Ratings based on 1,328 Verified Reviews

They paid and stayed. We double-checked.
3.0 out of 5
71% of guests recommend
3.2 Room cleanliness
3.4 Service & staff
3.2 Room comfort
2.8 Hotel condition
They paid and stayed.
We double-checked.
2 out of 5
by A verified traveler

Posted Sep 28, 2014
Way to expensive for this hotel. You can stay at a four star hotel right on Broadway for the same price. On the website it says the hotel is in the city center but it is actually a couple of miles away.
1 out of 5
by A verified traveler

Bad experience

Posted Sep 27, 2014
Had to leave early due to unforeseen family circumstance and I still got charged for the full 5 nights when I only stayed 1. The clerk told me that maybe it was because business was slow.. Not cool. I will NEVER stay there again. I got ripped off and received poor service.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great location for football or a concert

Posted Sep 26, 2014
Pros: The remodeling was great
Cons: The doors didn't shut well
Location: For a Titans game this hotel is perfect
Had a blast. Forgot my phone and they mailed it to me. Great customer service!
2 out of 5
by A verified traveler

Run down, needs updated.

Posted Sep 26, 2014
The room are small, bathroom was tiny, there was a bottle opener on the bathroom door frame!! Party place for Football fans not the place for a romantic night.
4 out of 5
Recommended
for Everyone
by A verified traveler from Chicagoland area

Posted Sep 23, 2014
Pros: It was cheaper than most in the area.
Location: It was a little further walk to the downtown than expected, never saw the free shuttle they spoke about.
Our room was recently updated so it was very nice. The hotel staff was super friendly and very nice! The walk to downtown was a little further than we expected, but we did it most of the time. Overall our stay was good.
5 out of 5
Recommended
for Everyone
by A verified traveler from Michigan

Easy walk over pedestrian bridge to downtown.

Posted Sep 22, 2014
Staff was very friendly. Nice view of Titan Stadium.
2 out of 5
by A verified traveler

Posted Sep 19, 2014
First off just let me say that the day staff that I talked to were very nice. With that being said the night shift staff were very rude to me and the people that I came with. Be aware that on weekends that there are titans games you must pay $40 per car to park there the night before, even if you are only staying Saturday night and must check out before 11 the next day. They will not tell you about parking when you book your room.
2 out of 5
by A verified traveler

TOO much $$

Posted Sep 15, 2014
Cons: Room cleanliness and service of the staff
Location: downtown Nashville / Broadway Street
The hotel is right across from the Titans stadium, and about a 20 minute walk or 5 minute cab ride to downtown. Location is pretty good, however the service and quality of the room were quite under par for what we paid. The room smelled like mildew, there was no closet, the bathroom was small (barely large enough for one average sized person), the safe didn't work because of low/no batteries. With the exception of one front desk employee, the rest were not very helpful. Beware: there is a downtown shuttle service *however* you have to tell the front desk at least an hour before you want the shuttle to pick you up. The front desk personnel omitted this when we asked about their shuttle service and how frequently it runs. The free continental breakfast was ok - bagels/waffles/muffins/cereal - nothing special, but good enough to hold you over for lunch.
2 out of 5
by A verified traveler from Akron, OH

Stay elsewhere!

Posted Sep 13, 2014
Pros: Bed
Cons: Needs renovation, over-priced
Location: across the street from the Titans stadium
When we checked in, there was already another guest at the front desk complaining about noisy kids. When we saw that they had a security guard, we knew it was going to be a disappointing stay. During the second of a three night stay. There were college kids slamming their door next door all night until about 3:45 A.M. Security warned them about the noise, but they continued even after he left. The only decent thing was the bed was comfortable. We swam in the "famous" guitar shaped pool it was unfortunately was not heated. And when it rained, it leaked in the pool area and my son got several mosquito bites, which I didn't know they could be in a pool area. Overall, very disappointing. It's located on the outskirts of downtown. Next time, we'll stay somewhere farther away! Definitely, not worth the money even though it is across the street from the Titans stadium. Stay somewhere else! Hotel looks a little old too.
1 out of 5
by A verified traveler

WHAT A HORRIBLE HOTEL

Posted Aug 30, 2014
Pros: NOTHING
Cons: WHERE WOULD YOU START
Location: LOOK PRETTY RUN DOWN. BUT RIGHT NEXT TO THE FOOTBALL STADIUM.
WE CHECKED IN AND WAS TOLD THAT IT WAS NON SMOKING AND THEY TOOK A LOT OF TIME ABOUT THAT. THEN WHEN WE GOT TO OUR ROOM IT SMELLED LIKE SMOKE. SO WE DECIDED TO SWITCH ROOMS BECAUSE WE DIDNT WANT TO BE CHARGED FOR IT. THE NEW ONE WAS THE SAME. SO DECIDED TO CHANGE MOTELS THE NEXT MORNING BUT THE BUSSINESS CENTER WAS HORRIBLE AND NOTHING WORKED. PLUS A 9.00 CHARGE TO PARK THERE. OVER ALL HORRIBLE PLACE.