Ratings based on 1,241 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
87% of guests recommend
4.3 Room cleanliness
4.3 Service & staff
4.1 Room comfort
4.1 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler from Raleigh, NC

Fabulous experience

Posted Sep 12, 2014
Pros: Clean, nice staff
Cons: Don't know of anything
Location: Close to most everything I wanted to do while in Nashville
Arrival, room, staff, facility, value all incredible
3 out of 5
Recommended
for Everyone
by A verified traveler from lou

Good Value

Posted Sep 6, 2014
Pros: clean and friendly service
Cons: dated
Location: good location, 10-15 minutes from down town
It is all right. Nothing will wow you, just ok. Not a place for the romantic gate away unless you have a non picky partner.
4 out of 5
Recommended
for Everyone
by A verified traveler from Tn

A very nice hotel

Posted Aug 22, 2014
Pros: comfortable bed, lots of pillows, cleanliness
Cons: microwaces & refridgerators in all rooms
We had a wondertul stay. The hotel was modern, clean, and bed was very comfortable. The staff was quick and courteous. I would definitely stay there again. The only thing that kept me from giving it the best rating possible was the lack of a microwave and refridgerator (You can get one if you ask for it and pay extra). Most places provide them in all rooms. But, overall, a very positive experience
Comment from Hotel Management
Aug 25, 2014 by Bobby, Hotel Management
Thank you for your feedback! We are pleased that you enjoyed your stay and hope to have you back again soon! Thank you.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great hotel!!

Posted Aug 19, 2014
Our shower filled with water and so did the sink.. We had a nice lovely view of the top of the hotel...? (Not a pretty view ) but otherwise, it was a wonderful, friendly place!!! I enjoyed staying there and will definitely stay there again !
Comment from Hotel Management
Aug 21, 2014 by Bobby, Hotel Management
Thank you so much for your feedback! We look forward to having you stay with us again soon!
3 out of 5
Recommended
for Everyone
by A verified traveler

Fire alarm first night of stay

Posted Aug 15, 2014
We had a fire alarm the first night of my stay at 1:00 am. Evacuated hotel for 1 hr 20 mins. Second false alarm at 4:00 am. Did not get any sleep. Hotel did not offer anything for the inconvenience. Otherwise the stay was ok.
Comment from Hotel Management
Aug 17, 2014 by Bobby, Hotel Management
We truly apologize for the inconvenience which you may have experienced. Thank you for your feedback. Regards!
4 out of 5
Recommended
for Everyone
by A verified traveler

Carpets

Posted Aug 12, 2014
Stay in a lot of hotels. Found your carpets really hard to pull my luggage. Just being picky you emailed me.
Comment from Hotel Management
Aug 15, 2014 by Bobby, Hotel Management
Thank you for your feedback. We hope to see you again in the future. Regards!
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel but.....

Posted Aug 11, 2014
Hotel nice and clean,comfortable beds but, no amenities,fridge or microwave. You have to pay 2.00 for soft drinks and 1.50 for water in the lobby at a tiny kiosk, so bringing left overs back from eating out is difficult.
Comment from Hotel Management
Aug 15, 2014 by Bobby, Hotel Management
Thank you for your feedback. We do have rooms with refrigerators and microwaves available; if you choose to return please let our front desk know that you would like these items. Regards!
5 out of 5
Recommended
for Everyone
by A verified traveler from TN

Great stay

Posted Jul 28, 2014
Pros: Hotel staff, cleanliness, accessibility to everything needed (downtown, food, airport)
Cons: Softer beds
In town for a Triathlon in Downtown Nashville. Stayed at this hotel in past so knew it was close to all we needed and hotel was clean and comfortable. Also within minutes of the airport which was convenient due to my race buddy flying out after race. Hotel met all expectations and more. Requested late checkout due to race and flight schedule and they exceeded out request with no problems!!! The only thing that would take a point or two off rating would be that the beds were hard...woke with backaches. Our trip was without flaw thanks to the courteous staff! Will return again!
Comment from Hotel Management
Aug 11, 2014 by Bobby, Hotel Management
Thank you so much for your feedback! We are delighted to hear that you enjoyed our convenient location. We apologize that the beds were not to your liking. Please come back and see us again soon!
4 out of 5
Recommended
for Everyone
by A verified traveler

Very nice hotel.

Posted Jul 28, 2014
Pros: Clean...nice staff...
Cons: Menu in lounge is limited... Could change a bit. My room was noisy due to air conditioning. Got a message on the phone but couldn't find instruction
My room was noisy as it was next to the air conditioning machinery.
Comment from Hotel Management
Aug 15, 2014 by Bobby, Hotel Management
We apologize for the noise you experienced during your stay. Please let us know if you wish to return to the area. We hope that we have the opportunity to make things right. Regards!
4 out of 5
Recommended
by Robert Leon Beaton

Posted Jun 29, 2014 on Hotels.com
Comment from Hotel Management
Sep 6, 2014 by Bobby, Hotel Management
Thank you for your recent review! We hope that future travels bring you back to the area. Regards!