Ratings based on 181 Verified Reviews

They paid and stayed. We double-checked.
2.6 out of 5
78% of guests recommend
2.9 Room cleanliness
3.2 Service & staff
2.7 Room comfort
2.6 Hotel condition
They paid and stayed.
We double-checked.
2 out of 5
by A verified travelerfrom boston ma

Right on the highway.

Posted Apr 1, 2015
Pros: Not much
Cons: Just not a great area.
Location: Not a great location, but only 6 miles away from most anything in nashville.
Room was small , but clean. No coffee maker or fridge. They didn't have any ice available, had to drive to store , very inconvenient.
Comment from Hotel Management
Apr 10, 2015 by Front Desk Manager, Hotel Management
Hello Deb, I regret that we failed to meet your service expectations when you visited our hotel. Your comments are noted and will be forwarded to our management so they can carefully look into your review. Feedback from our guests are valuable to us as it help us improve our service and provide better accommodation to all of our guests. Thank you for your business.
3 out of 5
by A verified travelerfrom New Hanpshire

Poor location. Noisy industrial park nearby.

Posted Mar 30, 2015
Pros: Low rates.
Cons: Needs upgrades.
Location: Downtown Nashville is only a 10 minute taxi ride away.
It was OK. We only stayed one evening to enjoy the nightlife of downtown Nashville. The re-modeled room was OK, but the room that was not remodeled was old and dirty. The location is convenient, right off of I65, but noisy as it is located next to an industrial park.
Comment from Hotel Management
Apr 10, 2015 by Front Desk Manager, Hotel Management
Hello Kevin, thank you so much for your time in sharing your thoughts about your stay. We are still in the process of completing the improvements and there indeed some rooms that were not renovated during your stay and I apologize if it was not a pleasing sight for you. I hope you will consider staying with us again in the future and allow us to serve you better.
3 out of 5
Recommended
for Everyone
by A verified travelerfrom Nashville

Posted Mar 19, 2015
clean, convenient, tidy, quiet, but a flapping on the bathroom door.
Comment from Hotel Management
Apr 10, 2015 by Front Desk Manager, Hotel Management
Hello Steve, We appreciate your feedback and assessment when you stayed at our hotel. We have already made improvements on the areas that needs attention and I am pleased to invite you once again in our hotel and experience better and more pleasant service and accommodation. We hope to see you again soon.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom W

Very nice for the price

Posted Mar 16, 2015
The hotel was clean and the staff friendly. It was kinda loud being next to the highway buti would stay there again.
Comment from Hotel Management
Apr 10, 2015 by Front Desk Manager, Hotel Management
Hello Jeanna, Thank you for your positive assessment about your stay at our hotel. We are pleased that you plan on staying with us again on your next trip to Nashville. Warm regards from the staff and management team.
3 out of 5
Recommended
for Everyone
by A verified travelerfrom Floyds Knobs, IN

Posted Mar 3, 2015
Cons: Spot outside of office that is marked for accessibility should be enforced.
Had trouble with non-handicap cars parking in the space reserved for the loading and unloading of wheelchair accessible vans. Night clerk went out of his way to help accommodate my parking needs.
Comment from Hotel Management
Apr 10, 2015 by Front Desk Manager, Hotel Management
Hello Angie, We are pleased to be able to assist your parking needs. I hope that your overall stay with us was enjoyable and accommodating. Thank you for providing us a rating and review of our services and we look forward for your next visit.
1 out of 5
by A verified travelerfrom kansas

Horrible room!

Posted Jan 24, 2015
The rooms are just nasty!! We left immediately after seeing (and smelling!) our room!
1 out of 5
by A verified travelerfrom kansas

Checked in, went to the room, turned around & left

Posted Jan 24, 2015
The room smelled horrible, it appeared that something brown had been thrown on one wall, the wall paper was peeling - I didn't even take my luggage in, I was afraid roaches would get on it. I took one look at the room and called Expedia. They were great - got me a refund for the room & booked me into a much nicer place
2 out of 5
by A verified traveler

Posted Jan 22, 2015
Pros: Bed was comfortable. Just off highway and close to restaurants.
Cons: cleaning, painting, TV, Alarm clock, price
Bed was the only good thing, Bathtub had hair in it, paint was peeling, spots every where. It did look like they may have been remodeling but our room was terrible. Amazingly it was quiet with the heater on.
4 out of 5
Recommended
for Personal Event
by A verified traveler

Nice upgraded room

Posted Jan 12, 2015 on Hotels.com
Opted for an upgraded room, was very nice with hardwood floors only downfall was the television only showed a few channels. Most channels were very cloudy or fuzzy. Other than that nice room
Comment from Hotel Management
Mar 21, 2015 by Pinal, Hotel Management
Hello, We are so pleased to have received such a wonderful positive feedback from you. I apologize however that the TV programs were not up to your choice and viewing was an issue as well. I just hope we could have more details of your booking so we could directly address your concern. Thank you for sharing your comment and I am happy that other than the TV, you had a fine stay with us.
3 out of 5
Recommended
for Business Travelers
by A verified traveler

Review This

Posted Jan 11, 2015 on Hotels.com
Room fit the bill. Stayed at main stay suites night before. Wished I would've stayed here both nights. Overall comfort hard to beat for the money.
Comment from Hotel Management
Mar 21, 2015 by Pinal, Hotel Management
Hello, It is wonderful to hear that you enjoyed your stay and that you have rated our services, accommodations and value positively. Thank you for your time in sharing your thoughts and experience, we will make sure you will continue to enjoy your future visits in our hotel. Thank you for choosing to stay with us.