Ratings based on 1,454 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
92% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
by A verified travelerfrom Ringgold, Ga

Get your wallet and ear plugs out

Posted May 4, 2015
No continental breakfast. If you want a simple bowl of cherios its $7.95, or if you want the breakfast buffet, thats about 6ft long, that will be $15! You would think a voucher or continental breakfast would be offered for the price. Next, all the rooms are joined together, you can hear every word people say in the next room.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom ohio

I should have ask for a non adjoining room.

Posted Apr 27, 2015
Party in the next room woke me at 2am, called and it was addressed. When I checked out the employee gave me some Starwood reward points for the trouble. I had prepaid thru a third party, so that was all she was able to do. The employee was very polite and apologetic.
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 14, 2015
Check-in staff were excellent. Restaurant staff were doing double duty bartending and waiting, not a good combination for outstanding service. The place was very quiet and well kept and the pool courtyard and outdoor eating/drinking area was lovely. There was some wear and tear on carpeting and such, indicating this place needs some renovating.
Comment from Hotel Management
Apr 16, 2015 by Peggy T., Hotel Management
Thank you for taking the time to share your experience from your stay with us. I’m happy to hear that our Front Office staff provided you with excellent service and that you found our hotel and grounds to be a pleasant atmosphere. I would like to apologize for the service issue you encountered in our Old Hickory Grill and Veranda Lounge. We are addressing your concerns with our restaurant supervisors in order to prevent further issues. We hope that you will choose to stay with us again should your travels bring you back to Music City.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 13, 2015
Great hotel. Rooms were nice and clean and staff were very accommodating.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel!

Posted Apr 9, 2015
This was a very nice facility. I would definitely recommend it. Great food at the hotel restaurant! Comfy bed! The only thing that was really an issue was how thin the walls were. We could hear everything outside our doors. From midnight drunkies to the wake up alarm clock.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom charlotte, nc

Nice, clean. I would stay again.

Posted Mar 31, 2015
Room nice and clean, staff friendly, located close to airport and highways to get around.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 30, 2015
Nice hotel, friendly staff. Would stay here again.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom St Louis

Fun Weekend Getaway!

Posted Mar 30, 2015
Pros: Clean hotel with $10 shuttle to downtown nightlife.
Cons: Provide a breakfast deal for hotel guests.
Location: Location was tucked away in a business park, but once on the grounds it was a nice hotel.
Spent the weekend with friends in Nashville and had a blast!
4 out of 5
Recommended
for Everyone
by A verified traveler

Great hotel near the airport

Posted Mar 21, 2015
Jr. Suite room was very spacious. The bed was extremely comfortable. Each room has a great balcony. The check in staff was wonderful and the in-room dining staff was fast and the food was delicious. The noise from the planes was a little noisy.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 9, 2015
We really enjoyed our stay! The hotel was perfect in every way!