All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Weve never stayed in a hotel where the "heated pool" came close to feeling like it was heated, until now. The kids loved that they could jump right in and play.
Patty
Stayed 1 night in Mar 2024
Response from Guest Services on Mar 28, 2024
Your review made our day, Patty. We’ve passed your comments on to our team so they can enjoy the good vibes. Comments like yours make our work worthwhile. We love that you enjoyed your stay with us and found the indoor heated pool to your and your family's liking. We couldn’t do what we do without great guests like you! Thanks for choosing to stay with us, we can’t wait to see you again!
We’ve passed your wonderful review on to our team. Thanks so much for taking the time to leave a review about your recent stay with us. Our guests’ feedback guides our business and helps us keep improving the service we provide. We look forward to delivering another excellent experience to you next time you visit us. Thanks for choosing to stay with us!
8/10 Good
Marc
Mar 4, 2024
Liked: Cleanliness, staff & service
One word: "aging". No USB ports in rooms...but plenty of open wall and lamp sockets. Typical biscuit 'n' gravy, eggs 'n' sausage breakfast. Well presented and clean. Staff were very nice, efficient, helpful. Ill be back next year.
Marc
Stayed 4 nights in Feb 2024
Response from Guest Services on Mar 5, 2024
Thank you for taking the time to leave us a review regarding your recent visit with us. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Thank you again for leaving us a review.
10/10 Excellent
Dominic
Feb 29, 2024
Dominic
Stayed 1 night in Feb 2024
Response from Guest Services on Mar 22, 2024
We really appreciate you taking the time to leave us your 5-star review. It means a lot to the whole team, and we’d love to have you back very soon.
2/10 Terrible
Mary
Feb 29, 2024
Mary
Stayed 1 night in Feb 2024
Response from Guest Services on Mar 22, 2024
Thank you for taking the time to leave us a review. We are sorry to see that you rated us 1 star since you didn't have the opportunity to stay with us. I did see we processed a full refund and waived the cancellation fee for your reservation. We would love to know what we could have done better for you.
Thank you so much for taking the time to leave us a review regarding your recent stay with us. We are so happy to hear that you enjoyed your stay with us. The staff and I thank you for your kind words. We hope to see you again in the future.
10/10 Excellent
Doris
Traveled with family
Feb 16, 2024
Liked: Property conditions & facilities
Great breakfast, comfortable bed, enough outlets to plug in all of my chargeable devices
Doris
Stayed 1 night in Feb 2024
Response from Guest Services on Feb 17, 2024
Thanks so much for your review, Doris. We love getting feedback about our guests' stays and take pride in our customer service. Please get in touch if there is anything else we can do to make your day.
Thanks for the 5-star review, Hunter. You made our day! We look forward to making your day again real soon.
10/10 Excellent
Jill
Feb 14, 2024
Jill
Stayed 1 night in Feb 2024
Response from Guest Services on Mar 22, 2024
We really appreciate you taking the time to leave us your 5-star review. It means a lot to the whole team, and we’d love to have you back very soon.
10/10 Excellent
Ashok
Feb 13, 2024
Ashok
Stayed 1 night in Feb 2024
Response from Guest Services on Mar 22, 2024
We really appreciate you taking the time to leave us your 5-star review. It means a lot to the whole team, and we’d love to have you back very soon.
8/10 Good
Monica
Feb 12, 2024
Liked: Property conditions & facilities
Monica
Stayed 1 night in Feb 2024
Response from Guest Services on Feb 13, 2024
We’ve passed your wonderful review on to our team. Thanks so much for taking the time to leave a review about your recent stay with us. Our guests’ feedback guides our business and helps us keep improving the service we provide. We look forward to delivering another excellent experience to you next time you visit us. Thanks for choosing to stay with us!
We’ve passed your wonderful review on to our team. Thanks so much for taking the time to leave a review about your recent stay with us. Our guests’ feedback guides our business and helps us keep improving the service we provide. We look forward to delivering another excellent experience to you next time you visit us. Thanks for choosing to stay with us!
We’ve passed your wonderful review on to our team. Thanks so much for taking the time to leave a review about your recent stay with us. Our guests’ feedback guides our business and helps us keep improving the service we provide. We look forward to delivering another excellent experience to you next time you visit us. Thanks for choosing to stay with us!
Thanks, Kwanghoe for your review regarding your recent stay with us. Your feedback is very important to us. Rest assured that we use your comments to continually improve to provide the most enjoyable experience for our guests. Thank you again for leaving us a review.
Thank you so much for leaving us a review regarding your recent stay with us. We are so happy to hear that you enjoyed your stay with us. We hope to see you again soon!
10/10 Excellent
Allen
Feb 2, 2024
Allen
Stayed 1 night in Feb 2024
Response from Guest Services on Mar 22, 2024
We really appreciate you taking the time to leave us your 5-star review. It means a lot to the whole team, and we’d love to have you back very soon.
Very nice place and very accommodating during winter storm
John
Stayed 1 night in Jan 2024
Response from Guest Services on Jan 18, 2024
Thanks for the 5-star review, John. You made our day! We look forward to making your day again real soon.
10/10 Excellent
John
Jan 14, 2024
John
Stayed 1 night in Jan 2024
Response from Guest Services on Feb 7, 2024
Thanks, John for your great review regarding your recent stay with us. We’ve passed your kind words on to our team. The team and I are passionate about providing all of our customers with outstanding experiences and they’ll be delighted to know they hit the mark with you. Thank you again for leaving us a review.
Response from Melissa Parker General Manager on Jan 9, 2024
Melody,We appreciate your business and for taking the time to do the review, this is very encouraging for our TEAM to see these. We look forward to having you stay with us again in the future.
Response from Melissa Parker General Manager on Jan 9, 2024
Kathryn,Thank you for the kind words, It is always encouraging for our TEAM to see what our guest have to say. We look forward to your next visit.
6/10 Okay
Husna, bellevue
Business traveler
Jan 2, 2024
Liked: Staff & service
Disliked: Cleanliness
The hotel room was dirty. The sink had hair and other food items in it. The toilet has pee stains and was not cleaned. The room was ok. Overall I would not stay here again.
Husna
Response from Guest Services on Jan 8, 2024
Thank you for taking the time to leave us a review regarding your recent visit with us. Your feedback is very important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. Thank you again for leaving us a review.
10/10 Excellent
Les, Eureka
Dec 31, 2023
Les
Stayed 1 night in Dec 2023
Response from Guest Services on Jan 1, 2024
Thanks for the 5-star review, Les! You made our day! We look forward to making your day again real soon.
10/10 Excellent
Dawn, Livingston
Dec 31, 2023
Dawn
Stayed 1 night in Dec 2023
Response from Guest Services on Jan 1, 2024
Thanks for the 5-star review, Dawn! You made our day! We look forward to making your day again real soon.
10/10 Excellent
Kevin
Dec 30, 2023
Kevin
Stayed 1 night in Dec 2023
Response from Guest Services on Jan 20, 2024
We really appreciate you taking the time to leave us your 5-star review. It means a lot to the whole team, and we’d love to have you back very soon.
Thanks for the 10 stars, Melinda! Your review is a great way to let us know we’re on track to making our guests smile! We appreciate you taking the time to give your feedback and look forward to seeing you again in the future.
Thanks for the 10 stars, Mike! Your review is a great way to let us know we’re on track to making our guests smile! We appreciate you taking the time to give your feedback and look forward to seeing you again in the future.
10/10 Excellent
David
Dec 29, 2023
David
Stayed 3 nights in Dec 2023
Response from Guest Services on Dec 31, 2023
Thanks for the 10 stars, David! Your review is a great way to let us know we’re on track to making our guests smile! We appreciate you taking the time to give your feedback and look forward to seeing you again in the future.
Thanks for the 10 stars, Tim! Your review is a great way to let us know we’re on track to making our guests smile! We appreciate you taking the time to give your feedback and look forward to seeing you again in the future.
6/10 Okay
Erica
Dec 28, 2023
Liked: Staff & service
It was a great hotel to stay at. Staff was very friendly, and it was clean. Hotel needs an upgrade and a few touch ups. A little uncomfortable with the location and surrounding hotels. Great breakfast, nice and hot. I did find a couple of long hairs in my towels but besides these minor things, I really enjoyed my stay.
Erica
Stayed 3 nights in Dec 2023
Response from Guest Services on Dec 28, 2023
Thank you for taking the time to leave us a review regarding your recent visit with us. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Thank you again for leaving us a review.
Great breamfast, very clean, great staff at front desk. Wonderful evironment and just a great stay. Pool was great, hot tub was perfect after a long drive.
Margarita
Stayed 1 night in Dec 2023
Response from Guest Services on Dec 28, 2023
We’ve passed your wonderful review on to our team. Thanks so much for taking the time to leave a review about your recent stay with us. Our guests’ feedback guides our business and helps us keep improving the service we provide. We look forward to delivering another excellent experience to you next time you visit us. Thanks for choosing to stay with us!
8/10 Good
Leon
Dec 28, 2023
Great breakfast. Clock didn’t work. Comfortable beds. Fridge door didn’t close properly.
Leon
Stayed 5 nights in Dec 2023
Response from Guest Services on Jan 31, 2024
Thanks so much for taking the time to leave a review about your recent stay with us. Our guests’ feedback guides our business and helps us keep improving the service we provide. We look forward to delivering another excellent experience to you next time you visit us. Thanks for choosing to stay with us!
The receptionist when we arrived was very nice and very efficient at checking us in.
Dan
Stayed 1 night in Dec 2023
Response from Guest Services on Dec 28, 2023
Thank you so much for taking the time to leave us a review regarding your recent stay with us. We are so happy to hear that you enjoyed your stay with us. The staff and I thank you for your kind words. We hope to see you again in the future.
The beds in the hotel were HORRIBLE. They were box springs and VERY uncomfortable! I slept on the couch instead of the 2 queen beds that were in thw room. The curtains were VERY dirty and stained. There was also, a red substance on the bathroom doorknob that looked like blood. I travel and stay in hotels a lot and this hotel was by far the worst one yet. Will not stay there again next year for Christmas.
Anthony
Stayed 3 nights in Dec 2023
Response from Melissa Parker General Manager on Dec 27, 2023
Anthony,I am sorry to see that you had so many issues and since you had been here for multiple nights, we had no indication of any issues prior to the review. Had we been informed of any problems we could have addressed this immediately.
Excellent hotel. Clean , friendly staff, great pool and hot tub. Breakfast was very good too.
Scott
Stayed 1 night in Dec 2023
Response from Guest Services on Dec 24, 2023
Hearing how much you loved your stay has brightened up our day! Thanks for the great review you left us Scott and for choosing to stay with us! We can’t wait to have you stay with us again!