Ratings based on 213 Verified Reviews
They paid and stayed. We double-checked.
4.6 Room cleanliness
4.5 Service & staff
4.6 Room comfort
4.6 Hotel condition
They paid and stayed.
for Everyoneby A verified traveler from Seoul
Posted Jul 2, 2015
It was very convenient for my trip in Southern Italy and al the staffs were very kind.
for Everyoneby A verified traveler from Montreal
Beautiful modern hotel!Posted Jul 2, 2015
Location: The location was close to the port, great restaurants and historical sights and museums.
The hotel was beautiful, modern, and impeccably clean. The staff were all very friendly, accommodating and helpful in every way possible!
for Everyoneby A verified traveler from toronto
Good location. Great friendly staffPosted Jun 30, 2015
Pros: Friendly staff, good location
Location: We taxied everywhere
We stayed for 2 nights June 27-29, 2015 great overall experience but most of all Melania and mauro were so helpful and attentive. Great job.
for Couplesby A verified traveler from UK
Fantastic hotel, great staff, excellent locationPosted Jun 26, 2015
Pros: The excellent staff, good sized room with lots of natural light and a view of the port, the breakfast and the air conditioning!
Cons: Not much to criticise, however, the hotel offers only one complimentary bottle of water and 2 espresso pods during your stay. Maybe offer throughout?
Location: Excellent location: Close to the port for Ferries to Capri, Amalfi coast etc. Metro stops to take you to trains to Pompeii et al
This was our first time in Naples and we decided to stay at the Romeo Hotel based on reviews and location. The hotel is around 20 minutes drive from the airport and we took a taxi [this cost around 30 Euros]. Upon arrival at the hotel we were met by very friendly, polite and professional staff who let us check in early and sorted our luggage for us. It felt like a very personal experience from the start and this helped settle us into a city that at first can be quite intimidating! The room was clean, big and bright, with lots of natural light. It had a lovely view of the port, Vesuvius and the coast. We were offered one bottle of complimentary water and 2 espresso pods for the coffee machine for our stay...I felt it would've been a nicer touch to offer these 2 things as complimentary items throughout the stay. The breakfast was some of the best I've had at any hotel. The staff were extremely professional, personal and sat us down and then took our coffee orders....mmmm Italian coffee :-) The view at breakfast was incredible too...the port, harbour and Vesuvius Excellent location to being close to the port, metro stops and tram.
for Everyoneby A verified traveler from Burglengenfeld
Ein Glaspalast vor azurblauer HafenweltPosted Jun 11, 2015
Schon beim Betreten der Eingangshalle spürt der Gast die rafiniert neo-moderne Architektur des Holtels Romeo. Zwei Treppenaufgänge, die kaum mehr als 5 Stufen nach oben führen, kombinieren Ästhetik und Funktionalität, indem sie es Gästen erleichtern hausinterne Bereiche schell zu erreichen. Einladend und praktikabel zugleich ist die Postierung der beiden Restaurants im 10. und 9. Stock, die im wörtlichen Sinn höchstselbst bestätigen, dass sehr viele Hotelkunden gerne ihre Zufriedenheit kundtun. Der Zimmerservice leistet makellose Arbeit, die Rezeption zeigt sich zuvor kommend und allseits hilfsbereit, wenn auch mal ein bestellter Weckruf für den nächsten Tag vergessen wird, was natürlich nicht passieren sollte. Eine hervorragende Frühstückstafel mag opulent und dekorativ brillieren, aber Diabetiker wären dankbar ein wenig mehr mitbedacht zu werden. Das Romeo ist ein zauberhaftes Hotel, mag der außenseitige Verkehrslärm der Lage des Hotels ein Störfaktor sein, die kurzen Wege zu den Anlegeplätzen und zur Innenstadt heben das mehrfach auf. Frei nach Shakespeare: Oh mein Romeo, wir sehn uns wieder, mit bester Empfehlung!
for Everyoneby A verified traveler from New York NY
Modern hotel near the portPosted May 27, 2015
Pros: Service, cleanliness, very modern, breakfast, hotel restaurant, view.
Location: Right on the port. some nearby restaurants but mostly one must use taxis. Walking distance from San Carlo and shopping district on Toledo.
We stayed a week and the view of Vesuvius over the working port became even more exciting. The service and the staff is fantastic. The hotel restaurant on the top floor is fully deserving of its Michelin star. This is a striving establishment and was a joy to stay at.
for Everyoneby A verified traveler from london
Lovely Hotel , disagreed with some billingPosted May 23, 2015
The lounges spa and restaurant are lovely genuine 5 star , we had some frustrations with pre booking view seats at breakfast by others who never arrived, also argued over at 40 Euro bill with no compromise from the hotel staff even though we had paid 1600 euros for 4 nights !
for Everyoneby A verified traveler from B
Posted Apr 20, 2015
Excellent hotel in a fairly industrial location a real Oasis once inside. Used most of the hotels great facilities and on all occassions the staff were fantastic, they were all very friendly and helpful
for Couplesby Edilberto from São Paulo
Maravilhoso hotel, infelizmente a cidade esteja abPosted Apr 7, 2015 on Hotels
Hotel ótimo, confortável, excelente atendimento especialmente no restaurante onde a equipe de apoio ao chef é extremamente dedicada com destaque a profissional Victoria que nos atendeu de forma a nos deixar encantados com cada prato servido no jantar. Como oportunidade de melhoria, embora não dependa somente do hotel, achei que a cidade de Nápoles merece mais atenção pois a mesma nos traz sentimento de insegurança, mesmo o hotel estando no melhor ponto da cidade. No mais é uma excelente experiência estar hospedado no mesmo
for Everyoneby A verified traveler from Lecce
Ottimo Hotel!Posted Apr 7, 2015
Beh che dire...è un hotel a 5 stelle e abbiamo trovato e avuto tutto ciò che ci aspettavamo. Personale cortese, preparato e sempre disponibile. Arredamento moderno e ricercato. Colazione a buffet abbondante, viene servita al nono piano con vista mozzafiato!