for our guests, and it's truly rewarding to know that we've met your expectations. We look forward to welcoming you back for another outstanding stay.Warm regards,

10/10 Excellent

Adam

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel
Excellent, hotel, great location, perfect and professional fitness center, great breakfast with excellent service!
Stayed 2 nights in Sep 2023
Response from ROMEO Hotel on Dec 13, 2023
Dear Adam,Thank you for your fantastic review! We're thrilled to hear that you had an excellent experience our team works hard to create a memorable stay for our guests, and it's truly rewarding to know that we've met your expectations.We look forward to welcoming you back for another outstanding stay.Warm regards,

8/10 Good

ludmila

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from ROMEO Hotel on Dec 12, 2023
Dear Ludmila, Thank you for choosing ROMEO Napoli and for sharing your positive scores on Hotels.com. We would be delighted to welcome you back soon to our hotel. With very best regards,

10/10 Excellent

Caceres

Stayed 2 nights in Sep 2023
Response from ROMEO Hotel on Dec 12, 2023
Dear Caceres, Thank you enough for taking the time to give us such a positive rating on Expedia. Your feedback is incredibly valuable to us!We're committed to making your next stay at ROMEO Napoli even more extraordinary and memorable.Best regards,

10/10 Excellent

Anthony

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is very nice and surprisingly impeccable with its decor once you’re inside. The breakfast is amazing with high level service and great views overlooking Mt. Vesuvius.
Stayed 3 nights in Sep 2023
Response from ROMEO Hotel on Dec 13, 2023
Dear Anthony,Thank you for taking the time to share your wonderful feedback about our hotel on the Expedia platform. We're thrilled to hear that you were pleasantly surprised by our property. Providing a memorable experience for our guests is our top priority, and we're delighted to have succeeded during your stay.We appreciate your kind words and look forward to the pleasure of welcoming you back for another enjoyable visit.Warm regards,

10/10 Excellent

Iliana, palatine

Liked: Cleanliness, staff & service, property conditions & facilities
The best hotel I have ever been in.
Stayed 4 nights in Aug 2023
Response from ROMEO Hotel on Dec 13, 2023
Dear Liliana, Thank you for such high praise! We are genuinely honored to hear that our hotel has left such a positive impression on you and is considered the best you've ever been to.We look forward to the opportunity of hosting you again and providing you with another outstanding experience.Best regards

10/10 Excellent

Prakash

Stayed 3 nights in Aug 2023
Response from ROMEO Hotel on Dec 12, 2023
Dear Prakash, Thank you very much for taking the time to rate us with a positive score and for sharing your feedback with the community of Hotels.com. We really hope to welcome you again at ROMEO Napoli.Best regards,

10/10 Excellent

Ligia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2023
Response from ROMEO hotel on Jul 12, 2023
Dear Ligia,Thank you for sharing your review with the Expedia community and rating us as the best. Hoping to have you as our guest soon, best regards!

8/10 Good

Lynn

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This is a really lovely hotel but the food choices for a gluten-free diet are very poor.
Stayed 1 night in Jun 2023
Response from ROMEO hotel on Jul 6, 2023
Dear Lynn,Thank you for sharing your review with the community of Expedia.We will inform the department and resolve this as soon as possible.Hoping to have you soon as our guest, warm regards!

10/10 Excellent

Tracy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023
Response from ROMEO hotel on Jul 6, 2023
Dear Tracy,Thank you for sharing your review with the community of Expedia and for rating us the best.Hoping to have you soon as our guest, warm regards!

10/10 Excellent

Lynn

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Every member of staff we met could not have been more professional or helpful. The food was excellent, not just the Michelin starred restaurant. We’ve holidayed in Italy a number of times & have generally been very disappointed by the breakfast offering but breakfast at the Romeo was excellent (a glass of Prosecco would have been welcome). We’re looking forward to our next night with them before flying home in10 days.
Stayed 3 nights in Jun 2023
Response from ROMEO hotel on Jun 23, 2023
Dear Lynn,Thank you for sharing your review with the community of Expedia and for rating us the best.We are pleased you found our food excellent and our staff very welcoming and hospitable.Hoping to have you soon as our guest, warm regards!

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jun 2023
Response from ROMEO hotel on Jun 13, 2023
Dear Anonymous, Thank you for sharing your review with the community of Hotels.com. Your feedback is very important because helps us to constantly strive for excellence. We looking forward to welcome back to you.

10/10 Excellent

Alessandra Madalina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2023
Response from ROMEO hotel on Jun 7, 2023
Dear Alessandra, Thank you for your review and for rating us the best. Your feedback is very important because helps us to constantly strive for excellence. We looking forward to welcome back to you.

10/10 Excellent

Caceres

Stayed 2 nights in Jun 2023
Response from ROMEO hotel on Jul 6, 2023
Dear Caceres,Thank you for sharing your review with the community of Expedia and for rating us the best.Hoping to have you soon as our guest, warm regards!

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, property conditions & facilities
We stayed here our last night in for it’s convenient location to the airport and restaurants. The owners are very welcoming and hospitable. They were able to get us reservations at a fantastic local restaurant and even gave us a ride to dinner and the airport.
Stayed 1 night in May 2023
Response from ROMEO hotel on Jun 5, 2023
Dear Joshua,Thank you for sharing your review with the community of Expedia and for rating us the best.We are pleased you found our location convenient and our staff very welcoming and hospitable.Hoping to have you soon as our guest, warm regards!

10/10 Excellent

Asha S A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2023
Response from ROMEO hotel on May 25, 2023
Dear Asha, We are very grateful for your positive review on Expedia. We always strive to offer our guests the best and unforgettable experiences and it is very rewarding to become aware that we have succeeded in our goal. Looking forward to welcoming you back to Naples and to ROMEO! Warm regards

2/10 Terrible

mark, PACIFIC PALISADES

Liked: Staff & service
Stayed 2 nights in May 2023
Response from ROMEO hotel on Jun 6, 2023
Dear Mark, First of all thank you for sharing yuor feedback on Expedia. We are sorry that the stay didn't meet your expectations. We look forward to welcoming back you for an even better experience. If you want, please contact us to talk about your experience so we can do our best to improve the satisfaction of our guests.Warm regards.

10/10 Excellent

james

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our first time in Naples and the hotel was amazing. Just a few minutes walk to the centre and the harbour, this hotel is in the perfect location. The staff at the hotel are very attentive and professional. The design of the hotel is very modern and had all the requirements you would expect from a newly built hotel.
Response from ROMEO hotel on Apr 26, 2023
Dear James, We are very grateful for your positive review on Expedia. We always strive to offer our guests the best and unforgettable experiences and it is very rewarding to become aware that we have succeeded in our goal. Looking forward to welcoming you back to Naples and to ROMEO! Warm regards

10/10 Excellent

RUBINA

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love Naples
Amazing staff great location and very comfortable rooms
Stayed 4 nights in Apr 2023
Response from ROMEO hotel on Apr 26, 2023
Dear Rubina, We are very grateful for your positive review on Expedia. We always strive to offer our guests the best and unforgettable experiences and it is very rewarding to become aware that we have succeeded in our goal. Looking forward to welcoming you back to Naples and to ROMEO! Warm regards

2/10 Terrible

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
So-so place in a terrible neighborhood
Staff was lovely and extremely helpful, and the breakfast buffet was one of the better ones we've seen. But we were put in a room on the second floor with a window with a crack running its entire width, which was fine because we didn't want to see the view anyway. Although the hotel is across the street from the pier, the view from our room was an ugly industrial parking lot. The room was also advertised as having air conditioning, but it is apparently a centralized system that only works when the hotel determines it's warm enough outside -- you don't get to decide. The solution from the front desk was to open the one small window in the room, which would let both the significant traffic noise in, as well as the bright white flashing Christmas lights strewn across the entire façade (we finally asked for a fan at 3 o'clock in the morning). Further, the bathroom walls and door are made of glass, and come with a motion sensor to turn the light on -- not a great idea when your partner gets up in the middle of the night to use the restroom and an uncontrollable light flashes on and wakes everyone up. Worst of all, the hotel is in a terrible part of town with dark, dirty streets and cheap restaurants close by; it felt like we were in a slum. An overall unpleasant experience.
Room with a cracked window and a terrible view.
Stayed 3 nights in Dec 2022
Response from ROMEO hotel on Mar 1, 2023
Dear Anonymous, First of all thank you for sharing yuor feedback on Expedia. We are sorry that the stay didn't meet your expectations. We look forward to welcoming back you for an even better experience. Of course, we will share your feedback about our lovely and extremely helpful staff with all of our team. They will be enthusiastic!Warm regards,

10/10 Excellent

Hao

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service
Response from ROMEO Hotel on Dec 13, 2023
Dear Hao, We truly appreciate your scores and feedback shared with the community of Expedia. We are pleased to learn that you enjoyed your stay and appreciate our excellent service. it's rewarding to know that our efforts made a positive impact on your stay. We look forward to the pleasure of welcoming you back for another exceptional experience in the future.Best regards

10/10 Excellent

Steffen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommended- great accomodation. Very friendly and helpful staff. Breakfast is extraordinary.
Response from ROMEO hotel on Dec 2, 2022
Dear Steffen, Thank you for your review and for rating us the best. Your feedback is very important because helps us to constantly strive for excellence. We looking forward to welcome back to you.

10/10 Excellent

jeanine

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a nice stay. The city of Naples Italy is very dirty. Trash everywhere and garbage cans over flowing. The people on the streets are rude and not friendly towards tourists. The staff at the hotel were wonderful.
Stayed 2 nights in Oct 2022
Response from ROMEO hotel on Oct 26, 2022
Dear Jeanine,Thank you for your review and for rating us the best. We are grateful that you enjoyed your stay and found our staff wonderful. We warmly invite you to come back to us, we will be more than happy to lead you to discover Naples together,Warm regards

10/10 Excellent

Hector

Stayed 3 nights in Oct 2022
Response from ROMEO hotel on May 22, 2023
Dear Hector, Thank you for sharing your review on Expedia. We hope to have you with us again soon.

10/10 Excellent

Clarisel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent!!!! Staff very friendly and willing to help you and anything.
Stayed 2 nights in Sep 2022
Response from ROMEO hotel on Oct 10, 2022
Dear Clarisel, Thank you for your review on Expedia.com community. We are more than glad to know you consider our service as excellent. More, Our staff will be happy to know to have been considered friendly as well ready to assist you. Looking forward to welcoming you soon, Kind regards

10/10 Excellent

Aida

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, very accommodating staff, excellent location
Stayed 1 night in Sep 2022
Response from ROMEO hotel on Sep 29, 2022
Dear Aida,Thank you for your Expedia community review. We are very pleased to read your appreciation for the excellent location, as well as being considered a beautiful hotel with very accommodating staff.Can't wait to welcome you again soon,Warm regards,

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was perfect except we weren't overly impressed with the food.
Stayed 1 night in Sep 2022
Response from ROMEO hotel on Sep 27, 2022
Dear Micheal,Thank you for sharing your review on Expedia community. We are pleased to read that everything was perfect and we are sorry if the food was not as expected. Can't wait to welcome you soon, Warm regards

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
End of a wedding week to Ischia
Everything from the front desk services to the restaurant, the rooftop bar and the room were absolutely fabulous.
Stayed 1 night in Sep 2022
Response from ROMEO hotel on Sep 16, 2022
Dear Thomas, Thank you for your review on Expedia community. We are more than pleased to know we contributed to make your wedding week even more special. Of course, we will share your comments with the whole team.Looking forward to see you again for a new memorable #ROMEOexperience.Kind regards

10/10 Excellent

Kathryn

Stayed 1 night in Jul 2022
Response from ROMEO hotel on Jul 28, 2022
Dear Kathryn, Thank you for sharing your review on Expedia. We hope to have you with us again soon.

4/10 Poor

Shazia

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
We were really disappointed. One of the reasons we booked this property was because of the roof top and pool. We received a message saying it was closed until June 1 which was fine because we were there the first week of June. Even when we emailed for check in options a few days before our stay the reply we received said we could wait by the pool until our room was ready. Turns out the pool was nowhere near ready and was not accessible. The worst part of it was when we told the front desk about our disappointment they laughed it off and offered no form of compensation or apology even. We did not like the mid leading statements and how they handled it. Would not stay here again just for that reason.
Stayed 1 night in Jun 2022

10/10 Excellent

Gary

Stayed 1 night in Jun 2022
Response from ROMEO hotel on Jun 7, 2023
Dear Gary, Thank you for your review and for rating us the best. Your feedback is very important because helps us to constantly strive for excellence. We looking forward to welcome back to you.

10/10 Excellent

Zurab

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2022
Response from ROMEO hotel on Jun 27, 2022
Dear Zurab, Thank you for your review. Hope to welcome you again sooner! Warm regards.

8/10 Good

Mary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jun 2022
Response from ROMEO hotel on Jun 7, 2023
Dear Mary, Thank you for your review with the community of Expedia. Your feedback is very important because helps us to constantly strive for excellence. We looking forward to welcome back to you.

10/10 Excellent

Cassandra, Boston

Stayed 5 nights in May 2022
Response from ROMEO hotel on Jun 7, 2023
Dear Cassandra, Thank you for your review and for rating us the best. Your feedback is very important because helps us to constantly strive for excellence. We looking forward to welcome back to you.

10/10 Excellent

Kai

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jun 2022
Response from ROMEO hotel on Jun 7, 2023
Dear Kai, Thank you for your review and for rating us the best. Your feedback is very important because helps us to constantly strive for excellence. We looking forward to welcome back to you.

10/10 Excellent

Sun Young

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing spa and gym, great service and lovely room. Felt very luxurious.
Stayed 3 nights in Nov 2021
Response from ROMEO hotel on Jun 7, 2023
Dear Sun, Thank you for your review and for rating us the best. Your feedback is very important because helps us to constantly strive for excellence. We looking forward to welcome back to you.

4/10 Poor

Gianni

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
5 stars property with 3 stars service
Just thé original concept of design & overall Sense of luxury, a bit too pretentious and too much though could match the star rating... otherwise Service and détails are 3 star max Absolutely overrated overall, compared to other same Rating compétitors. Very poor location .
Stayed 1 night in Oct 2021

10/10 Excellent

James Philip

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
N
Stayed 1 night in Oct 2021
Response from ROMEO hotel on Oct 18, 2021
Dear James, Thank you for sharing your review. Hope to welcome you again sooner! Warm regards.

10/10 Excellent

Robert

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
On your next visit to Naples, look no further than Hotel Romeo for a classy, comfortable, convenient place to stay. Located across the street from the ferries to Capri and the Amalfi Coast, this is your ultimate jumping off point to the islands as well as all Naples has to offer. The hotel itself is very modern, with beautiful use of glass and mirrors throughout. The bar on the rooftop is gorgeous and provides a birds eye view of the ship terminal as well as Vesuvius in the distance. We loved Romeo and would stay there again when in the south of Italy.
Stayed 2 nights in Sep 2021
Response from ROMEO hotel on Oct 12, 2021
Dear Robert, We are very grateful for your positive review on Expedia community. We always strive to offer our guests the best and unforgettable experiences and it is very rewarding to become aware that we have succeeded in our goal. Looking forward to welcoming you back to Naples and to ROMEO! Warm regards.

8/10 Good

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The shower is rather difficult to get the hang of. The bar in the lounge was poorly stocked and visually not very appealing.
Stayed 4 nights in Sep 2021
Response from ROMEO hotel on Sep 28, 2021
Dear Stephen, Thank you very much for your genuine and constructive comments. We hope to welcome you back, in the near future. Best regards.

10/10 Excellent

Pauline

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is beautiful! Wish we stayed longer than a few hours.
Stayed 1 night in Aug 2021
Response from ROMEO hotel on Sep 8, 2021
Dear Pauline, We are very grateful for your positive review on Expedia community. We always strive to offer our guests the best and unforgettable experiences and it is very rewarding to become aware that we have succeeded in our goal. Looking forward to welcoming you back to Naples and to ROMEO! Warm regards.

8/10 Good

Francesco

Stayed 1 night in Aug 2021