Exterior

Reviews of Best Western Plus Belle Meade Inn & Suites

2.5 out of 5
Best Western Plus Belle Meade Inn & Suites
5600 O'Brien Avenue, Nashville, TN

Reviews

9.0

Wonderful

Rating 10 - Excellent. 594 out of 1004 reviews" "
Rating 8 - Good. 290 out of 1004 reviews" "
Rating 6 - Okay. 74 out of 1004 reviews" "
Rating 4 - Poor. 23 out of 1004 reviews" "
Rating 2 - Terrible. 23 out of 1004 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Mary

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
It was close to down town Nashville and other places we wanted to see. Also had a grocery store and restaurants near.
Stayed 9 nights in Mar 2024
Response from General Manager on Mar 26, 2024
Dear Mary,Thank you for choosing Best Western Plus Belle Meade Inn & Suites! We're glad our location was ideal for your trip, and we invite you to stay with us again should you be back in the area.

10/10 Excellent

Lloyd

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service was exceptional!
Stayed 1 night in Mar 2024
Response from General Manager on Mar 25, 2024
Dear Lloyd,It is wonderful to know that you had an excellent experience with us! Our team works hard to ensure that every guest has an exceptional stay, and we are ecstatic that we exceeded your expectations. Thank you for your glowing review and perfect rating, and we hope you return soon.

10/10 Excellent

Charlotte

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Came in for one night and was pleasantly surprised. Very clean inside and out. Great area. All staff members we came in contact with were very courteous. Would definitely stay here again
Stayed 1 night in Mar 2024
Response from General Manager on Mar 12, 2024
Dear Charlotte,Thank you so much for choosing to stay with us at Best Western Plus Belle Meade Inn & Suites. Our goal is to provide every guest with pristine accommodations, so we're thrilled that was the case for you. It's also great to read our friendly team and convenient location were some of the highlights of your trip. The pleasure was all ours, and we hope to welcome you back soon.

10/10 Excellent

Isabel

Traveled with family
Professional staff, personalized attention, comfortable room
Stayed 1 night in Mar 2024
Response from General Manager on Mar 11, 2024
Dear Isabel,It was a pleasure having you as our guest at Best Western Plus Belle Meade Inn & Suites. We appreciate your kind words regarding our polite team and comfortable accommodations. Thank you for your feedback, and we hope to see you again soon!

6/10 Okay

Pam

Business traveler, Traveled with family
Disliked: Cleanliness
Very overpriced. Easy access to I40. Room smelled bad. Dirt and mold covered bathroom vent. Breakfast was okay at best. Bed soft but comfortable.
Response from General Manager on Mar 10, 2024
Dear Pam,While we always appreciate guest feedback, we are sorry to hear we did not meet your expectations. Your comments will be shared with the team as we are always working to improve. We hope to have the pleasure of welcoming you back and impressing you with our improvements.

10/10 Excellent

Stephanie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a little bit of an older part of Nashville so I’d say since it’s close to the freeway. It may not be the best idea to be walking alone at night if you’re a female. Other than that, our stay was great and we would stay again if needed ((: staff was great, room was great, breakfast was pretty good too!
Stayed 1 night in Mar 2024
Response from General Manager on Mar 6, 2024
Dear Stephanie,Calling you our guest was an honor. We are so happy you enjoyed friendly interactions with our team and rested well in one of our comfortable rooms. Thank you for highlighting our delicious breakfast also. We can't wait to see you again!

6/10 Okay

Terry, Oak Harbor

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Feb 2024

8/10 Good

Bryan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023

10/10 Excellent

Jack Allen

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The Breakfast lady was so kind and helpful!!
Stayed 3 nights in Feb 2024
Response from General Manager on Feb 21, 2024
Dear Jack,We're delighted to hear about your positive experience with our breakfast team, and we'll be sure to pass along your compliments. Thank you for sharing your appreciation, and we hope to welcome you back to Best Western Plus Belle Meade Inn & Suites for another enjoyable visit.

8/10 Good

Jordan, Elmwood Park

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel for our price
Stayed 2 nights in Feb 2024
Response from General Manager on Feb 20, 2024
Dear Jordan,Thank you for staying at Best Western Plus Belle Meade Inn & Suites. We're thrilled you found our hotel to be great value for your money. Your satisfaction is our top priority, and we can't wait to host you again soon for another enjoyable stay.

10/10 Excellent

Glenn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean well kept. Good service.
Stayed 1 night in Feb 2024
Response from General Manager on Feb 19, 2024
Dear Glenn,It's wonderful to receive your excellent review of Best Western Plus Belle Meade Inn & Suites! We're proud you enjoyed our courteous hospitality and clean, well-kept accommodations. Thank you for choosing to stay with us and we hope you'll come back.

8/10 Good

Yvonne

Liked: Property conditions & facilities
They need blankets and 2-ply toilet paper. Otherwise, the staff was friendly and my stay was fine.
Stayed 1 night in Feb 2024
Response from General Manager on Feb 11, 2024
Dear Yvonne,Thanks for your feedback and for staying with us! We are glad you had a nice visit overall, and we want to thank you for your suggestions. Our goal is to have each guest leave completely satisfied, and your comments help us to identify areas in which we can improve. Thanks for your review!

8/10 Good

Jarnarvis

Liked: Cleanliness
Stayed 1 night in Feb 2024

10/10 Excellent

Ronald

Traveled with group, Traveled with family
Staff was very friendly. Facilities were very clean. Would highly recommend and would stay here again
Stayed 5 nights in Jan 2024
Response from General Manager on Feb 6, 2024
Dear Ronald,Thank you for your excellent review and recommendation of Best Western Plus Belle Meade Inn & Suites! We're delighted you enjoyed your stay, including our high standards of cleanliness and friendly team. We look forward to welcoming you back for another memorable visit.

10/10 Excellent

Theresa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great and so was breakfast.
Stayed 2 nights in Jan 2024
Response from General Manager on Feb 5, 2024
Dear Theresa,Thank you for choosing Best Western Plus Belle Meade Inn & Suites and for sharing your lovely, five-star review. We know there's nothing better than an awesome staff and a delicious breakfast before starting your busy day, so we are delighted you were impressed. It would be an honor to welcome you back any time you're heading back in our direction.

10/10 Excellent

Sue

Liked: Cleanliness, staff & service, property conditions & facilities
Will return to this hotel.
Stayed 1 night in Jan 2024
Response from General Manager on Jan 31, 2024
Dear Sue,Thank you for choosing Best Western Plus Belle Meade Inn & Suites. Your intention to return is the best compliment we could receive, and we're committed to ensuring your next visit is as enjoyable as the last.

10/10 Excellent

Loretta

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2024

10/10 Excellent

Hans

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

DAVID

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Dec 2023

10/10 Excellent

Jane

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great coffee and breakfast! Clean, quiet and comfy room. Very nice staff.
Stayed 2 nights in Dec 2023
Response from General Manager on Jan 2, 2024
Dear Jane,Thank you for being our guest and for taking the time to share such a lovely, five-star review. We are delighted to know you enjoyed everything from our delicious breakfast and great coffee to our amazing staff and clean, peaceful accommodations. It would be an honor to welcome you back to Best Western Plus Belle Meade Inn & Suites on future trips to the area.

10/10 Excellent

Chad

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Charles

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2023

4/10 Poor

Renata

Traveled with family and small children
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Very old hotel
Stayed 1 night in Dec 2023
Response from General Manager on Dec 27, 2023
Dear Renata,Thank you for your review. Though we are an older building, we do our best to maintain a high level of comfort. That said, we take your feedback seriously and will use it to make positive changes to our property. We wish you well and hope you have safe travels.

10/10 Excellent

Elizabeth, Brandon

Stayed 2 nights in Dec 2023

4/10 Poor

Ramakumararaju

Traveled with family
Disliked: Property conditions & facilities
It was expensive for the facilities given. No swimming pool as mentioned in the add. Very less breakfast items.
Stayed 1 night in Dec 2023
Response from General Manager on Dec 26, 2023
Thank you for sharing your feedback. We're sorry to hear you were disappointed with your stay. Your comments regarding our accommodations have been noted for further consideration as our team strives to deliver great value for excellent quality. We hope the rest of your visit was enjoyable, and we hope to welcome you back for a much-improved stay in the future.

8/10 Good

Valerie, Nicholasville

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was so nice and helpful. Very clean. Breakfast was very good. Showers have a great pressure massage shower head.
Stayed 2 nights in Dec 2023
Response from General Manager on Dec 26, 2023
Dear Valerie,It is music to our ears to hear that you enjoyed everything from our stellar staff to our delicious breakfast. Thank you so much for the review. Come back and visit us again anytime at Best Western Plus Belle Meade Inn & Suites.

6/10 Okay

Martin

Traveled with partner
Liked: Cleanliness, staff & service
Great location but a bit dated…
Stayed 1 night in Dec 2023
Response from General Manager on Dec 24, 2023
Dear Martin,Thank you for your feedback. We're glad you appreciated our great location, and we take note of your observations about our property. Your input is valuable as we continuously strive to improve and enhance our accommodations. We appreciate your review and hope to welcome you back for a stay that exceeds your expectations.

10/10 Excellent

Derrick

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every member of the hotel staff we interacted with was overly friendly and accommodating. The property was slightly dating but very clean. Nice experience overall!
Stayed 3 nights in Dec 2023
Response from General Manager on Dec 13, 2023
Dear Derrick,It was our pleasure to provide you with clean, welcoming accommodations. We're glad you enjoyed your visit, and we look forward to hosting you again at Best Western Plus Belle Meade Inn & Suites!

10/10 Excellent

Craig

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2023

10/10 Excellent

Darrell

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice stay
Was nice and clean.
Stayed 2 nights in Dec 2023
Response from General Manager on Dec 11, 2023
Dear William,We always enjoy hearing from our guests, and we're glad our attention to cleanliness impressed you. Thank you for your kind words. Please come see us again soon at Best Western Plus Belle Meade Inn & Suites!

8/10 Good

Venugopal, Sidney

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stay as good.
Stayed 1 night in Dec 2023
Response from General Manager on Dec 6, 2023
Dear Venugopal,Thank you for your review! We're pleased to note you had an enjoyable experience with us. It was a pleasure having you here, and we hope you return soon!

10/10 Excellent

Gariesh

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome stay, clean and comfortable. Breakfast was good and the staff is s friendly.
Stayed 2 nights in Dec 2023
Response from General Manager on Dec 6, 2023
Dear Gariesh,It's always a pleasure to hear that our guests have had an enjoyable experience! It's especially great to know that you appreciated our clean and comfortable accommodations and the friendly hospitality our team provides, as well as the opportunity to try our delicious breakfast menu. From all of us at Best Western Plus Belle Meade Inn & Suites, thank you for sharing your positive review, and we hope to host your next visit to the area.

10/10 Excellent

Judith

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I arrived later in the evening & the neighborhood looked older. Once in the building felt safe but would not be walking around by myself
Stayed 1 night in Dec 2023
Response from General Manager on Dec 5, 2023
Dear Judith,It was a pleasure hosting you at Best Western Plus Belle Meade Inn & Suites! We're glad your overall stay was pleasant, and we're glad you felt safe at our property. Please come see us again soon.

10/10 Excellent

Roberto

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Nov 2023

10/10 Excellent

Patricia, McHenry

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2023

10/10 Excellent

Debbie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place, good breakfast, noisy air conditioner in our room, no coffee for the Keurig.
Stayed 1 night in Nov 2023
Response from General Manager on Nov 28, 2023
Thank you for choosing to stay with us at Best Western Plus Belle Meade Inn & Suites. We appreciate your feedback and for highlighting our wonderful hotel and delicious breakfast. We hope you join us again soon, as it was a pleasure hosting you.

8/10 Good

Mercedes

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The property was very clean and safe. If I ever come back to Nashville will definitively stay here again.
Stayed 2 nights in Nov 2023
Response from General Manager on Nov 28, 2023
Dear Mercedes,Thank you for reviewing your stay at Best Western Plus Belle Meade Inn & Suites. We're delighted to have earned your trust with our immaculate and safe environment. Next time you visit our area, you can count on us again for another great experience.

10/10 Excellent

Tracie

Traveled with family
Liked: Cleanliness, staff & service, amenities
This is one of the cleanest hotels I've every stayed. The woman in the breakfast area was constantly cleaning and was so sweet. The other hotel staff were also very nice. An example of the lengths they go to for a clean hotel is when we were leaving a young lady was actually MOPPING the concrete walkway into the hotel. Nothing had happened such as a spill for her to do that. It's just part of their routine. The hotel is conveniently located by the I40. My room was on the opposite side from the Interstate and was quiet. I do not know if Interstate side rooms can hear the traffic. While the hotel isn't brand new it was nice and has everything you need. My only negative was my mattress did have a slant on the edge where you would sit on the edge of the mattress that made me feel as if I might roll right out of the bed. I would most definitely stay here again. Also, the parking was free.
Stayed 2 nights in Nov 2023
Response from General Manager on Nov 21, 2023
Dear Tracie,Thank you for choosing Best Western Plus Belle Meade Inn & Suites and sharing your excellent review! We're delighted that our dedication to cleanliness and thoughtful attention from our breakfast area staff positively impacted your stay. It's also rewarding to hear your appreciation of our convenient location and quiet rooms. Your feedback regarding the mattress has been noted, and we will look into it to ensure every aspect of your stay is comfortable. We eagerly anticipate your next visit and the opportunity to show you our continued commitment to excellence!

10/10 Excellent

john

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
best breakfast venue I have ever experienced
Stayed 7 nights in Nov 2023
Response from General Manager on Nov 21, 2023
Dear John,We're so happy to hear that you enjoyed our tasty breakfast during your visit and that you had a great time overall. Thank you, and we hope to see you again at some point soon.

10/10 Excellent

Khushi

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is probably one of the best affordable hotels I’ve stayed at. All the employees were very friendly and smiled at us each time we walked in and out. My partner and I are both vegetarian and at breakfast the hot cooked food options were mainly meat focused, however they offered to make us hashbrowns and vegetarian friendly hot cooked food options! The room was very clean and spacious. The location of the the hotel is also about 10-15 minutes away from almost everything we visited. I would definitely stay here again and again!
Stayed 2 nights in Nov 2023
Response from General Manager on Nov 19, 2023
Dear Khushi,How wonderful to hear that Best Western Plus Belle Meade Inn & Suites is one of the best places you've stayed! We're glad we were able to accommodate your dietary needs at breakfast and that you felt welcome while you were here. The next time you're looking for convenient, affordable accommodations in the area, please come back to see us.

10/10 Excellent

Marceline

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best breakfast and coffee
Stayed 1 night in Nov 2023
Response from General Manager on Nov 18, 2023
Dear Marceline,Thank you for being our guest at Best Western Plus Belle Meade Inn & Suites and for sharing your lovely, five-star review. We know there's no better way to start your busy day than with a delicious breakfast so we are thrilled you were impressed. Please come see us again any time you're back in our area.

10/10 Excellent

Stan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nashville Best Western
Staff was very friendly and helpful.
Stayed 3 nights in Nov 2023
Response from General Manager on Nov 15, 2023
Dear Stan,Thank you for letting us know about your visit to Best Western Plus Belle Meade Inn & Suites. We are delighted to see that you liked our friendly, helpful staff and trust your room was clean and comfortable. Please come back and see us again soon.

10/10 Excellent

Jo-Ann

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access to highways
Stayed 1 night in Nov 2023
Response from General Manager on Nov 14, 2023
Dear Jo-Ann,Thank you for choosing our hotel for your recent visit to Nashville. We're glad you enjoyed your stay with us and our convenient location with easy access to I-40. It would be our pleasure to host you again at Best Western Plus Belle Meade Inn & Suites, so come back soon!

10/10 Excellent

Barbara

Traveled with family
Liked: Property conditions & facilities, room comfort
Stayed 3 nights in Nov 2023

6/10 Okay

Sabrina

Traveled with partner
Liked: Amenities
First room had a cockroach climbing up the wall. Staff did upgrade and move me to a new room
Stayed 3 nights in Nov 2023
Response from General Manager on Nov 7, 2023
Dear Sabrina,Thank you for sharing your experience staying with us. The issue you raise regarding pests is a very serious one, and we will be conducting a thorough investigation of our accommodations to ensure there are no unwanted visitors anywhere on the property. Please accept our apologies for any inconvenience caused by having to change rooms, and we hope you will allow us another opportunity to host you in the future, we want to meet and exceed your expectations.

6/10 Okay

Dale

Stayed 2 nights in Nov 2023

10/10 Excellent

Diane Louise, palm desert

Stayed 2 nights in Nov 2023

6/10 Okay

Tracy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not as described
Picked this hotel because of the pool only to find out that it was closed for the season. This wasn’t mentioned on the website and no other pools in the area were closed.
Stayed 1 night in Oct 2023
Response from General Manager on Oct 31, 2023
We are sorry to hear you were disappointed with your stay. It is our goal to provide our guests with an excellent stay, so please accept our sincere apology for dropping the ball on this occasion. We will be sure to review our messaging to ensure we are setting expectations appropriately. We hope to have another chance to impress you.