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The staff is very professional and the property is super well maintained.
Charles
Stayed 2 nights in Feb 2024
10/10 Excellent
Jackie
Traveled with family
Jan 3, 2024
Liked: Amenities
Very clean, staff friendly and helpful, and excellent location
Jackie
Stayed 2 nights in Dec 2023
8/10 Good
Grady
Traveled with partner
Jan 1, 2024
Liked: Cleanliness, staff & service
Disliked: Amenities
Staff was great. Property was in good cleanliness but needed remodeling. Pool was not open and the next door Courtyard pool was available for use. This was not convenient.
good space, functional and comfortable room, adequate breakfast variety; food staff was hard working. didn't get to use the indoor pool.
Gilbert
Stayed 1 night in Dec 2023
8/10 Good
Fayelyn
Traveled with group
Nov 27, 2023
Liked: Cleanliness, staff & service
It was convenient to our workshop venue. The price was right. It was clean. The breakfast was good. The pool, however was closed for maintenance. Our children were disappointed.
Rent here so my son could swim, spent considerably more than a place without an indoor pool and the pool was broken, no heating, they did say the part was coming in the next day. Very disappointed. Room and people were good.
The link from my reservation to allow me to remote check in did not work( error message). All the pasty reservations I have had ended in me needing to call the facilities directly. There is a gap between confirmation number and hotel web site.
Room was adequate for our overnight stay, nothing fancy. Room had a rather musty smell that we could have done without. Property was convenient for the Grand Ole Opry show that we attended.
We were there for the Taylor Swift Concert. They let us check in a few minutes early. The front desk clerk was friendly and helpful. We had everything we needed. Beds we’re comfortable and the towels were large and soft.
When we checked him, we were first told someone had checked in… I asked, did you card them the desk person called the room and no answer because that must be a mistake???? at any rate, then checked us in never did check out ID so service was poor. The hotel is old. The rooms are not great. Beds are horrible.