Ratings based on 573 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
89% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
by A verified traveler from Tennessee

A little outdated

Posted Jul 30, 2014
This hotel was nice but the decor was a little outdated and so it didn't look like a 4 or 4 1/2 star hotel. The room seemed clean and I was comfortable. For the price I think I could have stayed somewhere nicer.
2 out of 5
by A verified traveler from Minneapolis

Not a 4 star hotel by any means

Posted Jul 7, 2014
The hotel was largely overrated on Expedia. $200 per night was NOT worth a stay in this hotel. I have stayed in places for half the price way nicer. The room smelled musty and the carpet had stains everywhere. I would rate this hotel as maybe a 3 or less.
Comment from Hotel Management
Jul 14, 2014 by Loews Vanderbilt Hotel, Hotel Management
Thank you for taking the time to review our hotel. We read each and every review and distribute to appropriate department heads. Please know your concerns have been heard and will be addressed. Thank you for thinking of us on your travels to Nashville.
5 out of 5
Recommended
for Everyone
by A verified traveler

Loews Nashville

Posted May 21, 2014
Pros: Service and ambiance.
Cons: Pricing was high.
Hotel was great! Would have liked it a little closer to downtown but the accommodations couldn't have been better. Wonderful service and ambiance. Used so many areas of the hotel to meet with friends - the lounge, outside patio and meeting/lounge room.
Comment from Hotel Management
May 21, 2014 by Loews Vanderbilt Hotel, Hotel Management
Thank you for your kind comments! Please think of us again on your future travels to Nashville.
4 out of 5
Recommended
for Everyone
by Peg from Chicago

Very clean, good service

Posted May 6, 2014
Nice hotel. Good lounge, restaurant. Parking a little pricey. Friendly atmosphere. Rooms very clean.
Comment from Hotel Management
May 21, 2014 by Loews Vanderbilt Hotel, Hotel Management
Thank you for taking the time to complete a review. We hope to welcoming you back to Loews on your next trip to Nashville.
2 out of 5
by b from Westfield n.j

Fair

Posted May 5, 2014
Concierge nice front desk not nice bar ok expensive restaurant very good staff nice valleys hide free car tell you it's not there was in garage
Comment from Hotel Management
May 21, 2014 by Loews Vanderbilt Hotel, Hotel Management
Thank you for your comments. Please know, we have passed your concerns on to the appropriate Operation Managers to be addressed. Please think of us in your future travels.
5 out of 5
Recommended
for Everyone
by Dawn from New York, NY

Love the beds!

Posted May 4, 2014
Super comfortable beds and amazing staff! Corenthia at the front desk went above and beyond for us. Marcos at the Mason's restaurant was super friendly even though we didn't get a chance to eat there. He even gave us the Chef Brandon's famous Elvis dessert right before we left for the airport. The dessert was the cherry on top of my vacation. Looking forward to coming back!
Comment from Hotel Management
May 21, 2014 by Loews Vanderbilt Hotel, Hotel Management
Hi Dawn! Thank you for taking the time to write a review, we appreciate your comments. We think Corenthia and Marcos are awesome as well! Hope to see you again soon!
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 29, 2014
Stayed here while in Nashville to run the Marathon. It's just a short, 5 dollar cab ride from downtown. Great location. Within walking distance of a lot of restaurants.
Comment from Hotel Management
May 21, 2014 by Loews Vanderbilt Hotel, Hotel Management
Thank you for your review!
4 out of 5
Recommended
for Business Travelers
by Joe OMALLEY

Posted Apr 24, 2014 on Hotels.com
Very nice property but the bed and the rooms aren't as nice as I would have expected! Time to update I think.
Comment from Hotel Management
Jul 26, 2014 by Loews Vanderbilt Hotel, Hotel Management
Hi Joe, Thank you for taking the time to submit a review. We will be conducting a rooms renovation later this year. Hope to see you back in the future!
4 out of 5
Recommended
by A verified traveler

Nice hotel but not worth cost

Posted Apr 23, 2014 on Hotels.com
The hotel itself is very nice. I thought my room was just ok for the cost . It was small, no view and bed was just so-so for comfort. The room was clean and modern and the bathroom was very nice but also quite small. Just not sure it was worth what we spent.
Comment from Hotel Management
Jul 26, 2014 by Loews Vanderbilt Hotel, Hotel Management
Thank you for the review. We appreciate you taking the time to let us know your thoughts and conerns. We hope to see you on your next trip to Nashville.
4 out of 5
Recommended
for Everyone
by Lola from Ann Arbor, MI

Convenient to Downtown Nashville

Posted Apr 17, 2014
Pros: Comfort, excellent service
Cons: It would be nice to have a refrigerator in the room.
Location: Near upscale restaurants
This was a wonderful hotel experience. The hotel was located very near to downtown and they even had a complementary shuttle service available. We were able to walk to a few very nice restaurants during our stay. The room was very inviting and very comfortable. The bed was soooo comfy I didn't want to get up in the morning. Shower was nice and tall, water was hot whenever we needed it. There was an in-room computer safe that was very convenient. The mini-bar was beyond expensive and there was no refrigerator in the room except for the locked mini-bar fridge, which made it hard to keep beverages cold. The staff was excellent from the valets, to the front desk, to the housekeeping staff. I would highly recommend this hotel. Note - we purchased a special Expedia Hot Deal and got the room for a significant discount. Because of this, the view out of our room was onto the rooftop, but that does not take away from the comfort and excellent service we experience.
Comment from Hotel Management
May 21, 2014 by Loews Vanderbilt Hotel, Hotel Management
Hi Lola, Thank you for your kind review of our property! We certainly read each and every one of them. We agree that our beds are pretty lovely! Hoping to see you again soon on your next trip to Nashville.