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Reviews of Loews Nashville Hotel at Vanderbilt Plaza

4 out of 5
Loews Nashville Hotel at Vanderbilt Plaza
2100 W End Ave, Nashville, TN

Reviews

9.0

Wonderful

Rating 10 - Excellent. 720 out of 1007 reviews" "
Rating 8 - Good. 147 out of 1007 reviews" "
Rating 6 - Okay. 68 out of 1007 reviews" "
Rating 4 - Poor. 27 out of 1007 reviews" "
Rating 2 - Terrible. 45 out of 1007 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Abigail

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Lesia on Apr 18, 2024
Dear Abigail, Thank you for your review, we hope to welcome you back in the future.

10/10 Excellent

Otisha

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome staff ! Great atmosphere
Stayed 4 nights in Apr 2024
Response from Alexis on Apr 17, 2024
Dear Otisha, Thank you for your review! We hope to welcome you back in the future.

10/10 Excellent

eimir

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, walking distance to a lot in the West End area as well as to downtown. Easy access to interstate as well. Dining options were good and staff was very friendly.
Stayed 3 nights in Apr 2024
Response from Alexis on Apr 15, 2024
Dear Eimir, Thank you for your review! We hope to welcome you back in the future.

10/10 Excellent

Brittany

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was great. Very comfortable, great rooms, good food and convenient to Nashville life.
Stayed 4 nights in Apr 2024
Response from Alexis on Apr 12, 2024
Dear Brittany, thank you for your review! We hope to welcome you back in the future.

10/10 Excellent

Brian

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was excellent. Kind and attentive staff. Great bar downstairs. Overall excellent experience. Definitely be back in a few months.
Stayed 2 nights in Apr 2024
Response from Alexis on Apr 10, 2024
Dear Brian, thank you for your review, we hope to welcome you back in the future.

10/10 Excellent

Eric

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
We love the convenience to Vandy and the friendly staff!
Stayed 3 nights in Apr 2024
Response from Lesia on Apr 7, 2024
Dear Eric, Thank you for your review, we hope to welcome you back in the future.

10/10 Excellent

Cindy

Traveled with partner
Great location. Nice rooms, attentive service .
Stayed 3 nights in Apr 2024
Response from Lesia on Apr 7, 2024
Dear Cindy, Thank you for your review, we hope to welcome you back in the future.

8/10 Good

Christine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Mar 2024
Response from Lesia on Apr 7, 2024
Dear Christine Thank you for your review, we hope to welcome you back in the future.

10/10 Excellent

Veronica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great time
Stayed 1 night in Mar 2024
Response from Lesia on Apr 5, 2024
Dear Veronica Thank you for your review, we hope to welcome you back in the future.

10/10 Excellent

Curtis

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Addison on Apr 3, 2024
Dear Curtis, Thank you for your review! We hope to welcome you back in the future.

8/10 Good

Christine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Addison on Apr 2, 2024
Dear Christine, Thank you for your review! We hope to welcome you back in the future.

10/10 Excellent

Arturo

Traveled with partner, Traveled with family
Amazing!
Stayed 2 nights in Mar 2024
Response from Lesia on Mar 31, 2024
Dear Arturo, Thank you for your review, we hope to welcome you back in the future.

10/10 Excellent

Tiffany

Liked: Cleanliness, staff & service, property conditions & facilities
Nice beautiful hotel. Enjoyed my stay
Stayed 1 night in Mar 2024
Response from Lesia on Mar 31, 2024
Dear Tiffany, Thank you for your review, we hope to welcome you back in the future.

10/10 Excellent

Rhonda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was in a great location! Very clean!
Stayed 3 nights in Mar 2024
Response from Lesia on Apr 1, 2024
Dear Rhonda, Thank you for your review, we hope to welcome you back in the future.

10/10 Excellent

Dee, Chattanooga

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Addison on Mar 29, 2024
Dear Dee, Thank you for your review! We hope to welcome you back in the future.

8/10 Good

James

Stayed 1 night in Mar 2024
Response from Alexis on Apr 16, 2024
Dear James, Thank you for your review! We hope to welcome you back in the future.

10/10 Excellent

Jay

Stayed 1 night in Mar 2024
Response from Alexis on Apr 15, 2024
Dear Jay, Thank you for your review! We hope to welcome you back in the future.

2/10 Terrible

Todd

Business traveler, Traveled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Service is terrible for high dollar hotel.
Stayed 4 nights in Mar 2024
Response from Addison on Mar 27, 2024
I'm so sorry that you had this experience. We will use this to improve the experience for future guests.

10/10 Excellent

adam

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only con is oaud parking. Not mentioned on Expedia. $49 self park or $54 valet per night
Stayed 3 nights in Mar 2024
Response from Kaden Leclerc on Mar 25, 2024
Dear Adam, Thank you for your review! We appreciate your feedback and hope to welcome you back in the future.

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Addison on Mar 27, 2024
Dear Jessica, Thank you for your review! We hope to welcome you back in the future.

10/10 Excellent

Kelli

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful
Stayed 2 nights in Mar 2024
Response from Kaden Leclerc on Mar 25, 2024
Dear Kelli, Thank you for your review! We appreciate your feedback and hope to welcome you back in the future.

10/10 Excellent

Arnisha

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked pretty much everything about the hotel wouldn’t change anything
Stayed 1 night in Mar 2024
Response from Kaden Leclerc on Mar 25, 2024
Dear Arnisha, Thank you for your review! We appreciate your feedback and hope to welcome you back in the future.

10/10 Excellent

Myron, Antioch

Traveled with partner
Liked: Cleanliness, staff & service
Loved the staff friendliness
Stayed 1 night in Feb 2024
Response from Addison on Mar 22, 2024
Dear Myron, Thank you for your review! We hope to welcome you back in the future.

10/10 Excellent

Jazmine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Addison on Mar 23, 2024
Dear Jazmine, Thank you for your review! We hope to welcome you back in the future.

10/10 Excellent

Heidi

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was amazing. The bar was great. Comfortable rooms with great amenities Close to great restaurants and easy access to broadway. We had a great time
Stayed 1 night in Mar 2024
Response from Addison on Mar 20, 2024
Dear Heidi, Thank you for your review! We hope to welcome you back in the future.

10/10 Excellent

Brent

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great!
Stayed 3 nights in Mar 2024
Response from Addison on Mar 20, 2024
Dear Brent, Thank you for your review! We hope to welcome you back in the future.

10/10 Excellent

Larenzo

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
this was a amazing experience i love it
Stayed 2 nights in Mar 2024
Response from Bree H on Mar 18, 2024
Larenzo,Thank you for taking the time to complete our survey. Your comments will be shared with our entire staff. We are very glad to know you were pleased with your overall stay. We look forward to hosting your stay once again and continuing to meet your expectations.

4/10 Poor

Donesia

I waited to get a microwave brought to my room which I’m thinking is ridiculous. The room had no actual ridge for free use when that should be basis. Even the choice for tv watch was ridiculous. I was expecting better and won’t go back.
Stayed 1 night in Mar 2024
Response from Bree H on Mar 17, 2024
Hi Donesia! We have microwaves and fridges upon your request at no cost to you. I hope you return so we can make sure you have a stellar stay.

10/10 Excellent

Rohan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Bree H on Mar 17, 2024
Rohan,Thank you for taking the time to complete our survey. Your comments will be shared with our entire staff. We are very glad to know you were pleased with your overall stay. We look forward to hosting your stay once again and continuing to meet your expectations. Please feel free to contact me directly and it will be my pleasure to assist you if you have any questions or concerns.

10/10 Excellent

Kalea

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel that is a short drive to Broadway
Stayed 1 night in Mar 2024
Response from Addison on Mar 16, 2024
Dear Kalea, Thank you for your review! We hope to welcome you back in the future.

10/10 Excellent

Michael

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very well run and professional to stay at...the bedding was first class also.
Stayed 2 nights in Mar 2024
Response from Addison on Mar 15, 2024
Dear Michael, Thank you for your review! We hope to welcome you back in the future.

10/10 Excellent

Heather

Liked: Cleanliness
Stayed 1 night in Mar 2024
Response from Addison on Mar 15, 2024
Dear Heather, Thank you for your review! We hope to welcome you back in the future.

10/10 Excellent

Wiba

Stayed 2 nights in Mar 2024
Response from Addison on Apr 3, 2024
Dear Wiba, Thank you for your review! We hope to welcome you back in the future.

10/10 Excellent

mitchell, louisville

Liked: Cleanliness, staff & service, property conditions & facilities
Great area of Nashville. Close enough to Broadway but far enough as well.
Stayed 1 night in Mar 2024
Response from Bree H. on Mar 12, 2024
Hi Mitchell,Thank you for taking the time to complete our survey regarding your recent stay. We are delighted to know that you were pleased with your overall experience.We look forward to welcoming you back again at Loews Vanderbilt Hotel soon!

10/10 Excellent

Uneka

Stayed 1 night in Mar 2024
Response from Lesia on Mar 30, 2024
Dear Uneka, Thank you for your review, we hope to welcome you back in the future.

10/10 Excellent

Rebecca

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
They were able to get us an early check in. That was huge for us as we arrived at 10:00 am. Great staff and very pleasant. Highly recommend!
Stayed 1 night in Mar 2024
Response from Addison on Mar 8, 2024
Dear Rebecca, Thank you for your review! We hope to welcome you back in the future.

10/10 Excellent

Amy P

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Phenomenal! Great location, immaculate rooms, wonderful service. Highly recommend and I will be back for sure!
Stayed 3 nights in Feb 2024
Response from Addison on Mar 14, 2024
Dear Amy, Thank you for your review! We hope to welcome you back in the future.

10/10 Excellent

Skye

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rental car pick up from this hotel, coffee shop inside , close to centennial park and Vanderbilt colleges.
Stayed 3 nights in Feb 2024
Response from Addison on Mar 5, 2024
Dear Skye, Thank you for your review! We hope to welcome you back in the future.

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Addison on Mar 5, 2024
Dear Sandra, Thank you for your review! We hope to welcome you back in the future.

10/10 Excellent

Tonya

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Addison on Mar 5, 2024
Dear Tonya, Thank you for your review! We hope to welcome you back in the future.

8/10 Good

David

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Shuttle service was nice. Runs until 10 pm to close places. Very nice hotel. Downfall is fridge was fully stocked but not cold and no room to put my own things. Pulled out a couple waters to use the space. Never consumed anything from fridge but got charged for it. Was told bar was off limits due to a convention. Day down anyways and had a drink. HALIE WAS AWESOME BUT stopped at 530. So no evening entertainment for guests.
Stayed 2 nights in Feb 2024
Response from Addison on Mar 1, 2024
Dear David, Thank you for your detailed review! We hope to welcome you back in the future.

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Good place for visiting the school
Stayed 2 nights in Feb 2024
Response from Addison on Feb 28, 2024
Dear Richard, Thank you for your review! We hope to welcome you back in the future.

10/10 Excellent

Blagica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Addison on Feb 28, 2024
Dear Blagica, Thank you for your review! We hope to welcome you back in the future.

10/10 Excellent

John W

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient to Downtown and Vanderbilt.
Stayed 1 night in Feb 2024
Response from Fiona Whalen on Feb 26, 2024
Dear John, Thank you for your review! We hope to welcome you back in the future.

8/10 Good

ANDREA

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is in a nice location. However, tge rooms could use some updates. Dark hallways and carpet are not pleasant.
Stayed 2 nights in Feb 2024
Response from Addison on Feb 24, 2024
Dear Andrea, Thank you for your review! We hope to welcome you back in the future.

10/10 Excellent

Tiara

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Staff service was amazing and breakfast was outstanding.
Stayed 1 night in Feb 2024
Response from Fiona Whalen on Feb 20, 2024
Dear Tiara, Thank you for your review! We hope to welcome you back in the future.

10/10 Excellent

Travone

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
GREAT HOTEL!!
Stayed 3 nights in Feb 2024
Response from Fiona Whalen on Feb 20, 2024
Dear Travone, thank you for your review! We hope to welcome you back in the future.

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff and valet was the best. Top shelf hotel.
Stayed 1 night in Feb 2024
Response from Fiona Whalen on Feb 20, 2024
Dear Jonathan, Thank you for your review! We hope to welcome you back in the future.

10/10 Excellent

Timothy

Stayed 1 night in Feb 2024
Response from Kaden Leclerc on Mar 21, 2024
Dear Timothy, Thank you for your review! We hope to welcome you back in the future.

10/10 Excellent

Utpal

Stayed 1 night in Feb 2024
Response from Kaden Leclerc on Mar 21, 2024
Dear Utpal, Thank you for your review! We hope to welcome you back in the future.