Ratings based on 571 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
93% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Sep 16, 2014
The pillows were too soft and not very comfortable. The staff made up for it and the shuttle down town was great.
3 out of 5
by A verified traveler

too far away from downtown

Posted Sep 14, 2014
Cons: Customer service
Could not even accommodate opening pool area at 630 am instead of 700 am Shuttle service poor & no shuttle to airport
5 out of 5
Recommended
for Everyone
by A verified traveler from Charlotte, NC

The best!

Posted Sep 8, 2014
Amazing customer experience. Went above and beyond in every aspect. Will use again and again!
5 out of 5
Recommended
for Everyone
by A verified traveler

Great time

Posted Sep 8, 2014
The front desk staff was outstanding. Benen and Danielle especially! The kitchen staff is very slow. Special shoutout to Edward tho.
4 out of 5
Recommended
for Everyone
by A verified traveler from Levittown, Pa

A Very nice experience

Posted Sep 6, 2014
Pros: see above
Cons: The restaurant served a limited menu. Truthfully, we didn't really enjoy the make your own pasta entree at all. Shuttle until 11
Location: There were many excellent restaurants within walking distance of the hotel.
My wife and I just returned home from a very pleasant 4 day stay at the Hilton Garden Inn. From beginning to end, we had a marvelous time. We came in on an early flight and were pleased to find that our room was ready. We had expected to have to wait until a 3 or 4 check-in time. All of the staff were cordial and eager to assist. Our room was very clean and comfortable. We did not rent a car so we used the shuttle often to get downtown. All of the drivers were courteous and prompt. One even offered us water. I got to use the pool and whirlpool one day and it was great. I had the entire room to myself. It was very relaxing. I only wish I had more time to use it again.
5 out of 5
Recommended
for Everyone
by A verified traveler from Toronto, Ontario, Canada

Nashville - the home of Greek Parthenon Replica

Posted Aug 30, 2014
Pros: Amazing!
Cons: nothing - they were even accommodating to us after we checked out, then were driven downtown and left the car in the garage until that afternoon -
Location: Greek Parthenon replica with 40 foot statue of Athena inside. Nashville is awesome - we got the buy 1 get 2 free cowboy boot deals!
This hotel is exceptionally clean and staff are wonderful... Coffee in the room and in the lobby in the morning, fresh lemon water and snacks available later in the day when you come in from the heat... The drivers are available to take you anywhere up to 3miles from the hotel so we were dropped off downtown a couple of times then to the Greek Parthenon replica (where my boyfriend got onto one knee and proposed!) - we will be back! Nashville is wonderful and this hotel is just as wonderful - thank-you!
5 out of 5
Recommended
for Everyone
by A verified traveler

Two Night stay in Nashville during a road trip

Posted Aug 25, 2014
Hotel is located a few minutes drive from many Nashville hot spots. Parking is a bit pricey, but very convenient. The hotel was staffed with friendly and knowledgeable people. The room was comfortable and provided nice quality bath products. I was disappointed about the lack of an included breakfast buffet, since comparable hotel chains provide one.
4 out of 5
Recommended
for Families
by A verified traveler

Posted Aug 21, 2014
Cons: Shuttle service to and from town was very unreliable
Pleasant staff, high room taxes, shuttle service terrible
4 out of 5
Recommended
for Everyone
by A verified traveler from Chattanooga, TN

Convenient to downtown

Posted Aug 20, 2014
Cons: Do not make guests have to pay to park in the parking garage.
It was really nice, except I couldn't find the channel listings. I also did not care for the fact of having to pay to park in the parking garage.
4 out of 5
Recommended
for Everyone
by A verified traveler from Tennessee

Nice Place

Posted Aug 19, 2014
Pros: Clean place and helpful staff.
Cons: The Bathroom Door wouldn't close. The shower head wouldn't adjust and water pressure was terrible.
Location: Getting into the place was a little difficult because of traffic flow. Once inside getting out the back was easy.
Location was ok. Walking distance to some good eating spots. 2 minute cab ride to the Broadway strip of downtown wasn't bad.