Ratings based on 743 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
94% of guests recommend
4.2 Room cleanliness
4.2 Service & staff
4.2 Room comfort
3.9 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great hotel great price

Posted Jul 30, 2015
Great room; close to downtown; excellent staff. When the taxi was late due to a bad storm the staff gave us a ride to our dinner destination. We would stay there again in a second.
3 out of 5
Recommended
for Everyone
by A verified traveler from Shropshire England

Convenient to Town Centre

Posted Jul 27, 2015
Good shuttle to Centre of Town and friendly staff - decoration a little tired
3 out of 5
Recommended
for Everyone
by A verified traveler from Nebraska

OK hotel, not such a good location

Posted Jul 27, 2015
Pros: Staff was mainly nice and friendly. Prices of the food from the bar were reasonable for a hotel.
Cons: Elevators were slow. Ice machines and vending machines had been removed from several floors and not replaced.
Location: A short cab ride to downtown but nothing but a convenience store within walking distance.
This hotel specifies "downtown" and I guess you can call it that. I was expecting it to be more downtown than it really was. It really isn't in the best of neighborhoods. I wouldn't walk to the downtown attractions because of the part of town you had to walk through to get there. If you are heading at the stadium it is really close, but I probably wouldn't feel comfortable walking to it. Most all the staff was nice and friendly. There were a couple maintenance type people that were rude. But overall the staff was friendly and helpful.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice

Posted Jul 26, 2015
Close to everything. Bar and breakfast were great!! Staff eager to help, very friendly.
2 out of 5
by A verified traveler from Henderson, KY

Disappointed

Posted Jul 25, 2015
Hotel was beautiful on main level, totally fantastic staff. Breakfast was unbelievable!!! Everything you could have wished for was on the breakfast counter. But, The beds were awful, sinking in the middle. Room coffee, don't bother to perk it. So nasty it didn't even taste like coffee; crazy considering the cost we paid for the room. Pool was very nice-saltwater. Security was very good, and the shuttle was great. What makes this hotel is the staff! I can't say how wonderful they were to us!
5 out of 5
Recommended
for Everyone
by A verified traveler

Accommodating and friendly staff

Posted Jul 24, 2015
Our family was very pleased. Hotel location is perfect. Just a short walk to downtown. They offer a free shuttle downtown as well. Our neighbors were loud and 3 minutes after reporting we never heard them again. Very satisfied mother of 2 sleeping kids. Excellent experience.
5 out of 5
Recommended
for Everyone
by A verified traveler from Louisville

Great Place

Posted Jul 22, 2015
Staff was friendly and prompt. Rooms were clean and modern. Would definaty stay here again!
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 20, 2015
Great staff! Very clean, quiet and breakfast was very good. The only thing is I wish there was more retail shops around the hotel.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 15, 2015
Hotel staff were great. They helped us figure out how to get to the many locations we wanted to visit.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice,clean and presentable

Posted Jul 13, 2015
Very please and impressed with location to downtown, shuttle and taxi services. Staff , bar and pool was very nice too.