Ratings based on 889 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
93% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Alabama

Comfortable, good location, free shuttle

Posted Nov 24, 2014
Pros: The Starbucks in the lobby, shuttle, and very friendly staff - from the moment we got out of the car to checkout, everyone was so helpful.
Cons: Room was a little outdated and a small refrigerator would be nice. There was little to no counter space in the room we were in.
Location: Walking distance to almost anything downtown, Broadway and restaurants.
Overall it was a good stay. Nice staff, quiet and comfortable room, good location, and a free downtown shuttle. It is only 4-5 blocks to Broadway. Starbucks in the lobby. Although it was not needed, we received a handicap room. It would have been nice to be asked, as I generally prefer a regular room due to lack of counter space in the bathroom.
2 out of 5
by A verified traveler

Check Your Invoice

Posted Nov 19, 2014
Pros: Location - was GREAT for a football game at LP Field ... and very close to the heart of the downtown (Music) district.
Cons: Bathrooms need updating.
Location: See Above ... just an excellent location.
We were pleased with the Hotel itself, but what a surprise when we checked the invoice and they tried to overcharge us $832.00 for a three-night stay!.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Springfield, MO

Great downtown stay

Posted Nov 17, 2014
Had a great weekend stay for a birthday celebration. Hotel staff very friendly and accommodating not that we needed much. 4 of us in a room. Might mention they put us in a handicap accessible so it was roomy. Fridge and microwave. Not a great view but didn't really bother any of us. Perfect location to downtown activities. Shuttle will take you down for free. Short wait. Taxis are easy and cheap. The valet staff were friendly and gave us tips for going out and eating. We make friends wherever we go so we enjoyed the friendly manners of everyone. We didn't eat at the hotel so can't comment but it seemed pricey as they usually are.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Florida

Good Location

Posted Nov 7, 2014
Pros: Proximity to downtown
Cons: The shower drain was really slow.
Location: Very close to everything in downtown.
We were in town for the CMA's so the hotel was in the perfect location to downtown. Staff was helpful and friendly. Only down fall was the shower drained really slow, but besides that it was perfect. Would recommend it to others.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Nov 3, 2014
Pros: Nice hotel, clean room, lovely staff, centrally located
Cons: none
Location: I went to see a concert at War Memorial Auditorium. The hotel was only .2 miles from the venue, and was in an area safe enough to walk.
Nice hotel, clean room, lovely staff, centrally located
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Oct 27, 2014
beds need replacing . . . wifi was not functioning, so I moved rooms . . . still intermittent . . . overall impression is a dated facility in need of a redo
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Marion, Indiana

Fun trip to downtown Nashville!

Posted Oct 27, 2014
Pros: Beautiufl hotel with friendly, helpful staff! Good food at the bar!
Cons: the bathroom needed more lighting, the tub was slow to drain
Location: Very close to Broadway, the heart of downtown Nashville! Within walking distance to so many things to do!
The valet was very helpful and checkin was simple! Enjoyed the walk to nearby Broadway! Love the night life of this town!
3 out of 5
Recommended
for Everyone
by A verified traveler

Downtown Nashville on the Uphill

Posted Oct 13, 2014
Hotel was ready with warm cookies and a team supportive atmosphere when we came in for the NFL game. It was fairly clean, very small bathroom and unfortunately not much immediately around the hotel. Parking was only available via valet. Broadway were all the action was was not a far walk away, but your return back was a steep uphill.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Oct 6, 2014
It was a nice hotel very close to every thing. Staff was very nice the room was a bit small
3 out of 5
by A verified traveler

Excellent location

Posted Sep 30, 2014
Pros: Curb side staff.
Cons: Cleanliness.
Hotel was not very clean. Inconsistency between staff members. Room was not very clean, phone was broken and there was no fridge.