Ratings based on 1,397 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
87% of guests recommend
4.2 Room cleanliness
4.2 Service & staff
4.2 Room comfort
3.9 Hotel condition
They paid and stayed.
We double-checked.
2 out of 5
by A verified traveler

Airport hotel no shuttle down town and bad carpet

Posted Aug 25, 2014
I was shocked to find no shuttle downtown where live music and museums are all located. Taxi's never showed up. Dark brown interior should have went away after the 70's and the carpet in the lounge was threadbare. Yuck.
3 out of 5
Recommended
for Everyone
by A verified traveler from Atlanta, Ga

Affordable, comfortable, and pleasant

Posted Aug 24, 2014
Pros: Easy access, pleasant staff and overall convenience.
Cons: Checking things like lamp shades for cleanliness.
I was only there for one night and found the staff extremely pleasant and accommodating. The room was clean and comfortable.
2 out of 5
by A verified traveler from ohio

Not Happy

Posted Aug 21, 2014
Staff was rude checking in to hotel. Never explained that you had to use your room key to work the elevator so there were six guests trying to figure out why it wasn't working...dugh... Felt like an idiot. My alarm clock in room was broken. The shower water cut on and off while showering. Overall I was disappointed and feel like I wasted my money.
3 out of 5
Recommended
for Couples
by A verified traveler from dedham MA

Close to airport and downtown

Posted Aug 20, 2014
Pros: Good for travelers and locals as the bar has small band pretty regularly.
Cons: Carpet needs updating.
Location: Near airport and downtown. Lots of live music and things to do in a 10 mile radius.
Restaurant has friendly staff, bar is adequate, and the prices are reasonable.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 20, 2014
Great hotel for the money. Our room overlooked an airport runway, which unfortunately was under construction (just like half of Nashville it seems). The staff was great ~ very warm and welcoming and the funky decor was really fun. Loved the photos in the rooms vs. bad art ~ more hotels should try this.
2 out of 5
by A verified traveler from British Columbia, Canada

stayed one night before flying out the next a.m.

Posted Aug 16, 2014
Pros: Proximity to the airport but sorry, that was it.
Cons: Needs an interior overhaul big time. Dingy dark hallways stank ... very dated. It looks like they are trying to improve it but no luck so far.
Location: Spend the extra money and stay at the Gaylord! Opry Mall was awesome...bit pricey.
Front desk staff was awesome. Rooms smelled old and like cigarette smoke. Bed was so uncomfortable because it was so soft and I sank into it ... just over the top uncomfortable...couldn't move! For something that looked initially like it would be fabulous, it was a huge disappointment and not cheap! Pub/bar staff didn't come out from behind the bar to serve anyone, music was over the top loud and bar staff couldn't even make the most simple drinks. Prices were inflated ... just a rip.
4 out of 5
Recommended
for Everyone
by A verified traveler from New Zealand

Nice Hotel

Posted Aug 15, 2014
Pros: Friendly helpful staff,nice room
Location: For me nice and handy to the airport for an early start.Still not to far to down town Nashville
Trouble free nice quiet place to stay.Would stay again without a doubt.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 14, 2014
Pros: Our room was very large and luxurious feeling.
Cons: It would be nice if the room included a mini-fridge.
Our experience was good overall. The room service food was delicious but seemed a bit over-priced.
5 out of 5
Recommended
for Everyone
by A verified traveler from Seattle

Welcome & gracious

Posted Aug 14, 2014
Although we were a "late arrival" the staff graciously helped us get settled. They brought a special lava lamp to serve as a night light for our little one. The beds were so comfortable that we had a hard time getting up the next morning! The room service was great with large portipns. I look forward to staying here in the future
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 13, 2014
Had a great stay one night. Room was comfortable and bed was extremely comfortable.