Ratings based on 996 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
92% of guests recommend
4.3 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.1 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler

Close to the Nashville action

Posted Jul 27, 2015
We saw Rhyman, Broadway, CM Museum, and taxied to G O Opery.
4 out of 5
Recommended
for Couples
by A verified traveler

Nice, close enough to Broadway

Posted Jul 27, 2015
Pros: Staff was nice. Starbucks in the hotel
Location: 3 blocks from Broadway. Easy walk. Felt safe in the area. 15 mins from airport
Nice hotel, check in super easy, cookies were great!
3 out of 5
by A verified traveler

Disappointed in the location.

Posted Jul 25, 2015
Pros: The staff.
Location: Not happy with the location.
Check in was delayed. Needed to get a manager involved to get a room. I got stuck in the bathroom because the door knob fell off. Internet access was terrible. On our last full day at the hotel, our room was never cleaned even though we asked three times to have our room cleaned.
4 out of 5
Recommended
for Everyone
by A verified traveler

Close to the downtown area.

Posted Jul 20, 2015
The hotel as nice and had an overall great experience. The only thing I wished the room had was a small fridge.
5 out of 5
Recommended
for Everyone
by A verified traveler from Atlanta, GA

Nice Hotel.

Posted Jul 20, 2015
Pros: Convenient to all destinations.
Cons: Live Music during happy hour would be nice.
Location: Printer's Alley was great. Really enjoyed Bourbon Street Blues & Boogie Bar. The Echoes of Nashville walking tour was wonderful.
Saturday morning at 5:30 AM there were some rowdy guests in the hallway but that was out of the hotel's hands.
4 out of 5
Recommended
for Everyone
by A verified traveler

Great location

Posted Jul 20, 2015
Lovely hotel and very friendly staff. Rooms were take too. The only things I was disappointed in was the pool.
2 out of 5
by A verified traveler

Average Hotel Will Empty Your Wallet

Posted Jul 19, 2015
This hotel could have been wonderful, but I was disappointed after paying a discounted rate of almost $300 dollars for one night to find the hotel nickel and dimed your money away. Wifi was $10, mandatory valet was $30(and we waited almost 40minutes to be let out of the car), the AC did not work and a fan was extra charge. The shower had mold and mildew on the ceiling. I could have had a better experience at a $60 motel that offers free wifi and continental breakfast. Was wanting a special weekend and the hotel was very upsetting.
4 out of 5
Recommended
for Everyone
by A verified traveler from Butler, PA

Nice hotel, walking distance downtown Nashville

Posted Jul 19, 2015
Pros: Location and cleanliness
Location: Walking distance to downtown Nashville, all the bars and restaurants
We stayed two nights in July 2015 at the Double Tree. The location is SO CLOSE to Broadway and all the fun of Nashville. Hotel and rooms were very clean. Bedding was very comfy. The free wifi worked just fine too. So we didn't upgrade to the paid wifi. Lorenzo at the front desk was extremely helpful when we decided to stay two nights instead of one. The hotel charges $30 to park but there is a public parking garage within a few feet and we parked there for $20 a day and then, also avoided the valet service. $10 is $10. We would definitely stay again if we head back to Nashville.
2 out of 5
by A verified traveler

Rude bellhop

Posted Jul 16, 2015
40 minutes to get vehicle from hotel's parking. Wrong vehicle initially brought down
2 out of 5
by A verified traveler from Panama City Beach, FL

Money down the drain

Posted Jul 15, 2015
My reservation through Expedia stated I would have a microwave and refrigerator. When I Checked in to the room and nothing. Management stated none of their rooms have this amenity , or any other for that matter. These are the 2 reasons I picked this hotel.Only perk is Starbucks in lobby and not worth the matter. Very disappointing. They are however,very nice when apologizing .