Ratings based on 230 Verified Reviews

They paid and stayed. We double-checked.
3.4 out of 5
88% of guests recommend
3.7 Room cleanliness
3.8 Service & staff
3.8 Room comfort
2.9 Hotel condition
They paid and stayed.
We double-checked.
2 out of 5
by A verified traveler from Tennessee

Not recommended

Posted Aug 14, 2014
Pros: Location
Cons: staff, renovations, entrance flooring still damaged.
Location: Location good for airport travelers.
Check-in person was not friendly, hotel renovations not complete.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 7, 2014
It's was convenient for the time being! I would return! Bed was comfortable, Shower was clean, spacious room! Price a little high but overall I was satisfied
4 out of 5
Recommended
by Cornfield from Chicago

Posted Jun 28, 2014 on Hotels.com
Only part was they had no pool and my kids were disappointed.
4 out of 5
Recommended
for Couples
by A verified traveler

Posted Jun 24, 2014 on Hotels.com
Outside of hotel looks bad but once you are inside the remodeling looks great, the staff was friendly and helpful, the restaurant is a hidden gem excellent food and staff, definitely would stay again
4 out of 5
Recommended
for Families
by Ruth from WV

Family trip to Nashville

Posted Jun 24, 2014
Pros: The kids liked the glass elevator and the open lobby where you could see all three floors from the bottom.
Cons: Finish remodeling, especially fix the breezeway--it's bad for your appearance. Less salt in the gravy. Please put clothes hooks in the bathroom.
Location: It was near the airport, which we didn't need, but it made all roads available nearby. It was not far to a connection to any interstate or freeway.
We had a week to stay in Nashville while my husband took a class. Quality Suites was picked because they let us have 3 kids in the room, instead of renting a second room for one kid. We were already aware that they were remodeling, so there was some dust and unfinished places here and there in the halls. The room, however, was fine....the kids loved having the couch. The beds are very high, but something about them, I don't know....when your head hit the pillow, it was so soft and we went straight to sleep. (My daughter wanted to bring their pillows home. haha) The breakfast was not bad, but we didn't like the gravy at all....it was extremely salty. Other than that, we were fine. We had a good stay. Free WiFi, and silly little things....we loved the ice....ate it all week! I would stay there again. I hope they get the remodeling done soon, and things will look better.
1 out of 5
Recommended
for Business Travelers
by A verified traveler

Posted Jun 21, 2014 on Hotels.com
Nasty. Outer appearance was unacceptable.
4 out of 5
Recommended
by Dorene from Myrtle Beach

Almost finished with renovations. Open concept!

Posted Jun 20, 2014 on Hotels.com
Looks like they have been updating the hotel big time. Front door glass was shattered, didn't look to inviting. Towels were very limited. Ice machine was in an inconvenient spot. King bed was very comfy but fold out bed in couch was very uncomfortable. Breakfast was similar to other hotels but woman running it was not to sanitary. Open concept, no privacy outside your room. Woman at front desk was helpful. Only stayed 1 night which it worked out to be fine.
5 out of 5
Recommended
for Everyone
by Mark & Jennifer from Long

Posted Jun 20, 2014
They are working on renovations to the hotel. The main areas are a little rough in places, but the rooms and breakfast/common areas are excellent. The rooms are large and have been totally renovated with new finishes and facilities. We had a great stay and would highly recommend this hotel. Just remember not to judge it till you get to your room if they are still under renovation.
5 out of 5
Recommended
by pkpw from Texas

gmc 2014

Posted Jun 19, 2014 on Hotels.com
When we first arrived we were a little skeptical because of the renovations taking place. However, when we got to our room we were pleasantly surprised by the cleanliness and roominess. Loved the layout and the bed was extremely comfortable. Even though we were near the airport, we were not bothered by the noise usually associated with this. Loved it.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jun 17, 2014
Cons: pool area
All was fine except no water in the pool. Room was very nice and the breakfast was quite good. Would stay here again.