Ratings based on 409 Verified Reviews

They paid and stayed. We double-checked.
3.9 out of 5
85% of guests recommend
4.1 Room cleanliness
4.0 Service & staff
3.9 Room comfort
3.8 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler

Good for the most part .

Posted Jul 2, 2015
Pros: Clean and comfortable . Friendly staff . Decent breakfast .
Cons: The bathroom door lock didn't work .
The hotel wasn't the easiest to find . Could have better signage . The room was clean and fairly well appointed .
Comment from Hotel Management
Jul 7, 2015 by Allyson, Hotel Management
Thank you for the 4 star review! I apologize that we were a little difficult to find. We hope that now that you know where we are that we will have the pleasure of seeing you again! Thanks, Allyson Trull General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from Mishawaka, IN

Holiday Inn Express

Posted Jun 23, 2015
Pros: Staff and like new conditions.
Cons: Nothing.
Location: Stopped at the Outback Steak House for dinner while traveling and made reservations on Expedia while we waited for our table.
The young man who checked us in the evening of June 20th was outstanding. Building seemed new and up to date. A very nice Holiday Inn Express.
Comment from Hotel Management
Jun 30, 2015 by Allyson, Hotel Management
Thank you for taking the time to let us know that Justin did such an outstanding job! We are very lucky to have a staff that cares about our guests. We look forward to seeing you again. Thanks, Allyson Trull
5 out of 5
Recommended
for Everyone
by A verified traveler from Los Angeles

Very comfortable and pleasant.

Posted Jun 23, 2015
Pros: The staff was very knowledgable, helpful and friendly. The hotel is clean and quiet.
Location: I'm from LA and was happy to see that Starbucks and Whole foods were so close and easy to find as well as loads of restaurants (and Macys). :o)
I stayed for a week and enjoyed it very much. Would stay there again in a heartbeat.
Comment from Hotel Management
Jun 30, 2015 by Allyson, Hotel Management
We can not ask for a better compliment than to hear that a guest would stay with us again! THANK YOU! We look forward to the opportunity to serve you again in the future. Thanks, Allyson Trull General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Knoxville, TN

Great hotel. Close to shopping and restaurants.

Posted Jun 19, 2015
Awesome hotel. Newly remodeled. Incredible breakfast bar. Small but nice pool. Friendly staff. One slight complaint, air conditioning could be cooler. Room was a little humid
Comment from Hotel Management
Jun 30, 2015 by Allyson, Hotel Management
Thank you for your nice comments regarding the hotel! We are thrilled that you found us to be AWESOME! If you could reach out to me and let me know what room you stayed in so that I can address that ac I would greatly appreciate it! Thanks, Allyson
5 out of 5
Recommended
for Everyone
by A verified traveler

Clean and friendly

Posted Jun 17, 2015
Easiest check in ever with a delightfully nice staff. Not one single problem.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 16, 2015
I was surprised how nice the hotel was. It was recently renovated. I was pleased with the stay.
Comment from Hotel Management
May 18, 2015 by Allyson, Hotel Management
Thank you for the 4 star review. We are thrilled that you found our hotel to be so nice. We can not ask for a better review than to hear a guest was pleased their stay. Thanks, Allyson Trull General Manager
4 out of 5
Recommended
for Business Travelers
by A verified traveler

Nice hotel to business trip

Posted Apr 30, 2015 on Hotels
Nice room condition,Very kind staff.Reasonable price.Not so bad location. But it is not so good location for sightseeing downtown of nashville.
Comment from Hotel Management
Jul 4, 2015 by Allyson, Hotel Management
Thank you for taking the time to let us know about your stay. I am glad that you found us to be worthy of a four star review. We hope that you will stay with us again. Thank you, Allyson Trull General Manager
5 out of 5
Recommended
for Families
by Steve from Florence, AL

Clean and comfortable

Posted Apr 29, 2015 on Hotels
A little pricey, but a great room and great breakfast.
Comment from Hotel Management
Jul 4, 2015 by Allyson, Hotel Management
Thank you for the 5 star review! We are happy to hear that you found our rooms to be great as well as our breakfast! We look forward for the opportunity to serve you again. Thanks Allyson Trull General Manager
5 out of 5
Recommended
for Getaway With Friends
by Emily

Posted Apr 28, 2015 on Hotels
Comment from Hotel Management
Jul 18, 2015 by Allyson, Hotel Management
Thank you! We hope we have the opportunity to see you again.
4 out of 5
Recommended
for Personal Event
by amy from IL

Nice hotel

Posted Apr 21, 2015 on Hotels
This hotel is tucked away behind a busy shopping area. It was difficult to locate. That said, it seems a safe neighborhood, backing up to apartments on the back side. I was assigned an "accessible" room because they were sold out and had nothing else. The bathroom was definitely accessible, but a wheelchair would not be able to move much farther into the room. There were no tissues in this room. The breakfast buffet was good but they began cleaning it up earlier than the stated ending time. There is easy access to lawn/garden/hardware stores, a grocery store, restaurants, and a mall.
Comment from Hotel Management
Jul 18, 2015 by Allyson, Hotel Management
Amy, Thank you for taking the time to review our Holiday Inn Express. I apology that the breakfast was being put up early. I will speak with the department so that we can get this corrected. Thank you, Allyson Trull