Ratings based on 813 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
97% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
by A verified traveler

A bit disappointing

Posted Oct 20, 2014
Pros: The pool
Cons: Breakfast cutlery
Location: Short walk to Broadway.
The customers service towards expedia customers was terrible. We were unable to move rooms without contacting the UK. There was no bar. The lifts were very slow. Breakfast was served on polystyrene plates and bowls and plastic knives and folks! One of the more expensive hotels in Nashville but did not seem worth it. Bed was comfy though. Overall OK but would not recommend.
5 out of 5
Recommended
for Everyone
by A verified traveler from NJ

Good value in the heart of Nashville

Posted Oct 19, 2014
Really friendly staff. Great breakfast. A really pleasant stay close to everything in Downtown Nashville.
4 out of 5
Recommended
for Everyone
by A verified traveler from Tasmania, Australia

On the doorstep of country & western music!

Posted Oct 19, 2014
Pros: We had a very comfortable and spacious room. with a very large and well appointed bathroom. The Manager of the hotel was outstanding.
Cons: The breakfast room is not a friendly space. It could be made more cozy. The airconditioning was too cold downstairs and too hot in my room
Location: A few mins.walk &the world of country & western music & honky tonks awaits you. The Hall of Fame is across the road. It's close to bars & restaurants.
Although the hotel was a bit on the expensive side, initially we were very happy with the standard/quality of our room, the hotel facilities as well as the location. Unfortunately, I had a few minor issues which I was not happy about. When I spoke to the Manager about my concerns his response was outstanding. I have never had such a positive experience when I've had to complain to management. Based on this alone, I would highly recommend staying at this hotel because management does everything it possibly can to rectify any issues and ensure guests are happy. Its obviously committed to the highest level of customer service possible. I'm impressed. PS: The staff are also very friendly and do whatever they can to help out.
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel

Posted Oct 16, 2014
Nice rooms and great location. Will stay again next year!
4 out of 5
Recommended
for Everyone
by A verified traveler from Kentucky

Nice hotel just 2 blocks from Broadway

Posted Oct 12, 2014
Pros: How close it is to Broadway - that is what you go to Nashville for!
Location: Close to all the action on Broadway. No need to drive if you have a little too much fun in the honky-tonks!
No issues; the hotel was full but quiet. The best part is that it is a 5 minute walk to Broadway. I've stayed in other hotels not as close and paid to park about that distance away. The breakfast buffet is average for hotels; they have good choices. The room was fine. We did get a room with a whirlpool but only half the jets worked; but it still felt good.
5 out of 5
Recommended
for Everyone
by A verified traveler from R

Nice hotel close to Country Music Hall of Fame

Posted Oct 10, 2014
Great buffet and friendly staff I enjoyed my stay.
5 out of 5
Recommended
for Everyone
by A verified traveler from rockwood mi

Wonderful hotel walked to downtown nasville

Posted Sep 28, 2014
The staff were excellent. The manager went above and beyond any expectations by recognizing our daughters 18th birthday. The hotel was clean, comfortable beds, godd fodd and amenities.
5 out of 5
Recommended
for Everyone
by A verified traveler from Wisconsin

Excellent hotel in a great location

Posted Sep 25, 2014
Pros: Beautiful room, excellent location of hotel, ease of parking, great breakfast in the morning, plus snacks that were available during the day.
Cons: nothing
Location: Walked a couple of blocks to the bars, restaurants, shopping. Country Music Hall of Fame/Museum was just across the street
Had limited time in Nashville, the hotel was in a perfect location to walk to the major things we wanted to see. The room was one of the best ones I have ever stayed in decor, cleanliness, extras.
4 out of 5
Recommended
for Everyone
by A verified traveler

Great location for downtown Nashville, TN

Posted Sep 14, 2014
Cons: The Bathroom in the room was missing some tile. The Valet parking was outside, not in the parking deck.
Location: Walking distance to Bridgestone Arena, restaurants and bars.
Pleasant staff. Great breakfast. I Enjoyed my stay. Well worth the cost.
5 out of 5
Recommended
for Everyone
by A verified traveler

Couple vacation

Posted Sep 13, 2014
Great location for entertainment area for a good price. Great breakfast.