Ratings based on 1,276 Verified Reviews
They paid and stayed. We double-checked.
4.3 Room cleanliness
4.2 Service & staff
4.2 Room comfort
3.9 Hotel condition
They paid and stayed.
for Couplesby A verified traveler
Very Romantic Luxury HotelPosted Feb 24, 2014
Pros: The sexy decor and white bed cover/linens.
Cons: The food offered by the restaurant.
Location: Very close to the Opry Mills shopping center and the restuarants on Elm Hill Pike and Donelson Pike.
Our stay was great. We stayed here for a romantic getaway. They allowed me to check in early and anytime I had to call and ask for something, they brought it up immediately. I was really impressed. The room was beautiful, extremely clean (I'm extremely picky about this!) and the staff were all very nice and helpful. The only drawback was the food. We ordered room service and while the food was very flavorful and served hot, it was extremely rich and gave us both a stomach ache. We had cheese sticks for an appetizer, then I had a vegetarian pasta, and my boyfriend had a burger. It's possible it could have been something else, but next time we'll skip the room service and drive to one of the nearby restaurants.
for Business Travelersby A verified traveler
OK stay near airportPosted Feb 21, 2014
Pros: Close to airport. Hotel restaurant was a pleasant surprise. Food was very good.
Cons: Some of the interior finishes looking a little tired.
Location: Close to airport. Nothing within walking distance.
Most reasonable hotel price in Nashville with the highest ratings.
by john from memphis
located on the wrong side of I40Posted Feb 20, 2014
Cons: add lighting to the roons
Location: good airport location
I would rate the facilities as a weak 3 star. Staff is excellent just do not have a great deal to work with .
for Everyoneby Kristen from Memphis, Tn
Great Hotel!Posted Feb 17, 2014
This was a great hotel! I had read some of the reviews others had given it and was kinda scared. But I am glad to report they were wrong! Or at least we didn't experience it. Our room was clean and very pleasant, the hotel staff was very nice and friendly, every place we needed to be was in close proximity. I love this hotel me and my husband will definitely stay again.
for Everyoneby Scott from Memphis, TN
Great ValuePosted Feb 10, 2014
My wife and I enjoyed our stay here. The hotel is close to the interstate providing easy access to area attractions and shopping. The staff is friendly and the decor is a refreshing alternative to the corporate mainstays. You can get a nicer room in Nashville for twice the money, but Hotel Preston will not disappoint. There was even a portrait of John Prine in our room!!! He is one of my favorites!!
for Everyoneby Mel from West TN
Nice hotel for the $$Posted Feb 9, 2014
Only 1 snack machine (lower lobby) and only 1 drink machine (4th floor) Room was clean. Obviously an old hotel that got a facelift. Paid less than $100 for king suite. Nice for travelers on a budget.
by A verified traveler
Very Old/outdated not worth the pricePosted Feb 3, 2014
Pros: right next to the interstate
All the doors do not close properly, the bathroom floor was dirty, the shower held water,all the amenities are out dated and old, the tv was very fuzzy and not clear, not to mention very few channels, we had to switch rooms the first room had a terrible musty smell, the toilet seat was stained, overall it ws very disappointing, I would never stay here again!
for Everyoneby TnTraveler
Very helpful staff- nice hotel for a budget!Posted Jan 14, 2014
The staff was incredibly helpful and accommodating! They actually held my bags that morning before check in until my boyfriend arrived that night to get them and check in to our room (I was in a wedding and couldn't get there for the actual check in). They made the process extremely easy! The hotel lobby has been redone (and looks upscale!) and the hotel is clean, but it an older hotel so just know that. For the price and proximity to downtown (10 minute cab ride to Broadway- around $18) this hotel is a great option for travelers that want cleanliness and an accommodating staff on a budget!
for Everyoneby Corey from Kentucky
Modern hotelPosted Jan 13, 2014
Very nice hotel inside and out. Everything in the hotel looks brand new and is very modern. I only talked to the staff at check in/out but each time they were professional, respectful, and very courteous. Very clean and the rims were also very comfortable.
for Everyoneby A verified traveler
Posted Jan 10, 2014