Ratings based on 498 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
90% of guests recommend
4.4 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 23, 2014
Great hotel, great location. The only thing that I didn't care for was the wireless charge and expensive breakfast. Hotel staff were very friendly and helpful. Would defintely stay here again!
5 out of 5
Recommended
for Everyone
by A verified traveler from Central California

Central location good for sightseeing.

Posted Jul 19, 2014
Pros: Beds, linens, pillows & towels are great.
Cons: There is a inch of space at bottom of door and tile on floor there also which kind of magnifies the hallway noise. I used a towel & newspapers at door
We walked to Broadway St. at night for music(try The Big Bang dueling piano bar). Took a trolley ride around the city and saw many more sights. Lots to see, lots to do. Try Belcourt Taps for a great music experience off the tourist track. We were on concierge floor and the lounge there was great. We ate breakfast there every day plus desert a couple of times too.
3 out of 5
by A verified traveler

Posted Jul 14, 2014
Pros: Location was perfect
Cons: it took 3 phone calls to have extra shampoo brought to the room, also took over an hour for the delivery.
Location: Great, fun place!
the call center returned my call after I had already checked in. I wasn't impressed. the room only had 1 chair and we had 3 in our room.
Comment from Hotel Management
Jul 16, 2014 by Hotel Management, Hotel Management
Thank you for providing your feedback from your recent stay at our hotel. I apologize for the delay in service and will share these comments with our Housekeeping leadership team so that we can make certain that this does not occur again. I was trilled to hear you enjoyed your stay overall and will look to return. Thank you again for your candid feedback, and we welcome the next opportunity to be of service. Regards, Mark Giovetti Director of Hotel Operations
5 out of 5
Recommended
for Everyone
by A verified traveler

July 5th.

Posted Jul 12, 2014
Easy to find & is in an excellant location. Very friendly staff. Rooms were very clean. The room temperature was not as comfortable as we would have liked it to have been. Otherwise, very satisfied!
5 out of 5
Recommended
for Everyone
by A verified traveler from Montreal

July 4th weekend

Posted Jul 11, 2014
Pros: EVERYTHING!
Cons: Free parking lol
Location: Broadway street just minutes away.
Amazing staff...Amazing location Would recommend this hotel to anyone who wants to be near the action but not hear all the noise
4 out of 5
Recommended
for Everyone
by A verified traveler from Hendersonville, Tn.

July 4th downtown Nashville

Posted Jul 8, 2014
Pros: Location
Cons: Maybe more info on rooms. Would have liked to see if we could have had a room facing the riverfront.
Location: Its downtown Nashville. Need I say more.
The best thing was being able to book the night before. With almost 300 thousand people downtown. It was great on a whim for the experience and not deal with the traffic jams and not driving anywhere buzzed. Great location, really nice hotel.
5 out of 5
Recommended
for Everyone
by A verified traveler from Columbia Station, Ohio

Quick walk to Broadway

Posted Jul 5, 2014
Pros: It is up to date and clean.
Location: Public parking across the street joined by a bridge from the hotel. One block from the main action of Broadway. Within walking distance of the museums
This is the second time we stayed here and both times the staff was great, the room was clean and it's a quick walk to and from the fun!
3 out of 5
by A verified traveler

Not worth the cost

Posted Jun 21, 2014
The room was nice but hot. All three of the people staying in our group each had the same issues with the AC not getting cold enough. Location was great, we were able to get right onto Broadway but overall really not worth the price
5 out of 5
Recommended
for Everyone
by sara from st. louis, mo

Beautiful hotel

Posted Jun 16, 2014
Very accommodating, perfect location to downtown. Hotel staff is very friendly.
4 out of 5
Recommended
for Everyone
by Ali from Minneapolis

Great hotel close to all the Nashville highlights

Posted Jun 16, 2014
Great location, great room, helpful staff. The room had everything I needed and was a great size. Newly furnished, nice decor, great bathroom and huge bed. The fridge was a nice touch too. Hotel staff charming. The lobby area if the hotel isn't great. But don't be put off. The rooms are good.