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Reviews of Motel 6 White House, TN

2 out of 5
Motel 6 White House, TN
340 Hester Dr, White House, TN

Reviews

7.2

Good

Rating 10 - Excellent. 183 out of 681 reviews" "
Rating 8 - Good. 224 out of 681 reviews" "
Rating 6 - Okay. 118 out of 681 reviews" "
Rating 4 - Poor. 84 out of 681 reviews" "
Rating 2 - Terrible. 72 out of 681 reviews" "

7.0/10

Cleanliness

8.0/10

Staff & service

6.2/10

Amenities

7.0/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

Kathleen

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Quiet clean
Stayed 1 night in Apr 2024

8/10 Good

Taylor

Stayed 1 night in Apr 2024

8/10 Good

David Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Apr 2024

8/10 Good

Anna

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
We always stay when we're in town. Just a little problem with someone and a baseball bat but it was taken care of quickly.
Stayed 2 nights in Apr 2024
Response from Brand Experience Team on Apr 17, 2024
Hi Anna, We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs.Natalie #Team6

10/10 Excellent

Susanna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It met our needs for passing through. Price was fair for accommodation. Good overnight stay.
Stayed 1 night in Mar 2024
Response from Brand Experience Team on Apr 17, 2024
Hi Susanna, We’re glad you enjoyed your stay! Come back real soon. Until then, we’ll leave the light on. For You.Natalie #Team6

2/10 Terrible

howard

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Cover had burn holes from cigarettes. Sheets stained and dirty. Couple outside fighting and kids in the room above stomping around. Had a door from an adjoining room that wouldn’t shut properly. People hanging around in the parking lot at all hours of the night.
Stayed 1 night in Mar 2024
Response from Nancy Y. on Apr 2, 2024
We're sorry to hear that we fell short of your expectations during your recent stay. We apologize for any aggravation you had and appreciate you sharing your experience with us. We hope you’ll give us another chance in the future to make it a great stay for you.Nancy Y.#Team6

10/10 Excellent

Shelby

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Convenient location and great friendly staff!
Stayed 1 night in Mar 2024
Response from Brand Experience Team on Mar 19, 2024
Hi Shelby, We’re so grateful to you for sharing your comment with us. We’re so glad you had a great stay, and we appreciate your kind words regarding the excellent service provided by our staff. We hope to have the pleasure of welcoming you back soon for another enjoyable experience. Safe Travels!Natalie #Team6

8/10 Good

Anna

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Had an issue with another guest but was resolved by management. We will stay there again if the need arises. Will not stay on ground floor again though.
Stayed 2 nights in Feb 2024
Response from Brand Experience Team on Feb 20, 2024
Hi Anna, We are glad you had a great experience and appreciate your feedback! Maz K.#Team6

10/10 Excellent

Marshall

Liked: Staff & service, amenities, property conditions & facilities
Easy access plenty dining options
Stayed 1 night in Jan 2024
Response from Nancy Y. on Jan 16, 2024
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

8/10 Good

Patricia

Stayed 1 night in Jan 2024

10/10 Excellent

Harvey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice people and place. Will be coming back soon
Stayed 1 night in Dec 2023
Response from Nancy Y. on Jan 2, 2024
Thank you for taking time to share your review with us. We're happy to hear the stay was great and appreciate you recognizing the great service provided by our staff. We hope to see you soon, Safe Travels! Nancy Y.#Team6

8/10 Good

Patricia

Stayed 1 night in Dec 2023

10/10 Excellent

Jerry, Winona

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy and peaceful check in and stay.
Stayed 1 night in Dec 2023
Response from Nancy Y. on Jan 2, 2024
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6

6/10 Okay

Timothy

Traveled with partner
Liked: Staff & service, property conditions & facilities
Disliked: Amenities
The bed was pretty good as well as a decent TV. There was a good channel selection which was nice. There was a small refrigerator but no microwave or coffee maker. There was soap but no shampoo. The location was easy to get to, and there was a McDonald's and waffle house right across the street. There was also a Walmart within walking distance.
Stayed 2 nights in Dec 2023
Response from Brand Experience Team on Dec 26, 2023
Hi TimothyThank you, we really do love getting such positive feedback! We’re glad your experience was a good one and hope to see you again real soon. Lilith#Team6

8/10 Good

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Overall nice. Lots of restaurants close.
Stayed 1 night in Nov 2023
Response from Nancy Y. on Dec 5, 2023
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6

6/10 Okay

Kathy

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I realize this is an older motel it's been there forever but!!! It was filthy, it had wooden floors there was a spot on them and my husband took a paper towel and wiped it up and then started wiping in a bigger circle, this was only after we had just walked in, the paper towel came awAy black. The floor was filthy. The bed seemed like a roll away or something , you couldn’t move without it making loud scraping and squeaking noise's. . As for extras there qere none. Just a small refrigerator.
Stayed 1 night in Nov 2023
Response from Nancy Y. on Dec 5, 2023
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

2/10 Terrible

Dung

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

8/10 Good

Stacey

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

2/10 Terrible

Richard

Business traveler, Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Killed 3 roaches with-in the first 30 minutes after check-in.
Stayed 4 nights in Nov 2023
Response from Brand Experience Team on Nov 20, 2023
Hi Richard,We're sorry to hear that you didn't enjoy your recent stay and would like to apologize that your experience wasn’t as good as it could’ve been. We’d love the chance to make it up to you, so hoping to see you again soon.Lilith#Team6

10/10 Excellent

Kenneth

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2023

4/10 Poor

donald

Traveled with group
Liked: Cleanliness, staff & service
Disliked: Room comfort
beds were very hard, no microwave in room.
Stayed 1 night in Oct 2023
Response from Nancy Y. on Nov 6, 2023
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

10/10 Excellent

Michelle

Stayed 4 nights in Oct 2023

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were clean, nice & quiet location.
Stayed 1 night in Oct 2023
Response from Brand Experience Team on Oct 31, 2023
Hey Kenneth, thanks for taking time to share your review. We appreciate your support.Lilith#Team6

2/10 Terrible

Phantom

Disliked: Cleanliness, staff & service, amenities
Was eating dinner in my room and a freaking cockroach was crawling on my bed.
Stayed 2 nights in Oct 2023
Response from Brand Experience Team on Oct 31, 2023
Hi Phantom,We apologize that your recent stay wasn’t a great one. We hope you’ll give us another chance in the future.Lilith#Team6

6/10 Okay

Cristela, Marshall

Liked: Staff & service
Stayed 1 night in Oct 2023

4/10 Poor

Sergio

Disliked: Cleanliness, amenities, property conditions & facilities
It seemed they used a dirty mop to clean the floor, lacking condiments, stained pillows, and room needs updating and repairs - to include fixing the front door security latch.
Stayed 1 night in Oct 2023
Response from Brand Experience Team on Oct 31, 2023
Hi Sergio,We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

6/10 Okay

Debbie, Brighton

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities
No microwave/coffee/hair dryer in room. Room has basic wipe down but could see in corners and walls it was dirty. Housekeeping came by and we said we only needed towels, she said they only do bed sheets on certain days; so she wanted to do sheets too. Makes me think we may of been sleeping on dirty sheets. There were some sketchy people on the back side of the hotel so I may not of felt safe had I not been with my husband. This is definitely a get what you pay for hotel as it was a lot cheaper than others in town. It is nice that it is near several different food options even in walking distance.
Stayed 4 nights in Oct 2023
Response from Nancy Y. on Oct 17, 2023
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

8/10 Good

Derek

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

2/10 Terrible

David

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2023

10/10 Excellent

Benjamin

Stayed 2 nights in Sep 2023

8/10 Good

Ann

Stayed 1 night in Sep 2023

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023

10/10 Excellent

Daniel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For the price it’s great
Stayed 3 nights in Sep 2023
Response from Brand Experience Team on Sep 18, 2023
Hi Daniel,Thank you for the perfect rating!Lilith#Team6

8/10 Good

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice staff
Stayed 2 nights in Sep 2023
Response from Brand Experience Team on Sep 18, 2023
Hi James,Thank you for recognizing the great service provided by our staff. We hope to see you soon, Safe Travels!Lilith#Team6

4/10 Poor

Michelle

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Bed was comfortable enough, but got up in middle of night due to barking of a neighboring dog and went to go to bathroom and stepped in a big puddle! Seems the refrigerator sprung a leak. Management did nothing but say they’ll take care of it, no offer of discount or even a sorry! Just they’ll take care of it…. Looked like someone was trying to live in their vehicle in the back. Trash and all kinds of debris around the back.
Stayed 1 night in Sep 2023
Response from Brand Experience Team on Sep 12, 2023
Hi Michelle,Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. We hold ourselves to a high standard and plan to give this issue the attention it deserves. It’s valued guests like you who are always driving us to be better, and we appreciate you bringing this to our attention.Maz K.#Team6

4/10 Poor

Bradlee

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Served it's purpose
Served its purpose got a couple hours sleep got up washed my ass went home
Stayed 1 night in Aug 2023
Response from Nancy Y. on Sep 6, 2023
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6

2/10 Terrible

John

Traveled with family
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
First of all it was supposed to be all non-smoking. Well the first room they gave us smelled like someone just finished smoking a pack of cigarettes, and over half the outlets didn't work, water pressure washer very low. The second room was better, however the floors made the bottoms of our feet black from the filthy floors
Stayed 4 nights in Aug 2023
Response from Nancy Y. on Sep 6, 2023
Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. We hold ourselves to a high standard and plan to give this issue the attention it deserves. It’s valued guests like you who are always driving us to be better, and we appreciate you bringing this to our attention. Nancy Y.#Team6

10/10 Excellent

Vincent

Stayed 1 night in Aug 2023

10/10 Excellent

kathlyn, Aurora

Traveled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
This is the nicest Motel 6 in which I have stayed. The room was clean, large and updated. There was also a TV. The price was the lowest around, and not having to pay anything extra for my 2 dogs can't be beat. The town appeared safe. A number of fast food restaurants are within walking distance. I didn't look for nicer restaurants because of my pets, but online sites mentioned a few not too far away. Will stay there again if I am nearby.
Stayed 1 night in Aug 2023
Response from Brand Experience Team on Aug 29, 2023
Hi Kathlyn,Thank you, we really do love getting such positive feedback! We’re glad your experience was a good one and hope to see you again real soon. Lilith#Team6

8/10 Good

Keith

Liked: Cleanliness, staff & service, property conditions & facilities
A good cheap hotel. Is it perfect? No… but it also isn’t $200 a night. But it’s a safe, decently clean and has a reasonably comfy bed. For the price I was very pleased.
Stayed 1 night in Aug 2023
Response from Brand Experience Team on Aug 22, 2023
Hi Keith,We really do love getting such positive feedback! We’re glad your experience was a good one and hope to see you again real soon.Maz K. #Team6

10/10 Excellent

Tasha

Stayed 1 night in Jul 2023

8/10 Good

Joanne

Traveled with family
Liked: Staff & service, room comfort
Motel 6- White House, Tennessee
Check in was easy, the room was clean but had a musty smell, got used to it pretty fast. Sheets were clean, towels thread bare. Overall for a quick stop for the night, very comfortable
Stayed 1 night in Jul 2023
Response from Brand Experience Team on Aug 8, 2023
Hi Joanne,Thank you, we really do love getting such positive feedback! We’re glad your experience was a good one and hope to see you again real soon. Lilith#Team6

10/10 Excellent

James

Stayed 2 nights in Jul 2023

8/10 Good

Melanie

Traveled with partner, Traveled with pets
Liked: Staff & service
Lots of garbage, broken glass out behind. Very basic rooms. But was fine for the low price
Stayed 1 night in Jul 2023

8/10 Good

Joshua, Lewisville

Liked: Cleanliness, staff & service, property conditions & facilities
Clean rooms
Stayed 1 night in Jul 2023
Response from Brand Experience Team on Jul 26, 2023
Hi Joshua, Thank you so much for taking the time to leave us a positive rating - it's much appreciated! Kaur J. #team6

10/10 Excellent

james

Stayed 1 night in Jul 2023

10/10 Excellent

Luis

Stayed 1 night in Jul 2023