Ratings based on 152 Verified Reviews
They paid and stayed. We double-checked.
4.8 Room cleanliness
4.8 Service & staff
4.6 Room comfort
4.7 Hotel condition
They paid and stayed.
for Couplesby A verified travelerfrom Denver CO
Great location to beach - fabulous restaurantsPosted Jan 28, 2015
Pros: Service, food, location, restaurants, staff
Cons: Wish the bathrooms were a little larger.
Location: Went into town for dinner on two occasions - tremendous. Naples is very charming
I'd come back - we absolutely loved it. The Grill Restaurant was superb - tremendous food - great selection of wine. The Concierge level is a must - enough food to 'choke a goat' - but once you are on the Concierge level - you really don't need to "eat out". The staff everywhere - charming, professional, classy. It was truly a first class experience for us. We loved it - every minute. And we'd come back and recommend it to our friends.
Posted Oct 27, 2014 on Hotels.com
for Personal Eventby Teresefrom Detroit
Wonderful experience!Posted Oct 23, 2014 on Hotels.com
Excellent service and extremely friendly and eager to please staff. Traveled alone for a 4 night getaway to relax and be pampered and the Ritz delivered! Upgraded room to a balcony without my even asking. Always greeted with smiles and a pleasant attitude from every staff member. Room was clean and beautiful! Enjoyed the pool and beach area. Food delicious, especially in The Grill. Prices are high, but it's matched by quality. Highly recommend. 5-star all the way!
Recommendedby A verified traveler
OutstandingPosted Sep 27, 2014 on Hotels.com
Fabulous stay - spa treatments were well worth the price.
for Everyoneby A verified traveler
Great Hotel on the Beach.Posted Sep 14, 2014
Cons: Should not have to rent chairs on beach if you have booked a room there.
Location: Beach beach beach!
Absolutely wonderful! The resort's location is perfect. Staff is so helpful. Definitely go back again!
for Couplesby Antôniofrom goiania
maravilhosoPosted Sep 6, 2014 on Hotels.com
Tudo perfeito. Rizt é Rizt Padrão nota 10
by A verified traveler
Feel pampered - staff, views, service!Posted Sep 2, 2014
This is a large and comfortable beach-front hotel. A great place to relax and have a good time. The staff are the nicest we've ever encountered. They really go out if your way to help you and treat you with utmost care, kindness and attention. The managers are doing something very right here! My only comment is that they didn't allow us to put an extra bed in the room due to fire concerns, when clearly there was enough room to do so. I say call the fire department again!!
Recommendedby Juanfrom Coral Gables
Excellent hotelPosted Aug 26, 2014 on Hotels.com
We had a very nice stay
for Everyoneby A verified travelerfrom Miami
Everything exceptional exceptPosted Aug 25, 2014
Overall the stay was as expected. I only have one complaint. It's minor but important. I had drinks on the beach. The beer was delivered less the cold but more then cool. They had no way to keep the beers on ice. And the Piña Colada was watery, also less the cold. This can be easily remedied. Bucket and ice.
Recommendedby Anaisfrom Orgon
Hôtel superbePosted Aug 25, 2014 on Hotels.com
Très bel hôtel et sur une plage superbe