Ratings based on 590 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
94% of guests recommend
4.7 Room cleanliness
4.4 Service & staff
4.6 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler from Oxfordshire, U.K.

Close to lively downtown Nashville

Posted Jul 15, 2015
Pros: An easy walk to so many attractions.
Cons: Better soundproofing in rooms facing Broadway or at least ear plugs provided in those rooms. More coat hangers in wardrobes.
Location: The Hotel is perfectly placed for The Country Music Hall of Fame, The Johnny Cash Museum, The Ryman Auditorium & numerous bars offering live music.
My husband & I had a fun stay in the heart of downtown Nashville. The Museums were excellent and there are really good musicians in virtually every bar playing purely for tips. We also took a trip over to The Gaylord Opryland Resort & saw a Concert at The Grand Ole Opry next door. Our Suite was modern, clean and spacious, the beds very comfortable & the bathroom both spacious & well thought out. Tea, coffee, and a fridge are provided with vending machines for ice etc closeby. The breakfast had everything you could wish for. I loved the fruit, yoghurt & topping selections. Eggs & pancakes were cooked to order and other items replenished on request. Staff very attentive too. If you are a light sleeper you may wish to ask for a room on the quieter side of the Hotel as a couple of the bars are quite closeby and the music goes on into the early hours.
Comment from Hotel Management
Jul 17, 2015 by Melanie, Hotel Management
Thank you for selecting the Hilton Nashville Downtown for your recent trip to Nashviile. We are pleased that you enjoyed all the attractions and entertainment venues in downtown and that our location made it convenient. We appreciate your feedback on the rooms and food and beverage and especially the team members. We look forward to welcoming you back again soon. Best regards, Melanie
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 13, 2015
Awesome hotel close to all the honky tonk fun. Walking distance to ryman auditorium. Johnny cash museum. Good and fun
Comment from Hotel Management
Jul 20, 2015 by Melanie, Hotel Management
Thank you for choosing the Hilton Nashville Downtown and we are so pleased that you enjoyed your visit and was able to attend some of the many attractions in the downtown area. We hope to welcome you back again soon. Sincerely,
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel close to Broadway!

Posted Jul 7, 2015
The hotel was beautiful and was a short distance from Broadway, the Country Music Hall of Fame, the walking bridge to the Cumberland River, etc. My only suggestion would be to request a room that doesn't face 5th Street, as, due to the shape of the building across the street, we could hear multiple bands from the Broadway bars playing each night until 3:00 am, which made it difficult to sleep.
Comment from Hotel Management
Jul 8, 2015 by Melanie, Hotel Management
Thank you for staying at the Hilton Nashville Downtown and we are pleased that you found the hotel beautiful and convenient to attractions and entertainment. Our apologies that the outside sound disturbed you and we are actively reviewing options to reduce the volume in the rooms. We hope to welcome you back again soon. Sincerely,
4 out of 5
Recommended
for Everyone
by A verified traveler from palm desert

Posted Jun 20, 2015
Very nice hotel, Italian restaurant is outstanding! The half closet for hanging clothes is a little funky and there really should be a door between bedroom and living room area on 10th floor for privacy when using the pullout bed otherwise a very nice stay!
Comment from Hotel Management
Jun 30, 2015 by Melanie, Hotel Management
We are very pleased that you enjoyed your stay and found our new Trattoria Il Mulino restaurant to be outstanding. Your feedback regarding living area privacy will be shared with leadership as we continue to evaluate all aspects of guest satisfaction. We hope to welcome you back again soon. Best regards,
4 out of 5
Recommended
for Everyone
by A verified traveler from Long Island

Posted Jun 20, 2015
Terrific location in the middle of Nashville and within walking distance of most everything you would want to do Beautiful hotel. Only issue for us was that I booked our room for 4 (two adults and two grown children) . I called to confirm twice that the room would accommodate all of us and was assured that they understood When we arrived we were given a room with a king sized bed with a small living room with a small double pull out couch which was not terrific. After I called with my concerns, they brought us an additional single cot (they had no rooms with two double beds). Adequate but not great. The bathroom, however was very nice and large (they should have used some of the space from the bathroom for the room instead)
Comment from Hotel Management
Jun 30, 2015 by Melanie, Hotel Management
Thank you for selecting the Hilton Nashville Downtown and we appreciate that you found the hotel to be beautiful and in a great location. Our apologies that after you had called and confirmed your arrangements we were unable to offer a room with two double beds plus the private parlor. We certainly did not follow up as needed to ensure your needs were met. Again, our apologies for any inconvenience. Sincerely,
5 out of 5
Recommended
for Everyone
by A verified traveler from Maryland

Location

Posted Jun 15, 2015
Pros: Location
Cons: Nothing!
Location: Everything was in walking distance!
Everything was A+, from food to service! It was our first stay there and we will definitely come back!
Comment from Hotel Management
Jun 17, 2015 by Melanie, Hotel Management
Dear Debbie, thank you for choosing the Hilton Nashville Downtown and especially for the A+ rating. We are so pleased that you enjoyed your stay and look forward to welcoming you back soon. Sincerely,
5 out of 5
Recommended
for Everyone
by A verified traveler from Shamrock, TX

Nashville-CMA Fest

Posted Jun 15, 2015
Pros: Everything!!!!
Cons: I thought the drinks were a little expensive. The rooms are not cheap and I felt like they could cut their prices a little for drinks.
Location: Perfect location! Across the street from Bridgestone Arena, one block to Broadway, and across the street from the Country Music Hall of Fame.
The Hilton Downtown Nashville is a fabulous facility. It is located in the heart of downtown Nashville and within easy walking distance to numerous attractions. I stayed there six nights and could not have been more comfortable. The hotel is quiet and the staff was the most helpful and curtious group of employees I have ever met in a hotel. The Food & Beverage Supervisor, Harold Santiago, went above and beyond to take care of the customers and also helped his servers when they were busy or a little behind. I have already made reservations to stay there next year when I return for CMA Fest.
Comment from Hotel Management
Jun 17, 2015 by Melanie, Hotel Management
Dear Debbie, thanks you for choosing the Hilton Nashville Downtown for your stay during CMA Music Fest. It is an exciting and busy week and we are so pleased that you found our team to be helpful and courteous. Your comments will be shared with Harold and the entire team as they work very hard to meet the needs of all our guests. We look forward to welcoming you back next year! Best regards, Melanie
5 out of 5
Recommended
for Everyone
by A verified traveler from indiana

Amazing stay

Posted Jun 7, 2015
The Hilton downtown Nashville was an amazing hotel. Perfectly located for nights out on Broadway. Room overlooked the walk of fame. The service was amazing. We were there for our 10 year wedding anniversary and when the hotel found out the front desk clerk Sam gave us passes to the country music hall of fame and museum and a wonderful card. Very homey and beautiful. Would highly recommend this hotel
Comment from Hotel Management
Jun 10, 2015 by Melanie, Hotel Management
We are honored that you selected the Hilton Nashville Downtown for your 10th Anniversary. We are pleased that you found the hotel homey and beautiful. We look forward to welcoming you back for another anniversary! Congratulations!
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 31, 2015
Good stay. The staff was slow with requests and there are no in room pay per view movies or DVDs players
Comment from Hotel Management
Jun 2, 2015 by Melanie, Hotel Management
Thank you for selecting the Hilton Nashville Downtown for your recent stay and we appreciate that you had a good stay but disappointed that our team did not respond as quickly as we should have to assist you with any requests or needs. We hope you will return soon and give us the opportunity to make your visit the best. Sincerely,
4 out of 5
Recommended
for Everyone
by A verified traveler

Hotel is Very nice.

Posted May 28, 2015
Pros: very clean and nice.
great experience except the noise coming from broadway street where all the live music is. I love to party and have a good time, but could here music. Have them put you in the rooms furthest away from broadway. Very nice hotel though.
Comment from Hotel Management
Jun 2, 2015 by Melanie, Hotel Management
Thank you for selecting the Hilton Nashville Downtown for your stay. We apologize that the music and noise from Broadway disturbed your visit. We are working to improve the sound quality and hope you will return so we can provide the best experience possible. Sincerely, Melanie