Ratings based on 558 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
93% of guests recommend
4.7 Room cleanliness
4.4 Service & staff
4.6 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
by A verified travelerfrom Mass

Nice, clean hotel but very noisy.

Posted May 20, 2015
We stayed on the 5th floor and still heard the street noise loudly and since it's in a busy location that meant it only stopped around 4 am. I called room service for some cutlery but they never brought it after assuring me that they would. I expected better from this hotel.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Chicago

Lovely hotel in a great location

Posted May 19, 2015
Pros: The location, the quality of the rooms, the staff.
Cons: We had a bad experience with in-room dining - our pizza had incorrect toppings and was completely cold.
Location: A short walk to the restaurants and bars of 2nd Ave, also only a block from the Country Music Hall of Fame.
We were really impressed by this hotel - not least because we could see the Country Music Hall of Fame from our window! The staff were lovely and helpful and the whole hotel was really in excellent condition. The Executive Lounge was great for snacks and drinks throughout the day as well. The only bad thing was the in-room dining (cold pizza) and there was a slightly inappropriate member of staff, but otherwise it was a lovely place.
Comment from Hotel Management
May 21, 2015 by Melanie, Hotel Management
Dear O, we appreciate your selecting the Hilton for your recent stay and very pleased that you found the hotel to be in excellent condition. Our apologies that the pizza was not the quality you expected and your comments have been shared with our Food/Beverage leadership as they can address the situation. We hope you will return soon and give us another opportunity on the pizza. Thank you again for selecting the Hilton Nashville Downtown. Sincerely, Melanie
5 out of 5
Recommended
for Everyone
by A verified travelerfrom baltimore

One night in Nashville!

Posted May 16, 2015
My daughter and I had one night in Nashville and a friend had told me of how well located the Hilton was. We parked and walked to all of the restaurants and music venues. The hotel is gorgeous and the rooms were beautiful!
Comment from Hotel Management
May 18, 2015 by Melanie, Hotel Management
Thank you for selecting the Hilton Nashville Downtown for your recent stay. We are pleased that you found the hotel and your accommodations well suited for the trip. We hope your travels will bring you back to Nashville and we will have the opportunity to welcome you back.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Long Island, new york

Excellent Location

Posted May 11, 2015
Right in the heart of it all this beautiful hotel lies! The staff go above and beyond to make your stay effortless
Comment from Hotel Management
May 12, 2015 by Melanie, Hotel Management
We are very pleased to learn that your stay was effortless and our team assisted along the way. We hope to welcome you back to the Hilton Nashville Downtown very soon.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Concord, MA

Great location - beautiful hotel

Posted May 5, 2015
Pros: Great location - beautiful, updated rooms
Cons: My only real complaint was how the shower and toilet are positioned. The door just barely clears the toilet - and the other way gets water everywhere
Location: Great location for bars and restaurants - Tootsies, Etch, Puckett's Grocery**, Merchants, Honky Tonk Central, Swinging Door
If/when we travel to Nashville again, we wouldn't stay anywhere else. The proximity of this hotel to everything is unbeatable! All of the staff members were very helpful. We did have the upgrade - so we got continental breakfast every morning, they served appetizers in the afternoon (though we were never in the hotel then to enjoy!), and also self-serve non-alcoholic beverages during the day, and turndown service - where they leave you a carafe of water, which was a nice touch.
Comment from Hotel Management
May 6, 2015 by Melanie, Hotel Management
We are so pleased that your stay with us was enjoyable and your had the opportunity to experience the Executive Level rooms/amenities. We appreciate your loyalty and hope to welcome you back again soon. Sincerely, Melanie
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Georgia

Awesome Location ! Great for all activities!

Posted Apr 30, 2015
Pros: From the time we drove up til the time we left Everything was in order ! Great Hotel ! In great location ! Awesome Rooms !
Location: Awesome Walking distance to all downtown Nashville actives ! Restaurants Nightlife Arena Museums and everything !!!!!!
Within walking distance to restaurants! Nightlife ! Across street from Music City Center which is where the Fashion Focus Hair Show was being held that we attended ! Great Valet ! Great Front Desk ! Room was Awesome ! Very clean and spacious ! Breakfast Buffet Was very good ! Awesome Hilton in Nashville !
Comment from Hotel Management
May 4, 2015 by Melanie, Hotel Management
Thank you for choosing the Hilton Nashville Downtown for your recent stay and we appreciate your comments on the accommodations and especially on the team as we strive to provide the best possible experience. We hope you will return to Nashville and the Hilton soon. We love Awesome!
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 29, 2015
Very friendly, helpful staff. Hotel located in the heart of Nashville. Many things to see and do all well within walking distance.
Comment from Hotel Management
May 5, 2015 by Melanie, Hotel Management
Thank you for you comments as we are pleased that you found our location to be close to many attractions and entertainment venues. We hope to welcome you back soon. Thank you, Melanie
Comment from Hotel Management
May 5, 2015 by Melanie, Hotel Management
Thank you for you comments as we are pleased that you found our location to be close to many attractions and entertainment venues. We hope to welcome you back soon. Thank you, Melanie
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Martin, TN

Beautiful,but expensive hotel in downtown Nashvill

Posted Apr 28, 2015
Beautiful entrance with a huge staircase dominating the lobby space. Large room with walk in shower and a very comfortable king sized bed. Staff was friendly and helpful. Valet parking available at check in but cost is not included in the cost of the room. That is the only negative I can relate and wish that has been better communicated, even thought I would have still used the valet since parking in downtown Nashville is difficult.
Comment from Hotel Management
May 4, 2015 by Melanie, Hotel Management
Thank you for your comments and we are pleased that you found the hotel beautiful and your accommodations comfortable. Our apologies that the valet parking charge was not made more clear at the time of your reservation and we will certainly review that procedure to ensure we are communicating details. We hope you will visit us again soon. Sincerely, Melanie
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 19, 2015
Hotel well located for professional meeting at MCC, very comfortable, staff knowledgeable, friendly, professional
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Toronto Canada

Great location for Broadway Street

Posted Apr 11, 2015
The hotel is very nice - very modern and new. We had a great view of the Country Music Hall of Fame. We also loved the one bedroom suite and the king sized bed was very comfortable. The only downside was that internet is not included in the cost of the room. Free wi-fi was available in the lobby, but that was very inconvenient.