Ratings based on 596 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
98% of guests recommend
4.8 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.7 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler

Convenient Hotel close to town centre

Posted Aug 1, 2015
Cons: Could be cheaper
Business trip - hotel worked out well with good breakfast bar.
3 out of 5
by A verified traveler

Icky Hyatt

Posted Jul 30, 2015
Construction in the neighborhood starts at 6:52 am. That makes for a crowded early morning scene at breakfast, which is quite decent, assuming you can find a clean place to sit. Cleaning function understaffed, as is the parking valet--to the point where it is far easier to self-park. No Room service--pretty bad for a Hyatt. Overall, I wish I had booked the Comfort Inn.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 27, 2015
Points positifs : - hôtel très bien situé à proximité du centre ville ; - garage pratique avec accès direct à l'hôtel ; Points négatifs : - un emplacement de parking temporaire devant l'hôtel le temps de faire le check-in serait le bienvenu (l'accès au garage n'est pas possible avant le check-in) ; - ne pas être en retard pour le petit déjeuner, car les portes de la cuisine sont invariablement fermées à 9h en semaine ;
5 out of 5
Recommended
for Everyone
by A verified traveler

Weekend getaway

Posted Jul 25, 2015
This was a great hotel and within walking distance of many attractions downtown.
4 out of 5
Recommended
for Everyone
by A verified traveler from p

Hôtel bien placé

Posted Jul 25, 2015
Personnel aimable Pas de bouteille d eau dans la chambre produit de bain insuffisant pour un hôtel de cette gamme et surtout DRAP PAS REPASSÉ !!!! Je suis allé dans un holiday inn la nuit suivante les draps étaient impeccables
5 out of 5
Recommended
for Everyone
by A verified traveler from London Canada

Great location for Nashville Broadway experience

Posted Jul 24, 2015
Pros: Location
Location: 2 blocks from Broadway and all action
Hotel staff was exceptional right from check in to checkout. Big kudos to Jermaine for great conversation and advice on what to do in Nashville outside of the usual Broadway stuff.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 24, 2015
Great hotel close to Broadway, Symphony, Bridgetone Arena and all the action. Excellent free buffet breakfast. Best in town.
4 out of 5
Recommended
for Everyone
by A verified traveler

Friendly staff

Posted Jul 23, 2015
Amazing staff- walking distance to all major attractions. Allot of surrounding construction so some AM noise.
5 out of 5
Recommended
for Everyone
by A verified traveler from Canada

Close to downtown

Posted Jul 13, 2015
Pros: Clean, large living area
Location: Country Music Hall of fame, easy walk to downtown
Watched July 4 fireworks from our room. Clean, large living area. Block away from downtown bars. Would definately return.
4 out of 5
Recommended
for Everyone
by A verified traveler from flanders nj

Nashville in July

Posted Jul 13, 2015
Pros: LOCATION, LOCATION, LOCATION!
Cons: STAFF, breakfast
Location: Broadway, Country Music Hall of Fame...everything is walking distance!
Our first impression was wonderful the hotel location and lobby are awesome. The staff at the front desk need to learn to put their phones down and smile when at you when you check in. They seemed very preoccupied and not very friendly.
Comment from Hotel Management
Jul 16, 2015 by Amanda Pawlina, Hotel Management
Dear Flanders, We are very happy you chose to stay with us here at the Hyatt Place during you visit to Music City. I apologize that your arrival experience was less than satisfactory. We appreciate all feedback and use it as training opportunities to better grow out staff. We hope that the next time you are in Nashville you choose Hyatt. Sincerely, Amanda Pawlina