Ratings based on 148 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
92% of guests recommend
4.8 Room cleanliness
4.8 Service & staff
4.6 Room comfort
4.7 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great Hotel on the Beach.

Posted Sep 14, 2014
Pros: Everything
Cons: Should not have to rent chairs on beach if you have booked a room there.
Location: Beach beach beach!
Absolutely wonderful! The resort's location is perfect. Staff is so helpful. Definitely go back again!
5 out of 5
Recommended
for Couples
by Antôniofrom goiania

maravilhoso

Posted Sep 6, 2014 on Hotels.com
Tudo perfeito. Rizt é Rizt Padrão nota 10
5 out of 5
by A verified traveler

Feel pampered - staff, views, service!

Posted Sep 2, 2014
This is a large and comfortable beach-front hotel. A great place to relax and have a good time. The staff are the nicest we've ever encountered. They really go out if your way to help you and treat you with utmost care, kindness and attention. The managers are doing something very right here! My only comment is that they didn't allow us to put an extra bed in the room due to fire concerns, when clearly there was enough room to do so. I say call the fire department again!!
5 out of 5
Recommended
by Juanfrom Coral Gables

Excellent hotel

Posted Aug 26, 2014 on Hotels.com
We had a very nice stay
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Miami

Everything exceptional except

Posted Aug 25, 2014
Overall the stay was as expected. I only have one complaint. It's minor but important. I had drinks on the beach. The beer was delivered less the cold but more then cool. They had no way to keep the beers on ice. And the Piña Colada was watery, also less the cold. This can be easily remedied. Bucket and ice.
5 out of 5
Recommended
by Anaisfrom Orgon

Hôtel superbe

Posted Aug 25, 2014 on Hotels.com
Très bel hôtel et sur une plage superbe
4 out of 5
Recommended
by A robinsfrom West palm beach

Posted Aug 1, 2014 on Hotels.com
Worth the extra money
5 out of 5
Recommended
by A verified traveler

This traveler left a rating score only Posted Jul 11, 2014 on Hotels.com
4 out of 5
Recommended
by jolanda

This traveler left a rating score only Posted Jul 7, 2014 on Hotels.com
5 out of 5
Recommended
for Everyone
by A verified traveler

Best in Naples!

Posted Jul 4, 2014
The Ritz is the best hotel ever! We went for our anniversary and the tennis pro's had gone and personally bought us a balloon and card. Customer service was A everywhere we went. Food was incredible. Staff could not have been more friendly. The spa his and hers massage and facilities are incredible. There is no other hotel that comes even close to the Ritz!!