Ratings based on 1,408 Verified Reviews
They paid and stayed. We double-checked.
4.2 Room cleanliness
4.1 Service & staff
4.2 Room comfort
3.9 Hotel condition
They paid and stayed.
by A verified traveler from chattanooga
Chose Hotel for its convenient location.Posted Sep 12, 2014
Pros: Restaurant Location Cleanliness
Cons: Phase out those mattresses Check out Wifi problem , (if any)
Location: Can' say. not a sightseeing visit.
My wife and I chose Hotel Preston since it was close to a medical facility we were to visit. Two things made it a disappointment. 1) After checking in on 10 sept 2014 I attempted to engage Wifi on my "tablet". I received username/password from the front desk , followed instructions, but could not connect. I went down to the front desk and no one there could get it connected either ( nor did they seem particularly interested ). We needed to access maps for several Nashville locations but had to rely on verbal directions. 2) Later that night we found one mattress extremely firm and the other hard and lumpy. It was a long unrestful night. We do travel a lot, and thought that the mattresses were of poor quality. Too bad, since the hotel is beautiful and convenient. How're ever we would make different choice on our return visits. Thank you , R M
for Everyoneby A verified traveler from Chicago, IL
Will stay againPosted Sep 11, 2014
Huge room and great price. Close to downtown area. Water pressure is top notch. Too many times have I been in a hotel shower that drips. Only issue was that the mattress was kind of stiff but it wasn't horrible. Will stay again for sure.
for Everyoneby A verified traveler from st louis mo
Friendly staff and nice buildingPosted Sep 8, 2014
Pleasantly surprised! The staff was very friendly. We got room service and the food was excellent! Better than any other hotel food we have ever had. Would go back again!
for Everyoneby A verified traveler from Erin, TN
Nice, clean hotel close to the airport.Posted Sep 5, 2014
We chose Hotel Preston because it was cheaper than most of the other hotels in the Nashville Airport area. We had stayed there before and we knew it would be clean and quiet. Check-in was prompt and uneventful. The room was clean and comfortable. I appreciated that you had to use your room key in order to use the elevator. We didn't use any of the amenities, as we were just spending the night because we had an early flight the next day. All in all, it is a great room that was a much better value than the chain hotels in the area.
for Everyoneby A verified traveler
nice that the hotel was close to the airportPosted Sep 4, 2014
Our experience was good, the hotel wasn't far from the airport, was close to down town and the grand ole opry. The staff was very helpful. It was great to have one of the front desk fellows recommend a good pizza place that delivers.
for Everyoneby A verified traveler from Ringgold Ga.
Hotel Preston !!!!Posted Sep 2, 2014
Pros: Everything !!!!!
Location: Great near everything !!!!
Our stay was the best. The staff was very nice and willing to help with anything !!!! James was the best guide ever !!!! On our way too Grand Old Opry, he told us all the places we might like to !,Cheryl see !!!! Will come back again for sure !!!! Thanks for such a wonderful and pleasing stay !!!!!
by A verified traveler
Airport hotel no shuttle down town and bad carpetPosted Aug 25, 2014
I was shocked to find no shuttle downtown where live music and museums are all located. Taxi's never showed up. Dark brown interior should have went away after the 70's and the carpet in the lounge was threadbare. Yuck.
for Everyoneby A verified traveler from Atlanta, Ga
Affordable, comfortable, and pleasantPosted Aug 24, 2014
Pros: Easy access, pleasant staff and overall convenience.
Cons: Checking things like lamp shades for cleanliness.
I was only there for one night and found the staff extremely pleasant and accommodating. The room was clean and comfortable.
by A verified traveler from ohio
Not HappyPosted Aug 21, 2014
Staff was rude checking in to hotel. Never explained that you had to use your room key to work the elevator so there were six guests trying to figure out why it wasn't working...dugh... Felt like an idiot. My alarm clock in room was broken. The shower water cut on and off while showering. Overall I was disappointed and feel like I wasted my money.
for Couplesby A verified traveler from dedham MA
Close to airport and downtownPosted Aug 20, 2014
Pros: Good for travelers and locals as the bar has small band pretty regularly.
Cons: Carpet needs updating.
Location: Near airport and downtown. Lots of live music and things to do in a 10 mile radius.
Restaurant has friendly staff, bar is adequate, and the prices are reasonable.