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Motel is right on the street. Very noisy. The floor above our room is creaking. The room is not kept properly. The bathroom door won't close, the cable box is hanging from the TV, the lights flicker, etc. It is not something I would recommend, nor do I think it was worth the price I paid.
Rachel
Stayed 1 night in Apr 2024
Response from Hiren on Apr 9, 2024
Please accept our apologies for falling short of your expectations during your recent stay. What you've described does not represent the quality we aim to provide our guests. Rest assured, we will relay your concerns to our housekeeping team to ensure that we are meeting our high standards of cleanliness and hospitality. Your comments are appreciated, and we hope you'll give us another chance to provide you with a stay that goes above and beyond your expectations.
Everything had stain shower had black mold growing. Room was a non smoking but smells like smoke we did not stay and decided to find a new property.
Logan
Stayed 1 night in Apr 2024
Response from Hiren on Apr 9, 2024
Please accept our apologies for falling short of your expectations during your recent stay. What you've described does not represent the quality we aim to provide our guests. Rest assured, we will relay your concerns to our housekeeping team to ensure that we are meeting our high standards of cleanliness and hospitality. Your comments are appreciated, and we hope you'll give us another chance to provide you with a stay that goes above and beyond your expectations.
Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed your stay with us. We look forward to your next stay. Thank youHiren Dayaramani Manager.
The bed spread and sheets were dirty. Horrible neighborhood. Could tell our door was broke down before.
Sheri
Stayed 1 night in Mar 2024
Response from Hiren on Mar 19, 2024
Thank you for taking the time to share your feedback. We apologize for the dissatisfaction of your stay. We take the time to listen to your constructive comments so we can continually improve our services. Sorry for the inconvenience We hope for another opportunity to exceed your expectations. Thank youHiren Dayaramani Manager.
10/10 Excellent
heather
Business traveler
Mar 12, 2024
Liked: Staff & service
Disliked: Amenities
Overall my stay has been comfortable and quiet regardless of it's location. The check in is always fast and uncomplicated. The staff are polite and friendly and accommodating. I say this is one of Nashville's diamonds in the rough.
heather
Stayed 1 night in Mar 2024
Response from Hiren on Mar 15, 2024
Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed your stay with us. We look forward to your next stay. Thank youHiren Dayaramani Manager.
2/10 Terrible
Dolores
Business traveler, Traveled with family
Jan 14, 2024
Disliked: Amenities
Very shady. Blood on pillows and sheets. Toilet spraying water out the back of the toilet. Microwave would need a tetanus shot if used.
Dolores
Stayed 1 night in Jan 2024
Response from Hiren on Jan 14, 2024
Thank you for taking the time to share your feedback. We apologize for the dissatisfaction of your stay. We take the time to listen to your constructive comments so we can continually improve our services. Sorry for the inconvenience We hope for another opportunity to exceed your expectations. Thank youHiren Dayaramani Manager.
Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed your stay with us. We look forward to your next stay. Thank youHiren Dayaramani Manager.
10/10 Excellent
patric
Dec 16, 2023
patric
Stayed 1 night in Dec 2023
Response from Hiren on Jan 14, 2024
Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed your stay with us. We look forward to your next stay. Thank youHiren Dayaramani Manager.
Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed your stay with us. We look forward to your next stay. Thank youHiren Dayaramani Manager.
2/10 Terrible
Tabbatha
Nov 17, 2023
Tabbatha
Stayed 2 nights in Nov 2023
Response from Hiren on Nov 21, 2023
Thank you for taking the time to share your feedback. We apologize for the dissatisfaction of your stay. We take the time to listen to your constructive comments so we can continually improve our services. Sorry for the inconvenience We hope for another opportunity to exceed your expectations. Thank youHiren Dayaramani Manager.
10/10 Excellent
La'Rayshale
Nov 13, 2023
La'Rayshale
Stayed 2 nights in Nov 2023
Response from Hiren on Nov 17, 2023
Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed your stay with us. We look forward to your next stay. Thank youHiren Dayaramani Manager.
Worst place ever...place is a dump, cigarette holes in comforters, carpet sticky. Stains on pillowcases and sheets, faucets handle broken falls right off when you move it, toilet seat not secure and will slide around cause only one screw. Hole in bathroom wall. Rust around microwave door, no iron. Close rack feel down off wall when i hung up a pair of pants.
Jerry
Stayed 1 night in Nov 2023
Response from Hiren on Nov 7, 2023
Thank you for taking the time to share your feedback. We apologize for the dissatisfaction of your stay. We take the time to listen to your constructive comments so we can continually improve our services. Sorry for the inconvenience We hope for another opportunity to exceed your expectations. Thank youHiren Dayaramani Manager.
Thank you for taking the time to share your feedback. We apologize for the dissatisfaction of your stay. We take the time to listen to your constructive comments so we can continually improve our services. Sorry for the inconvenience We hope for another opportunity to exceed your expectations. Thank youHiren Dayaramani Manager.
Neighborhood is sketchy, front desk lady didn’t saw a single word to me, outside very noisy because there is drag racing happening on the street in front of the hotel, rust on everything in the room, found a cockroach in the bathroom. Those are the main things
Layton
Stayed 2 nights in Nov 2023
Response from Hiren on Nov 7, 2023
Thank you for taking the time to share your feedback. We apologize for the dissatisfaction of your stay. We take the time to listen to your constructive comments so we can continually improve our services. Sorry for the inconvenience We hope for another opportunity to exceed your expectations. Thank youHiren Dayaramani Manager.
4/10 Poor
DeAnn
Oct 29, 2023
Liked: Cleanliness
Disliked: Property conditions & facilities
DeAnn
Stayed 1 night in Oct 2023
Response from Hiren on Nov 7, 2023
Thank you for taking the time to share your feedback. We apologize for the dissatisfaction of your stay. We take the time to listen to your constructive comments so we can continually improve our services. Sorry for the inconvenience We hope for another opportunity to exceed your expectations. Thank youHiren Dayaramani Manager.
6/10 Okay
Kimberly
Oct 27, 2023
Kimberly
Stayed 1 night in Oct 2023
Response from Hiren on Oct 29, 2023
Thank you for taking the time to share your feedback. We apologize for the dissatisfaction of your stay. We take the time to listen to your constructive comments so we can continually improve our services. Sorry for the inconvenience We hope for another opportunity to exceed your expectations. Thank youHiren Dayaramani Manager.
This stay was our worst stay in 8 days we vacationed. Could hear the neighbor's noise all night. Husband had to borrow tape to fix the trim piece that was broken going into the bathroom..Drapes were Filthy. Towels felt like sand paper. "Breakfast included" consisted of 3 in a package mini donuts and black coffee.
Very dissatisfied.
kim
Stayed 2 nights in Oct 2023
Response from Hiren on Oct 24, 2023
Thank you for taking the time to share your feedback. We apologize for the dissatisfaction of your stay. We take the time to listen to your constructive comments so we can continually improve our services. Sorry for the inconvenience We hope for another opportunity to exceed your expectations. Thank youHiren Dayaramani Manager.
Absolutely the worst hotel experience I’ve ever had. I’m a very rough part of town-hookers and drug dealers all around the hotel. Stains on all the bed sheets. Shower had someone else’s hair all over it. Floors have probably never been vacuumed. Customer service was terrible. When I reached out about the sheets was told that I should go down and get a new set. Those sheets should never have been on the bed in the first place! Ended up checking out.
DO NOT STAY HERE!
Jennifer
Stayed 2 nights in Oct 2023
Response from Hiren on Oct 24, 2023
Thank you for taking the time to share your feedback. We apologize for the dissatisfaction of your stay. We take the time to listen to your constructive comments so we can continually improve our services. Sorry for the inconvenience We hope for another opportunity to exceed your expectations. Thank youHiren Dayaramani Manager.
2/10 Terrible
GEORGIA
Oct 15, 2023
GEORGIA
Stayed 2 nights in Oct 2023
Response from Hiren on Oct 16, 2023
Thank you for taking the time to share your feedback. We apologize for the dissatisfaction of your stay. We take the time to listen to your constructive comments so we can continually improve our services. Sorry for the inconvenience We hope for another opportunity to exceed your expectations. Thank youHiren Dayaramani Manager.
The bed was totally broken no support stains on everything the smell was horrible totally unclearly and everything was broken there was a homeless man sleeping in front of the door and another man hiding by vending machine harassing you as you get out of vehicle
completely unacceptable left immediately and would like a refund in full as this was completely disgusting and unsafe so me and my wife could not stay there I didn’t even feel like my vehicle could be safely parked there much less my livelihood
Caleb
Stayed 1 night in Oct 2023
Response from Hiren on Oct 16, 2023
Thank you for taking the time to share your feedback. We apologize for the dissatisfaction of your stay. We take the time to listen to your constructive comments so we can continually improve our services. Sorry for the inconvenience We hope for another opportunity to exceed your expectations. Thank youHiren Dayaramani Manager.
6/10 Okay
Brandon
Traveled with family and small children
Oct 14, 2023
This room was last minute and I wish I had book another room in advance. I feel like I’m in the hood and I’m sleeping with my gun next to me .
Brandon
Stayed 1 night in Oct 2023
Response from Hiren on Oct 16, 2023
Thank you for taking the time to share your feedback. We apologize for the dissatisfaction of your stay. We take the time to listen to your constructive comments so we can continually improve our services. Sorry for the inconvenience We hope for another opportunity to exceed your expectations. Thank youHiren Dayaramani Manager.
10/10 Excellent
Shakayla
Oct 13, 2023
Shakayla
Stayed 1 night in Oct 2023
Response from Hiren on Oct 16, 2023
Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed your stay with us. We look forward to your next stay. Thank youHiren Dayaramani Manager.
Thank you for taking the time to share your feedback. We apologize for the dissatisfaction of your stay. We take the time to listen to your constructive comments so we can continually improve our services. Sorry for the inconvenience We hope for another opportunity to exceed your expectations. Thank youHiren Dayaramani Manager.
When we got to the hotel, the clerk was very friendly. When we got to the room, it looked like it had been broken into. As soon as we walked in, it smelled heavily of cigarette smoke even though i asked for non-smoking. I have asthma and cigarette smoke is a trigger. The door wouldnt lick. We opted not to even stay and just call the money a loss.
Kimberly
Stayed 1 night in Oct 2023
Response from Hiren on Oct 10, 2023
Thank you for taking the time to share your feedback. We apologize for the dissatisfaction of your stay. We take the time to listen to your constructive comments so we can continually improve our services. Sorry for the inconvenience We hope for another opportunity to exceed your expectations. Thank youHiren Dayaramani Manager.
It was a bad part of town to stay in. The hotel was not helpful with anything. Housekeeping never came. Had to produce own toilet paper. Bed covers stank. Don't recommend this hotel to anyone
Sarah
Stayed 2 nights in Oct 2023
Response from Hiren on Oct 10, 2023
Thank you for taking the time to share your feedback. We apologize for the dissatisfaction of your stay. We take the time to listen to your constructive comments so we can continually improve our services. Sorry for the inconvenience We hope for another opportunity to exceed your expectations. Thank youHiren Dayaramani Manager.
4/10 Poor
Payam
Oct 7, 2023
Payam
Stayed 2 nights in Oct 2023
Response from Hiren on Oct 10, 2023
Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed your stay with us. We look forward to your next stay. Thank youHiren Dayaramani Manager.
Property was clean but much street noise and noise from adjoining rooms.
Mikel
Stayed 1 night in Oct 2023
Response from Hiren on Oct 2, 2023
Thank you for taking the time to share your feedback. We apologize for the dissatisfaction of your stay. We take the time to listen to your constructive comments so we can continually improve our services. Sorry for the inconvenience We hope for another opportunity to exceed your expectations. Thank youHiren Dayaramani Manager.
Thank you for taking the time to share your feedback. We apologize for the dissatisfaction of your stay. We take the time to listen to your constructive comments so we can continually improve our services. Sorry for the inconvenience We hope for another opportunity to exceed your expectations. Thank youHiren Dayaramani Manager.
Thank you for taking the time to share your feedback. We apologize for the dissatisfaction of your stay. We take the time to listen to your constructive comments so we can continually improve our services. Sorry for the inconvenience We hope for another opportunity to exceed your expectations. Thank youHiren Dayaramani Manager.
The room was filthy and there were narcotics deals happening around the property all night. The pictures online are complete lies.
Joseph
Stayed 1 night in Sep 2023
Response from Hiren on Sep 27, 2023
Thank you for taking the time to share your feedback. We apologize for the dissatisfaction of your stay. We take the time to listen to your constructive comments so we can continually improve our services. Sorry for the inconvenience We hope for another opportunity to exceed your expectations. Thank youHiren Dayaramani Manager.
10/10 Excellent
Shakayla
Sep 22, 2023
Shakayla
Stayed 1 night in Sep 2023
Response from Hiren on Sep 27, 2023
Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed your stay with us. We look forward to your next stay. Thank youHiren Dayaramani Manager.
The photos online doesn’t look anything like the place when you arrive. We had to pay for rooms we didn’t even stay in cause the outside of the place was nasty and run down looking and I wasn’t staying in a place that looked like that I couldn’t imagine what the rooms looked like.
stacy
Stayed 1 night in Sep 2023
Response from Hiren on Sep 17, 2023
Thank you for taking the time to share your feedback. We apologize for the dissatisfaction of your stay. We take the time to listen to your constructive comments so we can continually improve our services. Sorry for the inconvenience We hope for another opportunity to exceed your expectations. Thank youHiren Dayaramani Manager.
Knowing this was a cheap hotel, expectations were already low, and yet I was disappointed. I felt unsafe for most of the time I was on property. Very run down. Door peephole was scratched and unusable, door security lock was ripped off and not repaired. Felt relieved when my stay was over.
Continental breakfast was generic packaged pastries inside the saftey glass and a pot of coffee. (pictured)
Daniel
Stayed 4 nights in Sep 2023
Response from Hiren on Sep 7, 2023
Thank you for taking the time to share your feedback. We apologize for the dissatisfaction of your stay. We take the time to listen to your constructive comments so we can continually improve our services. Sorry for the inconvenience We hope for another opportunity to exceed your expectations. Thank youHiren Dayaramani Manager.
We were promised a non-smoking room, but the room smelled of cigarette smoke. After we ran the AC for a while things were better, but our clothes smelled like smoke after we checked out the next morning.
Fred W
Stayed 1 night in Sep 2023
Response from Hiren on Sep 6, 2023
Thank you for taking the time to share your feedback. We apologize for the dissatisfaction of your stay. We take the time to listen to your constructive comments so we can continually improve our services. Sorry for the inconvenience We hope for another opportunity to exceed your expectations. Thank youHiren Dayaramani Manager.
This place is a dump. I wouldn’t let a homeless person stay there. They lie in your face. Drug infested, transactions are made in broad daylight. I have videos of transactions between made. The first room they gave me was ridiculous. The bed was sunken and dirt on the floor. Requested another room, not much better. Then drug transactions started. At that point I was furious. Booked the room for 2 nights. I told the desk manager I was checking out. He stated that I would have to pay for one night and would refund the second night. Well that was a lie. Now I’m out of money for the refund. Someone overdosed but someone revived that person. Please if that’s your last resort, sleep in your car.
Harvey
Stayed 1 night in Aug 2023
Response from Guest Relations on Sep 5, 2023
Dear Harvey,Thank you for bringing your concerns to our attention. We assure you that the safety and comfort of our valued guests are our top priorities, and your feedback will shared with the respective teams as we take action to make the appropriate changes and improvements. In the future, we hope you consider returning for a better experience.
We didn’t stay it was unsafe too many junky’s around
Rosa
Stayed 1 night in Aug 2023
Response from Hiren on Aug 24, 2023
Thank you for taking the time to share your feedback. We apologize for the dissatisfaction of your stay. We take the time to listen to your constructive comments so we can continually improve our services. Sorry for the inconvenience We hope for another opportunity to exceed your expectations. Thank youHiren Dayaramani Manager.
place was super gross, lady in the front didn’t care when checkin us in at all, hotel had stains all over, broken bed, and broken bathroom door. never again and highly wouldn’t recommend
Javier
Stayed 1 night in Aug 2023
Response from Hiren on Aug 15, 2023
Thank you for taking the time to share your feedback. We apologize for the dissatisfaction of your stay. We take the time to listen to your constructive comments so we can continually improve our services. Sorry for the inconvenience We hope for another opportunity to exceed your expectations. Thank youHiren Dayaramani Manager.
8/10 Good
Devin
Aug 7, 2023
Devin
Stayed 1 night in Jul 2023
Response from Hiren on Aug 28, 2023
Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed your stay with us. We look forward to your next stay. Thank youHiren Dayaramani Manager.
It was dirty, everything was broken, smell was horrible, no safety at all. DO NOT STAY HERE.
Kathie
Response from Hiren on Aug 3, 2023
Thank you for taking the time to share your feedback. We apologize for the dissatisfaction of your stay. We take the time to listen to your constructive comments so we can continually improve our services. Sorry for the inconvenience We hope for another opportunity to exceed your expectations. Thank youHiren Dayaramani Manager.
You shouldn’t list this property on your website. We arrived and we’re afraid to get out of the car. It’s a disaster. We drove to a different hotel and rebooked a stay with a different hotel.
Jason
Stayed 3 nights in Jul 2023
Response from Hiren on Aug 3, 2023
Thank you for taking the time to share your feedback. We apologize for the dissatisfaction of your stay. We take the time to listen to your constructive comments so we can continually improve our services. Sorry for the inconvenience We hope for another opportunity to exceed your expectations. Thank youHiren Dayaramani Manager.
There was some needed repairs, Requested a iron, never got one. Noise from the second floor all night.
Henry E.
Stayed 6 nights in Jul 2023
Response from Hiren on Aug 3, 2023
Thank you for taking the time to share your feedback. We apologize for the dissatisfaction of your stay. We take the time to listen to your constructive comments so we can continually improve our services. Sorry for the inconvenience We hope for another opportunity to exceed your expectations. Thank youHiren Dayaramani Manager.
Thank you for taking the time to share your feedback. We apologize for the dissatisfaction of your stay. We take the time to listen to your constructive comments so we can continually improve our services. Sorry for the inconvenience We hope for another opportunity to exceed your expectations. Thank youHiren Dayaramani Manager.
We checked in, went to the room then left keys at counter and left. Curtains ripped and hanging so zero privacy, sink had no handles to turn on, open filthy hole in tub, phone dead, security lock broken, security fence broken, area was in disrepair. We felt unsafe.
Kathie
Stayed 1 night in Jul 2023
Response from Hiren on Jul 31, 2023
Thank you for taking the time to share your feedback. We apologize for the dissatisfaction of your stay. We take the time to listen to your constructive comments so we can continually improve our services. Sorry for the inconvenience We hope for another opportunity to exceed your expectations. Thank youHiren Dayaramani Manager.
We arrived at 9:30pm after driving from Little Rock over 5 hours away to only be turned away telling me that my reservation has been cancelled. The hotel said that Expedia policy is the hotel can cancel if customers don’t show up by 6pm
So we had no room, the staff was rude and unhelpful. This was awful. Rooms everywhere were sold out. So stressful
coreen
Stayed 1 night in Jul 2023
Response from Hiren on Jul 31, 2023
Thank you for taking the time to share your feedback. We apologize for the dissatisfaction of your stay. We take the time to listen to your constructive comments so we can continually improve our services. Sorry for the inconvenience We hope for another opportunity to exceed your expectations. Thank youHiren Dayaramani Manager.
2/10 Terrible
Ajon
Jul 25, 2023
Ajon
Stayed 1 night in Jul 2023
Response from Hiren on Jul 27, 2023
Thank you for taking the time to share your feedback. We apologize for the dissatisfaction of your stay. We take the time to listen to your constructive comments so we can continually improve our services. Sorry for the inconvenience We hope for another opportunity to exceed your expectations. Thank youHiren Dayaramani Manager.
10/10 Excellent
Brenda
Jul 25, 2023
Brenda
Stayed 2 nights in Apr 2023
Response from Hiren on Jul 27, 2023
Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed your stay with us. We look forward to your next stay. Thank youHiren Dayaramani Manager.
2/10 Terrible
Christopher
Traveled with partner
Jul 18, 2023
Liked: Staff & service
Disliked: Property conditions & facilities
The first room had a malfunctioning air conditioner and the room smelled of weed and cigarettes. The room were moved to was missing its smoke detector. Just wires hanging from the ceiling! It’s under new ownership and they claim to be renovating it but they have a long way to go before it should be used by guests, in my opinion.
Christopher
Stayed 2 nights in Jul 2023
Response from Hiren on Jul 18, 2023
Thank you for taking the time to share your feedback. We apologize for the dissatisfaction of your stay. We take the time to listen to your constructive comments so we can continually improve our services. Sorry for the inconvenience We hope for another opportunity to exceed your expectations. Thank youHiren Dayaramani Manager.
Thank you for taking the time to share your feedback. We apologize for the dissatisfaction of your stay. We take the time to listen to your constructive comments so we can continually improve our services. Sorry for the inconvenience We hope for another opportunity to exceed your expectations. Thank youHiren Dayaramani Manager.
6/10 Okay
Philip
Traveled with family
Jul 5, 2023
Liked: Cleanliness, room comfort
Nashville Motel
Hotels & Motels are expensive in Nashville. So for the price I knew what I was getting. It’s an older Motel but it was clean. It is near the interstate so there is a lot of traffic noise. We wer we so tired so it didn’t really matter too much
Philip
Stayed 2 nights in Jun 2023
Response from Hiren on Jul 5, 2023
Thank you for taking the time to share your feedback. We apologize for the dissatisfaction of your stay. We take the time to listen to your constructive comments so we can continually improve our services. Sorry for the inconvenience We hope for another opportunity to exceed your expectations. Thank youHiren Dayaramani Manager.
Thank you for taking the time to share your feedback. We apologize for the dissatisfaction of your stay. We take the time to listen to your constructive comments so we can continually improve our services. Sorry for the inconvenience We hope for another opportunity to exceed your expectations. Thank youHiren Dayaramani Manager.