Ratings based on 801 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
97% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.6 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler from rockwood mi

Wonderful hotel walked to downtown nasville

Posted Sep 28, 2014
The staff were excellent. The manager went above and beyond any expectations by recognizing our daughters 18th birthday. The hotel was clean, comfortable beds, godd fodd and amenities.
5 out of 5
Recommended
for Everyone
by A verified traveler from Wisconsin

Excellent hotel in a great location

Posted Sep 25, 2014
Pros: Beautiful room, excellent location of hotel, ease of parking, great breakfast in the morning, plus snacks that were available during the day.
Cons: nothing
Location: Walked a couple of blocks to the bars, restaurants, shopping. Country Music Hall of Fame/Museum was just across the street
Had limited time in Nashville, the hotel was in a perfect location to walk to the major things we wanted to see. The room was one of the best ones I have ever stayed in decor, cleanliness, extras.
4 out of 5
Recommended
for Everyone
by A verified traveler

Great location for downtown Nashville, TN

Posted Sep 14, 2014
Cons: The Bathroom in the room was missing some tile. The Valet parking was outside, not in the parking deck.
Location: Walking distance to Bridgestone Arena, restaurants and bars.
Pleasant staff. Great breakfast. I Enjoyed my stay. Well worth the cost.
5 out of 5
Recommended
for Everyone
by A verified traveler

Couple vacation

Posted Sep 13, 2014
Great location for entertainment area for a good price. Great breakfast.
5 out of 5
Recommended
for Everyone
by A verified traveler from Salzburg Austria

Super location downtown

Posted Sep 5, 2014
Pros: We were especially appreciative of the hotel staff. They were always extremely friendly and provided us with tons of tips and really good advice.
Cons: Can't think of anything...........
Location: Downtown location was super--right across the street from the Hall of Fame, 5 min. walk to Broadway with all the bars and music. Super!!
We usually try to stay in Hampton Inns when we travel as we know we can depend on them to be well located, clean, friendly, good breakfasts - all in all more than our money's worth. This Hampton Inn in Nashville was no exception to the rule. Super location, very friendly staff, very nice breakfast, not to mention the snacks at 4:00 pm. The front desk girls even offer to order pizza for us when it was too wet and stormy to go out to eat. This hotel really lived up to its reputation.
1 out of 5
by A verified traveler from Texas

Posted Aug 27, 2014
We check in to noise. the hotel was under construction. Came in the second they had stick sweet meatballs. Hot there were only napkins set out.took a plate from under the counter. was told this was not a meal only a snack.Four meat do not make a meal. None of the other guess would take any.at the end of the evening.the lady at the front decks . dumped them. I have never in my life been shouted at like in my life. I came for a convention and made sure that I told the 600 people. that was there to hear me speak.please do not use that hotel at all next year when meet again. Thank you.
3 out of 5
by A verified traveler from Liverpool, UK

Good location but being renovated

Posted Aug 27, 2014
Pros: Location and free coffee 24/7
Cons: Room decor updated
Location: Broadway only 2 blocks away with great Honky Tonks with the best live music anywhere!
The hotel location is great. It is right by the Country Music museum and only a couple of blocks from Broadway. While we were there (August 14) the downstairs part was being renovated so it meant that the breakfast area was very crowded with too few seats. Also, the rooms are a little dated although ours was very spacious. Staff were very friendly.
5 out of 5
Recommended
for Everyone
by A verified traveler from chicago

Awesome location

Posted Aug 26, 2014
The location of this hotel was awesome. It's within walking distance to the Country Music Hall of Fame as well as Broadway. It was pretty pricey considering the size of the room, but the bedding was comfy and the breakfast was great.
5 out of 5
Recommended
for Everyone
by A verified traveler from Ohio

Amazing customer service

Posted Aug 21, 2014
I cannot put into words how amazing the staff was. They went above and beyond to help our needs. You don't find people like them everyday. Amazing job!!!
5 out of 5
Recommended
for Everyone
by A verified traveler from NewJersey

Great Hotel in a Great Location

Posted Aug 20, 2014
Pros: Everything
Cons: Nothing
Location: It was walking distance to the major attractions
Had a Great time in Nashville and Hotel was part of the good time we had.