Ratings based on 395 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
95% of guests recommend
4.6 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler from Kentucky

Close to Opry Mills, easy to get back to downtown

Posted Jun 14, 2015
Cons: The WIFI is terrible, the business center computers were slow, no complementary breakfast unless you paid for an upgraded room.
Location: Opry MIlls shopping, downtown Nashville very easy to get to from the hotel
The staff was extremely helpful and friendly. The hotel and rooms are very clean. The lounge area is nice if you have several people in your group but the food is expensive.
5 out of 5
Recommended
for Everyone
by A verified traveler from Tennessee

Nice Hotel Close to Airport

Posted Jun 12, 2015
Pros: Everything.
Cons: Nothing
Location: Close to airport and restaurants.
This was a really nice hotel, reasonably priced, clean, comfortable bedding, and close to the airport and restaurants. We will definitely stay again. They have shuttle service to the airport which is a nice benefit.
5 out of 5
Recommended
for Everyone
by A verified traveler from Alabama

Pretty hotel, friendly staff

Posted Jun 8, 2015
Rooms were fairly spacious and comfortable. No cleanliness issues noted. Pool courtyard was gorgeous and there was plenty of room to lounge even though the hotel was full. Staff was friendly and efficient. The hotel is somewhat out of the way from the downtown area but we were ok with that due to the price of staying closer to town. Overall a nice hotel for a good value!
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 26, 2015
the beds were great. Best I have ever slept on. Quiet rooms. Great place to stay. Little pricey though.
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 24, 2015
the hotel was very nice. The only bad thing was the pool was closed
4 out of 5
Recommended
for Everyone
by A verified traveler from Edmonton, AB

Nice, clean hotel

Posted May 24, 2015
Pros: The rooms were clean and it was quiet
Cons: The restaurant being open longer hours
Location: Close to the airport
I would have liked to have been advised when I checked in about the hours of the restaurant being closed as there is nothing else really close by.
4 out of 5
Recommended
for Everyone
by A verified traveler from louisville ky

Nice hotel close to airport

Posted May 18, 2015
Checkout staff seemed confused and untrained, but everyyhing else including hotel shuttle was great.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 10, 2015
Great place to stay. Clean, comfortable. Location was good for us. Was picked up at front door for tour.
4 out of 5
Recommended
for Everyone
by A verified traveler from Sugar Hill GA

Nice hotel

Posted May 3, 2015
Room was a nice size and very clean. The beds though were not very comfortable. We woke up with sore backs. Probably would be fine if you weren't used to a firmer mattress.
5 out of 5
Recommended
for Everyone
by A verified traveler from Memphis, Tennessee

Exceeded Expectations!

Posted Apr 28, 2015
I enjoy staying at the Penninsula Hotel and a Ritz Carlton. This property is a stellar value for the services provided. Great onsite Bistro and bar. Epic front desk staff. I will return!!
Comment from Hotel Management
May 19, 2015 by Leslie, Hotel Management
Thank you for your comments! I will be sure to share the with team. See you again soon!