Exterior

Reviews of Hampton Inn & Suites Nashville Downtown

3 out of 5
Hampton Inn & Suites Nashville Downtown
310 4th Avenue South, Nashville, TN

Reviews

8.6

Excellent

Rating 10 - Excellent. 561 out of 1005 reviews" "
Rating 8 - Good. 265 out of 1005 reviews" "
Rating 6 - Okay. 92 out of 1005 reviews" "
Rating 4 - Poor. 46 out of 1005 reviews" "
Rating 2 - Terrible. 41 out of 1005 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Michael

Business traveler
Bad bathroom design. Uncomfortable furniture. Unfriendly front desk staff.
Stayed 3 nights in Apr 2024

10/10 Excellent

Rebecca

Traveled with group
Liked: Staff & service, property conditions & facilities
We stayed for two nights for a girls’ weekend. It was a great location. It was close enough to the action without being too loud at night. The breakfast was good and served until 11. We would stay again if we come back to Nashville!
Stayed 2 nights in Apr 2024

6/10 Okay

Tiffany

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Haley

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed for a girls’ trip. Easy check in. Kind staff. Clean rooms
Stayed 4 nights in Apr 2024

10/10 Excellent

Joseph

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very clean close to attractions
Stayed 2 nights in Mar 2024

10/10 Excellent

Brian

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Great value.
Stayed 1 night in Apr 2024

10/10 Excellent

Brooke

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2024

8/10 Good

Mina

Liked: Cleanliness, staff & service, property conditions & facilities
Nice stay and would stay again. Only negatives were no self parking option and breakfast area was very congested.
Stayed 2 nights in Mar 2024

8/10 Good

Janice

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

6/10 Okay

Leanne

Traveled with family
Liked: Staff & service, amenities
Just okay
Stayed 1 night in Mar 2024

8/10 Good

Michael

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay. The provided breakfast offered a lot of variety. I felt $45 per day parking fee was a bit much. The hotel was very convenient walking distance to many of the downtown/Broadway attractions. I wouldn't hesitate staying there in the future.
Stayed 5 nights in Mar 2024

10/10 Excellent

Connor

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and close to downtown.
Stayed 3 nights in Mar 2024

8/10 Good

Samantha, Iron

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
This hotel is in the perfect location. Friendly staff and walking distance to many locations.
Stayed 4 nights in Mar 2024

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024

6/10 Okay

William

Traveled with partner
Requested 1st Fl months in advance of course none available- requested house keeping in two separate days never came either day - had to request towels at 10pm at night when returning at night- no toilet paper tissues - disappointing
Stayed 4 nights in Mar 2024

10/10 Excellent

Carina, Aurora

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024

10/10 Excellent

Jeffrey

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
it was a great location
Stayed 3 nights in Mar 2024

6/10 Okay

juliana

Traveled with group
Upon arrival the front desk did not give us all the info about the hotel or a map, we later got that when asking questions. The food staff wouldn’t fill up our water when we first asked because they said the front desk will give you water bottles, so we asked and the front desk said one water per person per stay, we had a 3 night stay. After that the food staff was helpful with water. The water pressure kept dropping every shower and would sometimes go off completely! That’s annoying. But breakfast was really good everyday and the hotel location is amazing.
Stayed 3 nights in Mar 2024

8/10 Good

David A.

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was extremely clean and comfortable. The staff was exceptional. Will definitely stay there again!
Stayed 2 nights in Mar 2024

8/10 Good

Kenneth, Prague

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value hotel, the location is good as it is walkable to all the places you’d want to visit. Friendly and helpful staff and a bonus for us was that breakfast was included in the rate so all good.
Stayed 2 nights in Mar 2024

10/10 Excellent

Mindee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay here. The room was spacious. Other than the demolition going on across the street, nothing to complain about.
Stayed 4 nights in Mar 2024

10/10 Excellent

Thomas

No free water all day
Stayed 4 nights in Mar 2024

8/10 Good

Sean, Forest City

Stayed 2 nights in Mar 2024

8/10 Good

Aleksey

Stayed 3 nights in Mar 2024

10/10 Excellent

Lisa

Traveled with partner
Liked: Amenities
The hotel was clean & walking distance to Broadway with all the honky tonks
Stayed 2 nights in Mar 2024

10/10 Excellent

Tom

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice property, great staff, service. A bit loud in the evenings with traffic on lower floor…. would do it again.
Stayed 2 nights in Mar 2024

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

4/10 Poor

Sylvia

Traveled with group, Traveled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Lets start with check-in, the latest check-in time I have ever known, but then the front desk lady seriously made us stand there and wait till check-in time on the dot, second lady came and sped up the process. She tried to explain that it is because Nashville is busy, I am sorry I have been to MANY major cities, that is terrible of an excuse. Again, the second lady who came after actually apologized for the inconvience which I was thankful for. The water pressure of the sink and the shower was rediculous, the explanation for that was because we were on the 5th floor, when I say we really did not take a proper shower for 3 days, it was terrible. The terrible parking situation, poor valet hustled hard to get cards in and out but that parking loop situation is awful.
Stayed 3 nights in Feb 2024

8/10 Good

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2024

10/10 Excellent

Russell

Liked: Cleanliness, staff & service
Stayed 3 nights in Feb 2024

6/10 Okay

John

Traveled with partner
Liked: Amenities
I wouldn’t say it was dirty but the room needed a deep clean. Around the sink and shower fixtures look as though they haven’t been attended to for quite some time. There were chunks of shower plastic missing. Not what I have experienced in higher end Hilton Hampton Inns.
Stayed 3 nights in Feb 2024

8/10 Good

Brigitte

Stayed 2 nights in Feb 2024

8/10 Good

Ronny

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Our room wasn’t ready in time for check in We had to wait for 25 minutes. Away from that it was OK.
Stayed 2 nights in Feb 2024

8/10 Good

Leisha, Las Vegas

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Loved the location to Broadway! The property is a little worn, needs some updating.
Stayed 2 nights in Feb 2024

8/10 Good

Chad

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall a solud hotel. Room could have been cleaner but wasn't awful. Was mainly the bathroom that needed a bit of attention. Convenient location was a bonus. Pleased with our stay.
Stayed 3 nights in Feb 2024

8/10 Good

Elias

Liked: Cleanliness, staff & service, amenities
Great hotel that’s across the street from the country music hall of fame; and only a two block walk from the Music City Strip on Broadway. My only complaint was that the bathroom faucet was super slow. But I would stay there again
Stayed 2 nights in Feb 2024

10/10 Excellent

Dan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The breakfast included was a bonus, great selection
Stayed 4 nights in Feb 2024

10/10 Excellent

Lori

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
clean and friendly
Stayed 3 nights in Feb 2024

10/10 Excellent

Kristin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to Broadway, CM Hall of fame, Bridgestone Arena.
Stayed 1 night in Feb 2024

10/10 Excellent

LISA, Pittsville

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the action of Broadway street. Rooms clean and comfortable.
Stayed 1 night in Feb 2024

10/10 Excellent

Ethan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

8/10 Good

michael a, Dubuque

Liked: Cleanliness, staff & service
Our room was clean but the shower head wasn't in good condition. Average at best for the bathroom.
Stayed 2 nights in Feb 2024

4/10 Poor

Mackenzie

Disliked: Property conditions & facilities
Stayed 2 nights in Feb 2024

10/10 Excellent

Devy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2023

10/10 Excellent

Dale

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
To much for parking
Stayed 2 nights in Feb 2024

8/10 Good

MICHEL, hialeah

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was excellent except the complementary coffee always was warm never hot.
Stayed 2 nights in Feb 2024

8/10 Good

Joe

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2024

10/10 Excellent

Joyce, Burkesville

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024

10/10 Excellent

Iran

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Jina at the front desk was absolutely amazing. Very accommodating and friendly. The whole staff was very nice and helpful. The breakfast was great. They had a full buffet with lots of variety and different options. Great great hotel and I highly recommend it!
Stayed 2 nights in Feb 2024

10/10 Excellent

Brittany

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to everything
Stayed 1 night in Feb 2024