Ratings based on 521 Verified Reviews

They paid and stayed. We double-checked.
3.6 out of 5
83% of guests recommend
3.7 Room cleanliness
3.9 Service & staff
3.6 Room comfort
3.5 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
by A verified travelerfrom ny

Not down town friendly

Posted Dec 10, 2014
Hotel as a hotel was just fine , but if downtown nashville is where you want to go be prepared to spend 20 from this hotel each way (16.50+tip) , the hotel does work with a shuttle service which will take you there for 10 round trip , however it doesn't run till 11 am and stops around two. And doesn't run on Sundays either. Miss the shuttle and you have to wait a half hr. Bottom line it's not going to save you money staying away from down town as I found out the hard way lol ,, nice hotel and staff tho
3 out of 5
Recommended
for Everyone
by A verified travelerfrom oh

Ok

Posted Dec 8, 2014
The hotel seems kind of old. More so the rooms and hallways have sort of a stinch which comes from old carpet smells.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Jackson, TN

Great stay!

Posted Dec 5, 2014
My husband and I stayed at this hotel for a weekend getaway. The hotel was very clean, checking in/out were fast and easy, and the restaurant was amazing! Would definitely stay here again.
2 out of 5
by A verified travelerfrom tn

Nice, helpful staff...the rest needs work.

Posted Dec 1, 2014
First, let me say that the hotel staff overall were friendly and helpful. However, they were the best thing about our stay. The hotel is currently being remodeled, which is a good thing, but in the meantime the amenities are lacking and the noise was annoying. Especially early on a Sunday morning. No in room fridge, microwave, or not even bottles of water for the coffee maker. The ice maker on our floor was out of order, the tv had very few channels available, and the beds and pillows were very hard and uncomfortable. We'll pay $30 more a night for the marriott across the street next time.
3 out of 5
by A verified travelerfrom Missouri

Ok hotel

Posted Nov 30, 2014
Pros: Easy access to interstate
Cons: Pool, pillows, bed, kid friendliness
Location: Close to interstate. Easy access to Opryland area.
Indoor pool was closed, and I wasn't informed until check in. Staff was ok, but not overly friendly or helpful. When I mentioned I chose this hotel based on the pool, the staff said oh well. Not very helpful. Room was ok, but pillows were ridiculous.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Nov 25, 2014
I stayed there bacause of the conference at that location. Very close to the airport, less than 10 minutes, but far from everything Nashville has to offer. Waffle House was the only restaurant within a walking distance, no side walk. So if you will be there for business in and out, it's good enough. But if you wanna see and enjoy the city, this is not the best place.
3 out of 5
Recommended
for Everyone
by A verified travelerfrom h

Hotel staff friendly room very clean and efficient

Posted Nov 24, 2014
Had a wonderful stay very convenient and easy to get to downtown ect. Staff friendly and ask all the apporiate customer service questions
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice place to stay

Posted Nov 11, 2014
We really enjoyed out visit, the building was nice, our room was clean. We had breakfast at the hotel before checkout and it was very good. I would recommend the Holiday Inn to anyone
3 out of 5
Recommended
for Everyone
by A verified travelerfrom manchester tn

Close to downtown

Posted Nov 10, 2014
Dirty room sheets curtains bathroom floor needed mopped
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Nov 10, 2014
Recommend not putting people on or near the floors that are under construction. We were awaken every morning to banging and scraping all around. Nice place, not the friendliest staff but clean and roomy