Ratings based on 535 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
96% of guests recommend
4.4 Room cleanliness
4.5 Service & staff
4.3 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler from Knoxville, TN

Great location

Posted Aug 25, 2014
Pros: Room was clean and the front desk staff was friendly
Cons: The shuttle said they would take you anywhere in a 3 mile radius but the guy decided he wanted to drop us off a few blocks from where we were eating.
Had a great time. There for a concert and enjoyed the stay with the hubby!
Comment from Hotel Management
Aug 28, 2014 by nancy, Hotel Management
Thank you for taking time to post your positive feedback ​ about your recent visit to our hotel. We​ are pleased you enjoyed your stay and hope that when your plans bring you back to Nashville, you will give us ​the opportunity to welcome you back!
5 out of 5
Recommended
for Everyone
by A verified traveler

Clean hotel friendly staff and great shuttle to dt

Posted Aug 24, 2014
We had a fabulous time and will be back next year!!
Comment from Hotel Management
Aug 29, 2014 by nancy, Hotel Management
Thank you for your five star review.
3 out of 5
Recommended
for Everyone
by A verified traveler

Renovate Needed.

Posted Aug 13, 2014
Pros: I liked the conveniences nearby. Lots of restaurants.
Cons: The hotel is older and I can tell they need to renovate the bathrooms and the carpet inside the rooms. The bed was comfortable. Sofa was worn!
I stayed at this hotel for 2 nights. My room was on the 4th floor, right above the HVAC unit so I couldn't go out on the balcony because it was too loud. All in all I would stay here again if on a budget.
Comment from Hotel Management
Aug 15, 2014 by nancy, Hotel Management
Thank you for taking the time to complete the survey. We are glad you enjoyed our location. We are going to begin our renovation in November, and will be refreshing all of our rooms, as well as the lobby and restaurant. We hope you will stay at the Holiday Inn Vanderbilt on your next visit.
4 out of 5
Recommended
for Everyone
by A verified traveler from Milwaukee, WI

Posted Aug 4, 2014
Pros: Proximity to area events, Vanderbilt college, the Parthenon
Cons: An option for rooms with two queen-size beds would be nice
Location: Very accessible to anything in the West End area all the way into downtown 'strip' area
The combination of price and location made this hotel an obvious choice for our family. We booked last minute. It was very clean, great/helpful staff, didn't eat the breakfast (we're not fans of hotel-provided free breakfasts). Only complaint was that the hotel doesn't offer rooms with two queen size beds.
Comment from Hotel Management
Aug 6, 2014 by nancy, Hotel Management
Thank you for taking the time to complete the survey. We are glad you enjoyed our location. We are going to begin our renovation in November, and will be refreshing all of our rooms At that time, we will be replacing all of our double beds with 2 queen beds. We hope you will stay at the Holiday Inn Vanderbilt on your next visit.
3 out of 5
by A verified traveler

Posted Jul 4, 2014
It smelled noticeably moldy. Close to downtown. Would have liked continental breakfast for the price payed.
Comment from Hotel Management
Jul 10, 2014 by nancy, Hotel Management
We appreciate you taking the time to share your feedback regarding your stay with us. We give the utmost importance to our guest comments as they help us improve, and continually provide the best guest experience possible. We are sorry our hotel was unable to meet your expectations during your stay. We appreciate you bringing your concern to our attention and rest assured, your input will be shared with our management team for the purpose of bringing improvements needed and rectify any unsatisfactory experiences.
4 out of 5
Recommended
for Everyone
by countryquinne from Aberdeen Scotland

Nice hotel near Downtown Nashville

Posted Jun 24, 2014
Pros: Loved having a free shuttle bus downtown drivers all very friendly, helpful and courteous, nice area and local shops nearby...
Cons: Rooms need refurbished, specials on dinner menu need changed every few days but overall great place to stay ...
Location: Great location with outdoor pool, Lovely park across the road, not far from downtown Nashville felt very safe there ...
After a long time on aeroplane was so glad to reach our hotel .... Lovely reception staff very helpful, First impressions were great, good sized bedroom and very clean... Had breakfast every morning at hotel and ate quite a few dinners there also no complaints at all ...
Comment from Hotel Management
Jun 28, 2014 by nancy, Hotel Management
Thank you for taking time to post your positive feedback ​ about your recent visit to our hotel. We​ are pleased you enjoyed your stay and hope that when your plans bring you back to Nashville, you will give us ​the opportunity to welcome you back! ,
Comment from Hotel Management
Jun 27, 2014 by nancy, Hotel Management
Thank you for taking the time and sharing your experience about the Holiday Inn Vanderbilt/West End. We truly appreciate your positive feedback and glad to hear that our team left a positive impression. We are looking forward to welcome you back on your next trip to Nashville.
4 out of 5
Recommended
for Everyone
by Kris from Elizabethtown, PA

Nice hotel near city of Nashville

Posted Jun 22, 2014
Pros: shuttle into the city and FREE PARKING AND WIFI!
Cons: Add more outlets for electronic devices
Location: It's Nashville, TN...there are tons of things to get into
We stopped in Nashville for one night and stayed at the Holiday Inn.. It was nice...people at front desk where very helpful about the city...this hotel has a shuttle that runs into the city... this is an older hotel so we found that they did not have a lot of plugs for our electronic items...something my kids did not like ..but overall I thought this was a good price for the money and would stay here again.
Comment from Hotel Management
Jun 25, 2014 by nancy, Hotel Management
Thank you for taking the time to complete the survey. We are glad you enjoyed our location. We are going to begin our renovation in November, and will be refreshing all of our rooms, and adding additional electrical plugs. We hope you will stay at the Holiday Inn Vanderbilt on your next visit.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great hotel, Excellent Location

Posted Jun 16, 2014
Pros: Location and staff.
Location: Close to downtown and the outlying Tennessee areas.
Very nice hotel with great amenities. Staff if very helpful and friendly, always greeting you and asking how you are. Very convenient to downtown Nashville, especially great with the hotel shuttle for transportation.
Comment from Hotel Management
Jun 24, 2014 by nancy, Hotel Management
Thanks for your 5 star review. We hope to see you again, at the Holiday Inn West End Vanderbilt.
5 out of 5
Recommended
for Everyone
by Hannah from South Dakota

Great Location

Posted Jun 16, 2014
A friend and I stayed here on an overnight trip to Nashville. We thought the rooms were very comfortable and the staff was very friendly. The hotel had great amenities and the location was very convenient. We would certainly stay again.
Comment from Hotel Management
Jun 26, 2014 by nancy, Hotel Management
Thank you for your review! We truly appreciate your business, and are thrilled you enjoyed your stay! We look forward to seeing you again soon at the Holiday Inn Nashville Vanderbilt.
4 out of 5
Recommended
for Everyone
by A verified traveler

Convenient location

Posted Jun 11, 2014
Great experience, free shuttle to downtown, plenty of restaurants around.
Comment from Hotel Management
Jun 26, 2014 by nancy, Hotel Management
Thank you for your review! We truly appreciate your business, and are thrilled you enjoyed your stay! We look forward to seeing you again soon at the Holiday Inn Nashville Vanderbilt.