Ratings based on 175 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
95% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler

Great stay.

Posted Apr 15, 2015
Very nice. Professional staff. Good location. Quiet surroundings. Great stay.
Comment from Hotel Management
Apr 30, 2015 by Gil, Hotel Management
Thank you!!!! Please do come back soon!!! We are so appreciative of you!!!!
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Chattanooga, TN

A home away from home for us...

Posted Mar 23, 2015
Candlewood Suites has become a home away from home for us. Before we married, my husband did contract work and lived in a Candlewood in Knoxville for many many months. We are huge fans and always try to seek one out when we travel. This location was lovely. Clean property, very clean room, comfy bed and Ellie at the front desk is a gem! Our GPS failed on us and she got us to the property quickly and politely. This was a quick overnight for us so we were not able to use the property as we like but it was like coming home again while we travel.
Comment from Hotel Management
Mar 25, 2015 by Gil, Hotel Management
Miss Jenny!! Gosh, how can we ever thank you enough for the kindness in your comments!! How very thrilled we are for your tremendous show of loyalty and support and, please be sure, our little Ellie will be so,so very pleased to hear your praise of her during our morning staff meeting! Please, please, please continue to stop in whenever your travels have you back this way! Such a pleasure serving you as our guests!!!!
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Birmingham, AL

Nice hotel

Posted Mar 12, 2015
Pros: Nice rooms, nice staff.
Cons: Nothing
Location: The location is a drive into Nashville but not too far. It's near several office buildings and a strip mall of several restaurants.
Our experience at Candlewood Brentwood Nashville was great. The staff was great. The room was wonderful. Really enjoyed having the kitchen area and large desk.
2 out of 5
by A verified travelerfrom Morganfield, Ky

Very Nice Hotel - Terrible Room

Posted Mar 4, 2015
Of course I got the typical shun "Oh you booked with Expedia?" I confirmed yes, then was give. A room with an extremely bright light fixture outside the window, of course I didn't know this until we got in that night and the light was on. It was like daylight in our room all night. I looked the next morning, there were only 5 of these lights on the building and of course I was given a room with on of them directly above the window. We had to be at Vanderbilt early the next morning for my wife's chemo treatment and then doctors visits so it made for a very very long next day. I will never stay there again.
Comment from Hotel Management
Mar 7, 2015 by Gil, Hotel Management
Thank you for taking the time to post your comments regarding your recent stay with us. Needless to say, we are both disappointed and perplexed by your post as, so very importantly, we have many overnight guests that book with us via Expedia, and could not be more grateful for the support. It is difficult to imagine that one of our guest service agents greeted you with a "shun" for having booked a hotel room with us, but we could not be more apologetic, were that to be the case. Insofar as the "bright light" outside your guestroom window, we are apologetic, as well, that this posed a discomfort for you, and are really very sorry you feel your dissatisfaction to have such grave consequences regarding your unwillingness to allow us to serve you as our guest in the future. This is definitely our loss, and we could not be more disappointed.
5 out of 5
Recommended
for Everyone
by A verified traveler

Hotel in great location

Posted Feb 17, 2015
Hotel was in great and safe area. We arrived early and our room was ready. The room was extremely clean. The only thing that I would recommend a breakfast.
Comment from Hotel Management
Mar 6, 2015 by Gil, Hotel Management
You are so right!! We do indeed have the good fortune of enjoying a great location that, most definitely, is one of the safest in the region!!! We are forever receiving positive comments as regards these very qualities! Hopefully, in lieu of hotel sponsored breakfast service, you found your way to our Candlewood Cupboard...our nicely stocked "market" in the vicinity of our fitness center and washer / dryer facilities, wherein our guests can purchase snacks, juices, sodas and, yes, breakfast item, to include microwaveable meals! The Cupboard is a big hit with our hotel guests!!! Please come back soon!!!
5 out of 5
Recommended
for Everyone
by A verified travelerfrom leeds, al

Nice hotel within minutes from downtown

Posted Feb 5, 2015
Would highly recommend this hotel over the high priced hotels in downtown Nashville.
Comment from Hotel Management
Mar 6, 2015 by Gil, Hotel Management
Thank you, Laura! Yes, we do often hear from our guests that they are pleasantly surprised at how accessible the downtown business community is to our hotel and, yet, we are located in a quiet, very upscale business park area close to restaurants, shopping and entertainment! Please do allow us to serve you as our guest upon each occasion your travels have you back this way!!
5 out of 5
Recommended
for Couples
by Andreafrom Ohio

Great Stay!

Posted Jan 5, 2015 on Hotels.com
IT was for a New Year's Eve Get away and it was perfect. We were able to save money by buying breakfast and cooking it there before we left for the days. Very homey and great customer service atmosphere. I recommend this stay for anything. Brentwood is a very upscale neighborhood and I would say a very safe feeling neighborhood as well. I recommend this to anyone.
Comment from Hotel Management
Mar 14, 2015 by Gil, Hotel Management
HAPPY NEW YEAR!! And, THANK YOU, very much, Andrea, for taking the time to post your comments regarding your Get-Away!! We could not be more delighted with the opportunity you gave us to serve you as our guest, and hope that we will see you back with us many, many times before next New Year's Eve!!! It is AWESOME having you with us!! Wishing you all the best during the coming year!!
5 out of 5
Recommended
for Everyone
by A verified traveler

Everything was great

Posted Dec 9, 2014
Pros: quite
Location: great location
Quite hotel, nice staff and everything was great!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Comment from Hotel Management
Dec 12, 2014 by Gil, Hotel Management
Thank you so much! We could not be more pleased with your lovely comments regarding your recent stay with us, and are in hopes that you will return again soon! It gives us great pleasure to serve you as our guest at any time opportunity allows!! Happy Holidays!!!
3 out of 5
Recommended
for Business Travelers
by Kristopherfrom Columbia, MO

Great location, average extended-stay hotel

Posted Nov 16, 2014 on Hotels.com
Average hotel in a nicer commercial park area. Good freeway access to Nashville, and lots to see, do, and eat locally in Brentwood, Franklin, and other suburbs. Room was fairly comfortable, but both the room and the facility could have used a thorough cleaning. This is an extended stay hotel so you have a little kitchen in each room. However, they only provide housekeeping service once a week. It's a trade off. I would likely stay here again if I visit the Nashville area for more than a few days.
Comment from Hotel Management
Jan 24, 2015 by Gil, Hotel Management
Thank you for taking the time to share your thoughts regarding your recent stay with us, Kristopher, sir! It reads as though you did, indeed, recognize the many nice features we offer our guests..."nicer commercial park area...good freeway access...lots to see, do an eat...", all good features for those seeking a suitable destination hotel. I would be remiss if I didn't acknowledge, equally so, that we are, indeed, an extended stay business model, and therefore, aside from our guestroom features including full kitchens, our housekeeping model is weekly, with needed refreshes on call. This labor model allows us to keep our guestroom rates economically affordable and, equally importantly, allows greater privacy for our guests who are residing here for periods of time, sometimes weeks upon weeks. Nonetheless, we do hope that you will again allow us to serve you as our guest when opportunity has you back in this area!! We do most sincerely appreciate your loyalty and support of Candlewood Suites.
3 out of 5
Recommended
for Business Travelers
by A verified traveler

This traveler left a rating score only Posted Nov 12, 2014 on Hotels.com