Ratings based on 963 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
93% of guests recommend
4.2 Room cleanliness
4.3 Service & staff
4.1 Room comfort
4.0 Hotel condition
They paid and stayed.
We double-checked.
2 out of 5
by A verified traveler

Didn't think it was all it advertised to be

Posted Jan 27, 2015
Pros: Not much, staff was nice but that's it
Cons: Clean, clean, and repair things in rooms
Location: it was ok but .................................
I found the hotel to be old and dirty. Carpet was old and sticky in my room #404. Shower curtain was to short and ended up getting water all over. Toilet set was broken, called but no one showed up. The parking garage was nasty and the floor was sticky, I'm steel wondering what did i get for my $24.00? For the price of the room I was very disappointed. I would rate this hotel and my room a 3. Thanks but no thanks I will not be back.
3 out of 5
by A verified travelerfrom Cincinnati

Paid more than it was worth

Posted Jan 27, 2015
Pros: Close to Broadway
Cons: Hotel Parking Charges, Staff Friendliness, Cost, Noise Levels
Location: Broadway is walking distance - Strip of bars with great live music
Walls are paper thin - Woke up every time someone on the floor closed a door. We got the hotel to be close to Broadway, but honestly, wish we would have just taxied in. Halls are dark and dated. Overall NOT a 4 star hotel as it was rated. They charge an arm and a leg for parking which was not clear from booking, which added to our disappointment.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom IL

Great hotel and location!

Posted Jan 27, 2015
Cons: The showers were not very warm. When we mentioned this to the staff, they said it may be because of the large number of guests at the hotel.
We loved our stay at this hotel. The rooms were clean, the beds were comfortable, and there was a delicious breakfast included with a large variety of choices. The staff was so helpful and welcoming. I was sent a welcoming text after I checked in. There is a free shuttle that will pick you up around the Nashville downtown area, if you send them a text, except on Sundays. We took advantage of this twice! There was a sweet mid-day snack with lemonade in the lobby, and musical entertainment on Saturday afternoon. The location is great! You can walk down Broadway and visit much of the entertainment downtown! I would definitely stay here again!
5 out of 5
Recommended
for Everyone
by A verified travelerfrom ny

Coolio

Posted Jan 23, 2015
Good stuff! Great location after walking it once or twice from downtown!
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Chicago, IL

Nice hotel, close to downtown

Posted Jan 20, 2015
This is a really nice hotel for a good price. It's very close to all of the downtown bars and nightlife. They offer a free shuttle if you need it, but we never used it since everything was within walking distance. Very nice hotel staff. Very clean.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Fort Wayne

Everything we needed

Posted Jan 15, 2015
Pros: Good, comfortable bed. Good shower. Good coffee.
Cons: Change the curtains so the room doesn't have light coming in.
Location: Lots to do, we attended a concert at the Ryman. Lots of good food downtown.
The desk receptionist was very nice and helpful. Everything went smoothly. The bed was very comfortable and my wife and I slept great. Breakfast offerings were average, juice machine was broken. We were in town just for a concert at the Ryman. The hotel was perfect for what we needed for the price.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Tennessee

A good hotel for downtown Nashville

Posted Jan 15, 2015
Convenient location, good free breakfast, room in good condition
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Cordova, TN

Good value for the price!

Posted Jan 13, 2015
Pros: Location and cleanliness.
Cons: Updating rooms alittle more. Elevator was extremely slow.
Location: Great location. Within walking distance of Bridgestone Arena and nightlife!
Good value for the price. Rooms could use some updating. Glass instead of plastic cups, radios with mp3 inputs, small things to make it more appealing. Staff was courteous. Very convenient to Bridgestone Arena and nightlife. Used shuttle because it was cold but could of walked.
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 12, 2015
It was a fun time. The hotel staff was very helpful and made it a great overall experience.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom shelly

Close to Broadway st

Posted Jan 9, 2015
Beds are so comfortable, breakfast delicious, the location is perfect for accessing all of the sites downtown! The staff was professional and very welcoming