Ratings based on 775 Verified Reviews

They paid and stayed. We double-checked.
3.9 out of 5
89% of guests recommend
4.1 Room cleanliness
4.1 Service & staff
4.1 Room comfort
3.8 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom R

Great weekend

Posted Dec 23, 2014
Everything was perfect for our first getaway together. Couldn't have asked for better service and friendliness from all staff.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Lexington, ky

Posted Dec 21, 2014
Great place to stay! The room was really clean, as well as the hotel! But it's a Lil pricey! Should be a Lil bit less, other than that ill stay again the view of downtown was great
5 out of 5
Recommended
for Everyone
by A verified travelerfrom TN

Super stay!

Posted Dec 20, 2014
Pros: Liked the clean, modern look of the rooms, the waterfall lighting and glass elevators in the atrium, and the beds really were excellent.
Cons: The only thing I can even think of would be that the parking garage elevator was a little slow. But so what?
Location: Excellent location. I would recommend this hotel to anyone going to an event at the Bridgestone. It was very easy to get to from I65.
Loved this hotel. Staff was very accommodating, atrium was beautiful, room was very nice and the beds were extremely comfortable. I would recommend this hotel to anyone. It was very close (an easy walk) to the Bridgestone Arena and Broad Street. I did not use the pool, exercise area and did not visit the bar (didn't have time) so cannot comment on them, but the parts of the hotel I did experience were very nice.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom CC, Arkansas

School visit

Posted Dec 16, 2014
Pros: Cleanliness and comfortable
My experience at this hotel was excellent. The staff was wonderful and very helpful with any questions or problems I had. I would recommend this hotel to anyone.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Memphis,Tn.

Hot

Posted Dec 3, 2014
The room was nice, the air didn't work. It was 82°,in the room I had the thermostat set to 68°… Breakfast $17,not complimentary only if we sat in the breakfast area to eat. I was not all that happy. We sweated all night long and that morning, getting ready for check out we actually left 2hrs before checkout.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Tennessee

Great hotel right downtown.

Posted Nov 30, 2014
Very clean, friendly, and accommodating hotel. Had a excellent stay. Highly recommend you to stay.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Barrie, Ontario, Canada

Great location near Broadway and attractions.

Posted Nov 23, 2014
Pros: Staff were friendly, food excellent and room was pleasant.
Cons: Nothing as we found it to be great.
Location: Ryman Theater (Grand Ole Opry was in town), Country Hall of Fame, sports stadium, Pucketts Diner and amazing bars with great entertainment.
We were there for my son's birthday. Took in the Grand Ole Opry, Nashville Dinner Theater and Show, General Jackson Showboat, Country Hall of Fame and Jack Daniel's Distillery Tour. Great time was had by all!
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Chicago

Modern Hotel close to everything

Posted Nov 19, 2014
Pros: Pretty, clean and convenient.
Location: You can walk to restaurants, Broadway where all the shops and music venues are located and the Country Music Hall of Fame.
This is our second time at this hotel. It is very pretty and modern. It is close to everything and my daughter liked it because One Direction stayed there.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom St.Louis Mo.

Great hotel , walk to the football game and Broadw

Posted Nov 19, 2014
Pros: Food, neat bar, awesome spacious room, big windows, comfortable beds
Cons: Elevators were malfunctioning or not working at all during our whole three day stay. One morning we walked down the stairs from the 18th floor.
Location: I loved the location, Broadway, stadium ,museums . Took a lGrayline tour of the city, wonderful
Great time , good food we had a great time on Broadway and going to the football game
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Omaha

Wonderful staff

Posted Nov 18, 2014
Our experience was wonderful. Great employees... Mary Kate and Hamid where amazing!