Ratings based on 647 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
91% of guests recommend
4.5 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom NB, Canada

Down town Nashville

Posted Dec 23, 2014
Pros: Location, cleanliness!
Cons: Price!
Location: read above
Three nights in the heart of downtown Nashville. Great location! Clean, friendly, and helpful. Only minutes from all the music, shopping, and fun. If I ever return, I will stay here.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom AL

Great hotel in a great location

Posted Dec 18, 2014
Very nice hotel very clean and the staff if great. It is within walking distance of Bridgestone arena and LP Field.
3 out of 5
by A verified travelerfrom Robinson, IL

I was FREEZING!!!!! NO HEAT!!

Posted Dec 8, 2014
Pros: The location was great.
Cons: The heating system and water pressure.
Location: We went to Broadway and shopped and visited Tootsies and The Legend and many other bars and pubs. Lots of great eating places close by.
When we got to the hotel it was 60 degrees out so I was not concerned that my room was chilly at first. We didn't spend most of the night in the room because we were out seeing Nashville and attending a concert. We turned the thermostat up to 75 hoping it would warm up. When we got back to the room it was cooler out and raining so I didn't think much of feeling cold when we got back. I did not sleep well because it was so cold in our room and the vent blew cold air almost all night. When we did get up it was so cold I could not even shower comfortably. I said something to the people at the desk and was told that it is the way the building was set up. This is ridiculous. I paid 330.00 to freeze and not be able to sleep or shower in the room. Not to mention the water pressure in the shower and toilet was so pathetic you had to flush twice to get the toilet paper to go down. Its sad that the hotel has these issues because it is a gorgeous place with a great location. I am thinking I will be looking for a new place to stay for my next few trips back to Nashville.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 8, 2014
Stayed to go to concert at bridgestone arena great location just across the street. Hotel was clean and very comfortable
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Meridianville, Al.

Great place to stay.

Posted Dec 7, 2014
Pros: EVERYTHING
Location: Close to everything and anything
Love being there every time we go. From Check in to Check out everything is smooth and easy.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Peachtree City, Ga

Great hotel close to Broadway.

Posted Dec 7, 2014
The hotel location was prefect for my trip, we were right around the corner from shopping, restaurants and bars. The only thing I was not happy with was paying for Internet and no snack machines.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Georgia

Nice Hotel. Everyone was friendly.

Posted Dec 3, 2014
Pros: We chose this hotel mostly because of the location and knew it was very nice.
Location: Located downtown. great shopping and nightlife around the corner. Close to many nice restaurants. No trouble getting around.
Located downtown where there was great shopping and great restaurants. Easy to get around. Our room was very nice.
5 out of 5
Recommended
for Families
by A verified travelerfrom Clarksville, TN

Nice hotel. Very close to Bridgestone Arena

Posted Dec 3, 2014
My son lost a book in the hotel lobby at check in. Called the front desk and they found it and returned it to us.
2 out of 5
by A verified traveler

Overpriced

Posted Dec 2, 2014
The only thing we enjoyed about the hotel was the convenient location to Broadway and the doormen probably because we were leaving.... The management refused to accommodate us with an extra cot for my brother who was not going to sleep with other women we were with. But we still didn't need to pay the extra since the cot would HAVE fit in the room. They just wanted to squeeze an extra room out of us and forced my brother to essentially sleep on the floor. The wait staff, security, and everyone else we encountered made us wait or didn't remember anything we asked for. I've stayed in numerous 4-5 star hotels and this felt like a place that should've been $100 a night.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Circleville, Ohio

Great for short walk to Broadway

Posted Dec 2, 2014
Pros: Short distance to downtown.
Cons: Walls are very thin, can hear every sound outside the door like it is in your room.
Location: Ryman and all of Broadway shopping and bar very close.
Inexpensive parking in the garage across the street. Easy walk to Broadway. Very clean but walls seem paper thin as far as the noise level. If you order room service, tip is included in total. Nice to have a coffee shop in the hotel.