Ratings based on 597 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
96% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.6 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler from Houston, TX

Easy late check-in

Posted Jun 28, 2015
We had a late arrival time but had no problems getting a ride with the hotel shuttle. The trip to the hotel was quick as was check-in. The breakfast buffet at Champions was also very good and reasonably priced. We only stayed one night but would stay there again.
Comment from Hotel Management
Jun 30, 2015 by Brittany, Hotel Management
Thank you for sharing what stood out to you about your recent stay. We truly appreciate your candid feedback. It is great that you loved our convenient shuttle, delicious breakfast buffet and efficient check-in. We are thrilled that you loved your stay, no matter how brief, and we hope you will come back again.
5 out of 5
Recommended
for Everyone
by A verified traveler

Helpful staff

Posted Jun 20, 2015
The staff was courteous and greeted us each time we entered the hotel. We unfortunately planned our trip when 2 seperate festival were going on in Nashville. The staff gave us great ideas on restaurants, transportation, and parking during these crowded events.
Comment from Hotel Management
Jun 22, 2015 by Brittany, Hotel Management
We always love to hear when our staff is able to add to our guests' experience in such a positive way. Thank you for letting us know how helpful they were for you during your stay. It is great that they were both welcoming and helpful for recommendations. Thank you again for your feedback and we hope to welcome you back soon.
5 out of 5
Recommended
for Everyone
by A verified traveler from columbus ohio

Posted Jun 15, 2015
Very clean. Bathroom a bit outdated. Breakfast buffet was fabulous and the waiters there were very friendly. A complimentary shuttle to downtown would have made it ideal!!!!
Comment from Hotel Management
Jun 17, 2015 by Brittany, Hotel Management
We are thrilled that you enjoyed your stay with us in Nashville! It is wonderful that you loved our clean property, delicious breakfast buffet and friendly staff. Thank you for your feedback on our bathrooms and your shuttle suggestion. We truly appreciate it and we hope to have the pleasure of hosting you again soon.
4 out of 5
Recommended
for Business Travelers
by A verified traveler from chicago, IL

Great choice for solo female business travelers

Posted Jun 9, 2015
Pros: The decor was updated and chic enough, the free parking, the access to the highway/city of Nashville and the friendly staff.
Cons: Would love to see a program of opting out of maid service in exchange for a small credit- good for those in and out travelers.
Location: Very close to the airport and right on the highway it's minutes to Nashville in your car although street parking in Nashville is sparse.
Convenient to airport, the hotel is at the end of a long landscaped drive in what could be described as a corporate park area, with free ample parking and quick access to Nashville. The lobby is sparkling marble and windows and I was greeted every time by a staff member who was waiting at the entrance. Lots of comfortable nooks including patios overlooking the pool. The room was clean and the bed comfortable. A small coffee shop was great for a quick coffee and snack. There's plenty of privacy, safety, and quiet for a business traveler.
Comment from Hotel Management
Jun 12, 2015 by Brittany, Hotel Management
We are so glad that you enjoyed your stay with us on business. It is great that you loved our hotel from our convenience to the airport and welcoming staff to our comfortable accommodations and excellent coffee shop. Thank you for your kind feedback. We hope you will come back and see us again soon, whether for business or pleasure!
5 out of 5
Recommended
for Everyone
by A verified traveler from Nashville TN

Friendly staff

Posted Jun 7, 2015
Everything I requested was granted and I had a relaxing rest.
Comment from Hotel Management
Jun 9, 2015 by Brittany, Hotel Management
We are delighted to hear that you were able to enjoy a relaxing getaway at our Nashville hotel. Thank you for taking the time to share your review. We are so pleased that our team was able to grant your every request and make you feel right at home. We hope you will come back and see us again soon.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jun 1, 2015
Everything was nice. The employees where great the employees where very helpful with reservations and activitys
Comment from Hotel Management
Jun 3, 2015 by Brittany, Hotel Management
We are so glad to hear that you enjoyed such a nice stay with us in Nashville. We appreciate you letting us know how helpful our team was for you. Should you return to Nashville in the future, we hope to welcome you back to our hotel!
5 out of 5
Recommended
for Everyone
by A verified traveler from clearwater

Very comfortable

Posted May 24, 2015
Great hotel, clean , comfortable and very friendly staff
Comment from Hotel Management
May 26, 2015 by Brittany, Hotel Management
Thank you for taking the time to share your review with us. We are thrilled that you found our hotel clean and comfortable. We are also pleased that you experienced such friendly service from our staff. Should you return to Nashville in the future, we hope to welcome you back to our hotel again.
2 out of 5
by A verified traveler from Memphis, TN

Not Again, No Thank You

Posted May 21, 2015
Pros: Genuinely lovely staff, nice newly renovated pool area, Champions Bar and Grill is great
Cons: Bathrooms need updating, rooms needs fridges
Location: Good location for business travelers. Very easy to find off of the highway and about 15 minutes away from everything important.
First let me start off by saying that every hotel staff member we encountered during our stay was extremely polite and pleasant - always greeting you warmly and offering to assist you. The food at Champions restaurant inside the hotel is delicious as well. The hotel loses all charm past the main floor. While the lobby seems to have been recently updated, the same cannot be said of the hotel rooms, particularly the bathrooms (teeny tiny, old fixtures) and plumbing - the water had two settings, hot or cold and nothing in between, and the water pressure was non-existant. Also, for the cost of a 'deluxe room' the overblown surcharge for wi-fi and not having in-room mini-fridges is ridiculous. While the 'deluxe rate' grants you access to the concierge lounge (breakfast in the am, beverages/snacks throughout the day) not all guests desire to leave their rooms multiple times after a long day to retrieve beverages, snacks, ice, etc. The bed was comfortable though, I will say that.
Comment from Hotel Management
May 23, 2015 by Brittany, Hotel Management
Thank you for taking time out of your day to share your feedback with us. While we are glad that you found our staff incredible, dining in Champions delicious and beds comfortable, we are disappointed that our guest rooms did not exceed your expectations. We truly appreciate your input so we can continuously work towards perfecting the art of hosting. You may be happy to hear for the future that we do offer complimentary in-room wi-fi to Marriott Rewards members who book online. We also do provide in-room refrigerators upon request at the front desk. Thank you for your feedback again and we hope to have the opportunity to provide you with a much improved, five-star stay in the future.
5 out of 5
Recommended
for Everyone
by A verified traveler from NJ

Great Hotel Close to Nashville!

Posted May 20, 2015
Pros: Clean and comfortable.
Cons: Nothing I noticed. I would have preferred a room with a better view however.
Location: Meetings for a tour in downtown Nashville.
It was an extremely convenient hotel close to Nashville and made my stay very enjoyable.
Comment from Hotel Management
May 23, 2015 by Brittany, Hotel Management
We are delighted to hear that you enjoyed your stay in Nashville with us. It is great that you loved our convenient location. Thank you for taking the time to share your review. We hope to welcome you back soon!
5 out of 5
Recommended
for Everyone
by A verified traveler from New York, NY

Most relaxing place to stay by BNA

Posted May 19, 2015
Pros: Champions Bar is the place to be.
Cons: Poolside service could be a little quicker.
Location: Get to everywhere pretty quickly from this central location.
Love this place. Super clean, friendly staff, great views of the airport.
Comment from Hotel Management
May 21, 2015 by Brittany, Hotel Management
We are delighted to hear that you love our property. It is great you found our hotel clean, staff friendly and views fantastic. Thank you for taking the time to share this with us. We hope to have the pleasure of welcoming you back again soon.